From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from December 1931 detailing customer complaints and works policy actions for various brake issues.
| Identifier | ExFiles\Box 47\3\ Scan329 | |
| Date | 1st December 1931 | |
| Customer's Complaint - C.C. Works Policy - W.P. QUARTERLY COMPLAINTS - DECEMBER 1931. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS. December Quarter. C.C. 22 53 12 107 194 } 206 W.P. - 5 - 7 12 } Previous " C.C. 12 32 22 76 142 } 148 W.P. - 3 - 3 6 } Six months. 34 93 34 193 354 354 BRAKES SQUEAK - FRONT. December Quarter. C.C. 3 9 1 46 59 } 63 Pivotted type shoes are now standard W.P. - - - 4 4 } and also fitted in cases of repetition complaints. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}224 deals with adjustment of these shoes. BRAKES SQUEAK - REAR. December Quarter. C.C. 3 5 1 38 47 } 49 No definite cure available for existing cars. W.P. - 1 - 1 2 } BRAKES SQUEAK - FRONT & REAR. Previous Quarter. C.C. 5 9 18 54 86 } 88 W.P. - - - 2 2 } Six months. 11 24 20 145 200 200 BRAKES SEIZE. - FRONT. December Quarter. C.C. 1 3 - - 4 } 4 20/25 HP. Seizure of outer bearing on W.P. - - - - - } Actuating Shaft or Upper Toggle Shaft. 40/50 HP. Seizure of Inner Bearing on Previous " C.C. - 1 - 2 3 } 3 Actuating Shaft. W.P. - - - - - } Schemes are now available for application to existing cars to overcome these troubles. Six months. 1 4 - 2 7 7 Depot Sheets Hd.{Mr Hayward/Mr Huddy}216 & Hd.{Mr Hayward/Mr Huddy}223. | ||