From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer changing a car order and providing feedback on the appearance of the GSR-11 model.
| Identifier | ExFiles\Box 107\1\ scan0036 | |
| Date | 18th November 1930 | |
| K7960. To Hn.{F. C. Honeyman - Retail orders} From Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}5/MJ.18.11.30. GSR-11. We sent this car to the coachbuilders on Monday as arranged. We have not yet got the order because the prospective customer has changed his mind and decided that he wants to drive the 20 HP. himself, and get a second car in which to be chauffeur driven (which will not be an R.R.). I am therefore trying to get him to come over here and try Mr. Bernard Hopps's car, which I think might suit him. Incidentally, I was rather disappointed with the appearance of GSR-11. It seemed to look altogether less graceful than 18-G4 and had a heavier appearance. Appearance is such a great asset nowadays that I hope it will not be long before we can get the over-all height down and steering column on the car like 18-G4. I return the order form etc., herewith. Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} | ||