From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report from June 1931 detailing customer complaints about vehicle brakes.
| Identifier | ExFiles\Box 47\3\ Scan188 | |
| Date | 30th June 1931 | |
| QUARTERLY COMPLAINTS - JUNE 1931. Customer's complaint - C.C. Works Policy - W.P. 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS. June Quarter. C.C. 17 33 20 103 173 } 179 W.P. - 1 1 4 6 } Previous " C.C. 18 20 23 67 128 } 146 W.P. - 1 5 12 18 } Six months. 35 55 49 186 325 325 BRAKES SQUEAK. June Quarter. C.C. 3 6 15 54 78 } 82 Pivotted type shoes are now standard W.P. - - 1 3 4 } and also fitted in cases of repetition Previous " C.C. 10 4 18 33 65 } 74 complaints. W.P. - - 3 6 9 } Six months. 13 10 37 96 156 156 BRAKES SEIZE. - FRONT. June Quarter. C.C. - 9 - 9 18 } 18 20/25 HP. Seizure of outer bearing on W.P. - - - - - } actuating shaft. Previous " C.C. 1 3 - 4 8 } 9 40/50 HP. Seizure of inner bearing on W.P. - - - 1 1 } actuating shaft. Six months. 1 12 - 14 27 27 Schemes are now available for application to existing cars to overcome these troubles. Depot Sheet to be issued. | ||