From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter of complaint to W. M. Cowen regarding the standard of comfort in Bentley cars.
| Identifier | ExFiles\Box 89\1\ scan0218 | |
| Date | 4th December 1936 | |
| 1. 4th December, 1936. W. M.{Mr Moon / Mr Moore} Cowen, Esq. --------------------------- dissatisfied with the standard of comfort provided, and my view is shared by all the Bentley owners who are peronal friends of mine. I sincerely hope that you will not keep us waiting too long before you provide us with a car that will give us a much more reasonable standard of comfort. Yours sincerely, | ||