From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints report for the March quarter, detailing various brake-related issues.
| Identifier | ExFiles\Box 130\1\ scan0224 | |
| Date | 14th May 1935 guessed | |
| CUSTOMER'S COMPLAINTS. = C.C. COMPANY POLICY. = C.P. QUARTERLY COMPLAINTS - MARCH QUARTER. TOTAL BRAKE COMPLAINTS. 25 HP. PH.II. TOTAL. GRAND TOTAL. REMARKS. March Quarter. C.C. 199 57 256) C.P. 110 21 131) 387 Previous Quarter. C.C. 228 74 302) C.P. 73 28 101) 403 Six Months. 610 180 790 790 BRAKES SQUEAK - FRONT. March Quarter. C.C. 21 4 25) C.P. 3 - 3) 28 Pivoted type shoes are now standard and also fitted in cases of repetition complaints. Depot Sheet Hd.{Mr Hayward/Mr Huddy}224 deals with adjustment of these shoes. Previous Quarter. C.C. 31 6 37) C.P. 7 2 9) 46 Six Months. 62 12 74 74 BRAKES SQUEAK - REAR. March Quarter. C.C. 45 6 51) C.P. 5 - 5) 56 Pivoted type rear brake shoes for Phantom II cars prior to N.2 series, now available for serious complaints. Stronger damping springs for these shoes now fitted. Pivoted type rear brake shoes now being standardised for 20/25 HP. rear. Previous Quarter. C.C. 56 9 65) C.P. 9 3 12) 77 Six Months. 115 18 133 133 BRAKES SEIZE - FRONT. March Quarter. C.C. 1 2 3) C.P. 14 7 21) 24 Modification to 20/25 and PH.II front brake shafts is now being carried out on all cars as they become available, as per Depot Sheets Hd.{Mr Hayward/Mr Huddy}216 and Hd.{Mr Hayward/Mr Huddy}223. Previous Quarter. C.C. 1 1 2) C.P. 11 10 21) 23 Six Months. 27 20 47 47 | ||