The process for handling failure reports for thermometers or thermostats from Smiths'.
| Identifier | ExFiles\Box 156\2\ scan0187 | |
| Date | 7th February 1939 | |
| N/W. Rm {William Robotham - Chief Engineer} /FJH. {Fred J. Hardy - Chief Dev. Engineer} C. ROY {Mr H. Royce - Buyer} /JT. C. Hd. {Mr Hayward / Mr Huddy} 1328 Br {T. E. Bellringer - Repair Manager} /G22/G.7-2-39. re. Tech - General. ROY {Mr H. Royce - Buyer} /JT.11/JW.6-2-39 - Hd {Mr Hayward / Mr Huddy} /HER22/JMB.6-2-39. We have explained the matter to Smiths' and have asked them to send a report to Derby in each case of a failure of an instrument - Thermometer or Thermostat - on a reasonably new car. The reports to be addressed to Messrs. Hardy & Topliss as requested. Of course, you will only receive the report. We shall give the required Orders and will receive the repaired parts back, for our Stock. Br {T. E. Bellringer - Repair Manager} /G. Scc | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).