From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from S. Smith & Sons regarding an outstanding invoice and the complex work adapting a Jackall system to a Phantom III chassis.
| Identifier | ExFiles\Box 139\1\ scan0383 | |
| Date | 30th March 1937 | |
| 105 1166. Liler Filer [STAMP: RECEIVED 31 MAR 1937 J W H] CONTRACTORS TO ADMIRALTY, WAR OFFICE & AIR MINISTRY S.Smith & Sons (Motor Accessories) Ltd CRICKLEWOOD WORKS LONDON, N.W.2 TELEPHONE: GLADSTONE 3333 (20 LINES) TELEGRAMS: SPEEDOFAC, PHONE, LONDON. CABLES: SPEEDOFAC, LONDON. CODES: MARCONI, COMMERCIAL, BENTLEY'S. BRANCHES AT PARIS MILAN SYDNEY WELLINGTON AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES SHOWROOMS & DEPOTS 179-185 GT. PORTLAND ST LONDON. W.1. 26-33, COX ST LIVERY ST BIRMINGHAM 14a JACKSONS ROW DEANSGATE MANCHESTER 21, DRURY STREET GLASGOW DUBLIN & BELFAST Please quote our reference: S.1. [STAMP: SALES DIRECTOR'S OFFICE] 30th March 1937. Messrs. Rolls-Royce Ltd., DERBY. Dear Sirs, Invoice No. F.24409-1/2. We are a little surprised and disappointed, after having arrived at a settlement of this outstanding item with your Mr. Hallam when the writer recently had the pleasure of visiting you, to receive yours of the 25th March, Ref: G/Cam/HL.54/IL. As already explained, the question of adapting our Jackall system to your Phantom lll Chassis involved the manufacture of entirely special material and the concentrated efforts of our special fitting staff for several weeks, making it necessary to shelve all other Jackall work of a similar nature. It so happened that we were particularly busy at the time in that department and we actually offended another customer in the process, because we were unable to attend to his requirements. We made a perfectly satisfactory job of work and your engineers expressed themselves as being quite satisfied. Your representative, when he called at our Great Portland Street fitting station to inspect the car, congratulated our Fitting Manager and confessed that your own folk had been puzzled to know how to tackle the job. Our invoice figure for the work represented only part of our cost. | ||