From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Complaints of overheating in Phantom III Mark V radiators and the disposition of re-conditioned matrices.
| Identifier | ExFiles\Box 94\3\ scan0205 | |
| Date | 7th June 1937 | |
| Steadman 340 What are your recommendations? Rm{William Robotham - Chief Engineer} Rm.{William Robotham - Chief Engineer} - from RHC{R. H. Coverley - Production Engineer}/Spn c. to Hs.{Lord Ernest Hives - Chair} c. to RHC.{R. H. Coverley - Production Engineer} c. to E.{Mr Elliott - Chief Engineer} c. to BY.{R.W. Bailey - Chief Engineer} hustle thru / SM We have received frequent complaints due to Phantom III Mark V.{VIENNA} Radiator becoming made up in the Matrix water ways and causing excessive over-heating. These complaints are being dealt with by supplying Cricklewood with a new Mark VI. Matrix complete with top and bottom tank. The old Mark. V.{VIENNA} taken from the Chassis are returned to the Works to be sent to Messrs. John Marston for what we understand is to be cleaned out and returned to the Works to be put in stock for re-issue. We would like to know what these re-conditioned Matrices are to be used for as the Mark V.{VIENNA} is now taken off Production and replaced with the latest type Mark VI. If not required for Production shall we dispose of them as scrap. If it is intended for these to be used up as replacements required on the earlier type fitted with Mark V.{VIENNA} is there not a possibility of a re-occurence and Works again being requested to supply a Mark VI. of the latest type, and the same trouble re-occuring indefinitely whilst these Matrices are used. The total number of complaints received to date is 19 that have been dealt with by the Works. RHC{R. H. Coverley - Production Engineer}/Spn. W. Sampson | ||