From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Proposing a policy to proactively re-condition old type matrices to prevent overheating complaints.
| Identifier | ExFiles\Box 94\3\ scan0288 | |
| Date | 23th April 1938 | |
| 340 Hs.{Lord Ernest Hives - Chair} from Rm.{William Robotham - Chief Engineer} By.{R.W. Bailey - Chief Engineer} c. RHC.{R. H. Coverley - Production Engineer} c. Roy.{Sir Henry Royce} Rm{William Robotham - Chief Engineer}14/R.23.4.38. OVERHEATING COMPLAINTS. We have been analysing the situation since the Depot Conference. We have come to the conclusion that statistics indicate the old type matrices will all have to be re-conditioned before the expiration of the guarantee, hence it might be policy to avoid waiting for customers complaints. Rm.{William Robotham - Chief Engineer} | ||