From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from The Chloride Electrical Storage Co. Ltd. regarding a faulty accumulator in Ceylon and requesting more information.
| Identifier | ExFiles\Box 46\3\ Scan038 | |
| Date | 3rd December 1921 | |
| COPY OF LETTER RECEIVED FROM:- THE CHLORIDE ELECTRICAL STORAGE CO, LTD., CLIFTON JUNCTION, NR. MANCHESTER. OUR REF: ECM/LB. Messrs Rolls-Royce Ltd., Nightingale Road, DERBY. 3rd December, 1921. Dear Sirs, Accumulators in Ceylon. We beg to acknowledge receipt of your letter of November 30th, Ref. Wd{Mr Wood/Mr Whitehead}13/NJ301121, and are sorry to learn that one of your Clients is having trouble with his accumulator in Ceylon. On the information given we are afraid we cannot be of much assistance, but in our mutual interests we should like the matter thoroughly cleared up, and beg to suggest that endeavours be made to obtain a full reply to the following queries:- 1. What was the number of the Chassis? 2. When was the battery despatched from Derby Works? 3. Where was the battery charged up? 4. How long had the battery been in service before the Car was exported? 5. How was the battery prepared for export? 6. How was the battery treated for putting into service on arrival at Ceylon? 7. Alternatively, was the battery despatched to Ceylon uncharged? 8. If so, who gave the battery its first charge in Ceylon? and 9. What record is there of the first charge? 10. Who examined the battery and reported that the plates were all buckled up? As regards the statement that accumulators are no good in the Ceylon climate, as the plates buckle up in a few weeks, we beg to assure you that this is absolutely contrary to fact. We have supplied thousands of accumulators for India and Ceylon, and we know that satisfaction is derived from their use, and judging by the many repeat orders we receive, the use of accumulators there is obviously a sound commercial proposition. (CONT'D) | ||