From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Vauxhall Motors Ltd refusing to adjust a charge for work carried out on a differential.
| Identifier | ExFiles\Box 127\4\ scan0276 | |
| Date | 22th May 1941 | |
| 1097 Vauxhall Motors Ltd LUTON, BEDS. WHEN REPLYING PLEASE QUOTE → OUR REF: 346/GVD/H.18127. YOUR REF: Rm.{William Robotham - Chief Engineer}14/ET. TELEGRAMS CARVAUX. TELEX. LUTON TELEPHONE NUMBER 2600 LUTON 22nd. May, 1941. W.A. Robotham, Esq., Messrs. Rolls-Royce Ltd., D E R B Y. Dear Sir, We have received your letter of the 20th. May, in which you ask that we make certain adjustments to our charge for the work carried out to the differential of your 'Ten', a request to which we cannot, we regret, accede. Whilst we are really very sorry that the trouble was experienced, we believe that we have made ample recompense in supplying a complete new differential free of charge. In other words, you have a part which is normally retailed at £8. 10. 0d. for an outlay of £3. 4. 9d. plus the small labour and carriage costs. We are sure you will on reflection, agree that our modest charge is one which should be paid in full. Yours faithfully, VAUXHALL MOTORS LIMITED. G.W. DIMMOCK, for F.Wright, Service Manager. JEH/ | ||