From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summarising correspondence regarding customer issues with Exide batteries in France and the attached responsive action from Chloride Electrical Storage Co. Ltd.
| Identifier | ExFiles\Box 46\3\ Scan040 | |
| Date | 12th December 1921 | |
| X.607. 1000 ? (S H.{Arthur M. Hanbury - Head Complaints} 788. 10-19-?) G.{Mr Griffiths - Chief Accountant / Mr Gnapp} 1047 MP. from Wd.{Mr Wood/Mr Whitehead} c. to By.{R.W. Bailey - Chief Engineer} d.{John DeLooze - Company Secretary} to EPC. e.{Mr Elliott - Chief Engineer} to Sn.{Mr Sanderson} Wd{Mr Wood/Mr Whitehead}5/NJS.12.21. [STAMP: RECEIVED] Exide Batteries in France. Please refer to:- EP{G. Eric Platford - Chief Quality Engineer}/Thn7/H23.11.21 re chassis 56-FW. - Hemeret, with extract from Paris memo. Wa{Mr Wallis}2/Go17.11.21. EP{G. Eric Platford - Chief Quality Engineer}/Thn7/H24.11.21, with copy of Paris memo. Fs{F. Steele}4/JP10.11.21, re chassis 79-PE. By/Mtn7/H25.11.21. EP{G. Eric Platford - Chief Quality Engineer}/Thn5/H26.11.21, with copy of EPC's note EFC2/T25.11.21, re X.664. The matters referred to in the above correspondence have been very fully conveyed to the Chloride Electrical Storage Co.Ltd. and hereto attached is copy of the Chloride Co's reply, ref.- ECM/VW, of 2nd inst. You will note that the Chloride Co. have taken immediate action, with a view to satisfy our customers in France, and I assume that EP.{G. Eric Platford - Chief Quality Engineer} or Sn.{Mr Sanderson} will immediately communicate to Paris Depot the intentions of the Chloride Co. Wd.{Mr Wood/Mr Whitehead} Ltr.ECM/VW att. | ||