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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Peto & Radford responding to points about standardising batteries on cars.

Identifier  ExFiles\Box 38\5\  Scan230
Date  25th July 1922
  
X3398

COPY OF LETTER RECEIVED FROM:-

PETO & RADFORD,

50, GROSVENOR GARDENS,

LONDON. S.W.1.

M/C.257.

X3398 X4414F 25th July, 1922.

Messrs. Rolls-Royce Ltd.,
Nightingale Road,
Derby.

Dear Sirs,

We are in receipt of yours of the 24th inst. Wd{Mr Wood/Mr Whitehead}11/NJ24722 re Battery Service and hasten to reply as follows.

In the event of your standardising our battery on Rolls-Royce cars

(1) We agree. We take it we should not be expected to pay carriage on the new batteries when they are going to coachbuilders for use in a new Rolls-Royce chassis, unless our price to you for batteries was arranged to include delivery (which our prices normally do not).

(2) We agree.

(3) We agree. We have an arrangement with another firm of car makers where we agree the guaranteed life of the battery to be say two or three years. If a customer's battery fails at the end of one year he can give in his old one and get a new one by paying one third the price of a new one. If it was two year's old, then he would pay two thirds the price, etc.

We have not got very far with this scheme, but it looks as though it will work all right and the customer be satisfied.
We mention this in case you would like to explore the idea.

No.4, No.5, No.6, No.7, No. 8 and No.9. We agree.

We are able to agree to your requests very readily because we have such confidence in our batteries, we feel sure there would be very little necessity in practice for the contingencies we are discussing. We are sending out such a large number of batteries every week to various motor car
Contd.
  
  


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