From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer feedback and tests concerning a 'dither' issue, comparing the car's ride to a Buick and discussing potential solutions.
| Identifier | ExFiles\Box 47\1\ Scan076 | |
| Date | 29th May 1924 guessed | |
| - 2 - We made various tests with tyre pressures and shock absorbers adjustments, but none of these adjustments enabled us to say there was any appreciable improvement in the "dither". We tested the six cylinder Buick car which has been referred to in previous correspondence, and the "dither" on this car is not felt to anything like the same extent; in fact we must admit that riding in the Buick car at the same speed as on the R-R.{Sir Henry Royce} was far more comfortable in this respect. Mr. Taylor very much appreciated our visit, and is quite content to wait until we have carried out experiments with a view to overcoming his complaint. We promised that we should commence our experiments at the Works right away, and as soon as we had any proposal for overcoming the trouble we would communicate with him, and he would then arrange to let us have the car. Cockshoot body fitted. Chassis 5-PK. District Bank. On the 26th. inst. we were able to interview Mr. Easterby, whom Mr. Norris explained chiefly used the car with Mr. Tullock, also of the District Bank. Mr. Easterby stated that as far as he and Mr. Tullock were concerned they were very pleased with the car and thought the springing particularly wonderful. He explained that having done considerable sailing across the Atlantic, he could appreciate that there was a certain motion which might cause people inclined to sea-sickness to suffer from this trouble. He stated that certain friends of his had made this complaint, pointing out they had also felt the same thing in other Rolls-Royce cars. We explained to him the importance of body ventilation, in which he became very interested and much preferred to try these schemes than make any alteration to the springing, which as previously explained, he thought was excellent. He expressed the view that in his opinion he felt the trouble could be overcome by better ventilation to the limousine than by alteration to the springing, and he would be pleased therefore for us to leave the matter to him before any further action was taken. Contd. | ||