From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary report on vehicle complaints and their respective cures for various models over a six-month period.
| Identifier | ExFiles\Box 47\3\ Scan249 | |
| Date | 30th September 1931 guessed | |
| -3- 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. BATTERY BOX SUSPENSION. September Quarter. C.C. - - - 79 } 79 79 This trouble is definitely cured by fitting the strengthened brackets. See Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}186. This is a standard modification on all existing cars. W.P. - - - - Previous " C.C. 1 - 1 - } 2 116 W.P. - - 114 114 Six months. 1 - - 194 195 195. TOTAL BOILING COMPLAINTS. September Quarter. C.C. - 4 34 27 } 65 87 This is largely a seasonable complaint but with the new large gap radiator matrix with indented tubes and in exceptional cases louvred bonnets, this can be definitely cured. Depot sheet NO. Hd.{Mr Hayward/Mr Huddy}171 deals fully with this complaint. W.P. - - 21 1 } 22 Previous " C.C. - 1 29 21 } 51 65 W.P. - - 12 2 } 14 Six months. - 5 96 51 152 152 WASH RADIATOR AND SYSTEM. September Quarter. C.C. - 4 29 19 } 52 72 This is not a permanent cure but is effective in a number of cases. W.P. - - 19 1 } 20 Previous " C.C. - 1 20 18 } 39 53 W.P. - - 12 2 } 14 Six months. - 5 80 40 125 125. NEW CENTRES. September Quarter. C.C. - - 5 2 } 7 9 Large gap radiator matrix with indented tubes in conjunction with rubber fan belt is a permanent cure except under extreme conditions of climate. W.P. - - 2 - } 2 Previous " C.C. - - 9 1 } 10 10 W.P. - - - - Six months. - - 16 3 19 19 | ||