From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Complaints about the difficulty of seeing Bentley instruments and the subsequent investigation into changing the dials.
| Identifier | ExFiles\Box 59\2\ Scan359 | |
| Date | 19th February 1934 | |
| WS Hs{Lord Ernest Hives - Chair}/Wst. at W. B A G.{Mr Griffiths - Chief Accountant / Mr Gnapp} WST 8605/1. Hn{F. C. Honeyman - Retail orders}1/I/19-2-34. BENTLEY INSTRUMENTS. Hs{Lord Ernest Hives - Chair}/Wstl/MA.17.2.34. I am sorry to hear you have been ill and trust you are now quite fit again. We shall be glad to hear as soon as possible the result of your investigations into the possibility of adopting dials with reversed markings for production. We ought perhaps to explain that the Administration is becoming very concerned at the complaints which are coming in from Retailers and customers, to whom Bentley cars have been delivered, of the difficulty of seeing the instruments. It is for this reason that we have asked you to investigate the possibility of changing over the dials without delay. Hn.{F. C. Honeyman - Retail orders} | ||