From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Apology letter to The Gleason Works regarding a misunderstanding about returned hypoid gears.
| Identifier | ExFiles\Box 111\4\ scan0089 | |
| Date | 29th November 1938 | |
| 802 c.c. C JWH. Rm{William Robotham - Chief Engineer}/Gry.{Shadwell Grylls}1/MH.{M. Huckerby} 29th. November 1938. The Gleason Works, 1,000 University Avenue, Rochester, N.Y., U.S.A. Dear Sirs, With reference to your letter of November 16th. from Mr. Knowles concerning the pair of hypoid gears we returned for your examination, we are extremely sorry that our letter of November 3rd. was ever written to you. It was due to inaccurate wording of an internal memorandum in this Works, and we have no intention whatever of suggesting you should credit us with the gears which were returned so that you could see them and comment on them. We hope you will accept this apology. Yours faithfully, for ROLLS-ROYCE LTD. | ||