From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from S. Smith & Sons regarding a dispute over charges for fitting an experimental Jackall system to a Phantom III chassis.
| Identifier | ExFiles\Box 139\1\ scan0388 | |
| Date | 16th April 1937 | |
| 105 1166 CONTRACTORS TO ADMIRALTY, WAR OFFICE & AIR MINISTRY THE ENGINEERING AND ALLIED EMPLOYERS NATIONAL FEDERATION 1896 TELEPHONE: GLADSTONE 3333 (20 LINES) TELEGRAMS: SPEEDOFAC, PHONE, LONDON. S. Smith & Sons (Motor Accessories) Ltd SMITH'S MR REGISTERED TRADE MARK BY APPOINTMENT TO HIS MAJESTY THE KING CABLES: SPEEDOFAC, LONDON. CODES: MARCONI, COMMERCIAL, BENTLEY'S. BRANCHES AT PARIS MILAN SYDNEY WELLINGTON AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES SHOWROOMS & DEPOTS 179-185 GT PORTLAND ST LONDON, W.1. 26-33, COX ST LIVERY ST BIRMINGHAM. 14a JACKSONS ROW DEANSGATE MANCHESTER 21, DRURY STREET GLASGOW DUBLIN & BELFAST CRICKLEWOOD WORKS LONDON, N.W.2. Please quote our reference: S.1. SALES DIRECTOR'S OFFICE. 16th April 1937. Messrs. Rolls-Royce Ltd., DERBY. Attention of Mr. S. H.{Arthur M. Hanbury - Head Complaints} Grylls. Dear Sirs, We beg to acknowledge receipt of yours dated 9th April, Ref: Rm{William Robotham - Chief Engineer}/Gry{Shadwell Grylls}/R, dealing with our revised debit for the original experimental Jackall fitted to your Phantom III chassis. Regarding your criticism of the charge, as already explained, we concentrated on the design, manufacture and supply of a suitable system to the exclusion of all other Jackall work. Our Jackall fitting engineers were exclusively employed on this job for several weeks, and the fitting costs alone amount to a figure much in excess of the proposed debit. We regret that you should describe our effort as agricultural and would like to point out that your own representative, when he inspected the completed job, congratulated our Fitting Manager and explained that your folk at Derby had been unsuccessful in their efforts to evolve a satisfactory bracket. We are sure you will appreciate, in the circumstances, that we have incurred a considerable expense in this matter, particularly as the material which you have returned was specially designed for your chassis and is of no value whatever to us. | ||