From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from S. Smith & Sons regarding a dispute over the performance of a Jackall system on a chassis.
| Identifier | ExFiles\Box 139\2\ scan0420 | |
| Date | 3rd December 1935 | |
| 105 X1166 Handwritten note top centre: Bowering We shall have to send nicholls as completo summary of your trouble with this car Please let me see it. S.Smith & Sons (Motor Accessories) Ltd CRICKLEWOOD WORKS LONDON, N.W.2 CONTRACTORS TO ADMIRALTY BY APPOINTMENT TO HIS MAJESTY THE KING TELEPHONE: GLADSTONE 3333 (20 LINES) TELEGRAMS: SPEEDOFAC, PHONE, LONDON. BRANCHES AT PARIS MILAN SYDNEY WELLINGTON AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES SHOWROOMS & DEPOTS AT 179-185 Gt PORTLAND St LONDON, W.1. 26-33, COX St LIVERY St BIRMINGHAM 14a, JACKSONS ROW DEANSGATE MANCHESTER 21, DRURY STREET GLASGOW DUBLIN & BELFAST Please quote our reference: S.1. SALES DIRECTOR'S OFFICE. 3rd December 1935. Messrs.Rolls Royce Ld, DERBY. Attention of Mr.W .A.Robotham. Dear Sirs, JACKALL SYSTEM ON 21/G/IV CHASSIS. Further to yours of the 28th November Ref: Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}29/KW. The writer has been investigating our records and cannot find any evidence to support your statement that after the jacks had been filled with the correct fluid and our representative had left, they failed half an hour afterwards. Actually, our representative visited your works on Wednesday the 2nd October, and the attached copy of letter signed by Mr.Bowering dated 7th October (five days later) confirms that the jacks were quite satisfactory. Please forgive us if we appear to be a little persistent but a copy of your letter dated 28th November was passed along to our Fitting Manager who has asked the writer to point out that the system was in good order when he left Derby on the 2nd October. He also reminds us of the fact that he telephoned your good folk at 2 p.m. on the following day when he was informed that the car had been standing on the jacks all night and was perfectly satisfactory. Handwritten note on right: File, sent Secretary & Mr Nicholl | ||