From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from S. Smith & Sons concerning a complaint about Petrol Tank Attachment failures on the 'Wraith' model.
| Identifier | ExFiles\Box 149\3\ scan0029 | |
| Date | 21th February 1939 | |
| 1263 S. Smith & Sons (Motor Accessories) Ltd CRICKLEWOOD WORKS LONDON N.W.2 CONTRACTORS TO ADMIRALTY, WAR OFFICE & AIR MINISTRY TELEPHONE: GLADSTONE 3333 (20 LINES) TELEGRAMS: SPEEDOFAC, PHONE, LONDON CABLES: SPEEDOFAC, LONDON. CODES: MARCONI, COMMERCIAL, BENTLEY'S. BY APPOINTMENT TO HIS MAJESTY THE KING BRANCHES AT PARIS MILAN SYDNEY WELLINGTON AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES SHOWROOMS & DEPOTS 179-185 GT PORTLAND ST LONDON, W.1. 26-33, COX ST LIVERY ST BIRMINGHAM 14a JACKSONS ROW DEANSGATE MANCHESTER 21, DRURY STREET GLASGOW DUBLIN & BELFAST Please quote our reference: S.1. SALES DIRECTOR'S OFFICE 21st February 1939. W.A. Robotham Esq., Rolls-Royce Limited. DERBY. Dear Mr. Robotham, Further to my call the week before last, as promised I have pursued your complaint concerning Petrol Tank Attachment failures on the 'WRAITH', particularly in the light of your own and Mr. Dixon's observations that there was more pronounced gumminess in the vicinity of the carbon bearings, and am assured that, although extensive tests have been carried out with various grades of petrol, the bearings have proved entirely satisfactory. As you are aware, we have always had a certain amount of trouble with geared designs of Petrol Tank Attachments due to the fact that their immersion in petrol results in gumminess, which is so severe with some spirits that we have known these parts to become absolutely solid. It is for this reason that I have been, and am, loath to recommend their use - I hope you will not mind, in the circumstances, if I stress the necessity for a change in design. Heater: Further to our conversation, will you very kindly suggest an appointment when it will be convenient for Cont'd.... | ||