From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Paint quality issues concerning white striping peeling off vehicles, and the potential damage to the company's reputation.
| Identifier | ExFiles\Box 78\3\ scan0096 | |
| Date | 29th April 1922 | |
| Typed Text: This sheet must on no account go outside the establishment [Distribution List] MR. ROWLEDGE MR. HALL MR. EVERNDEN MR. ELLIOTT MR. WITHELL MR. DAVIES MR. HYDE-THOMSON MR. NIXON MR. COX MR. COOK FORD, KEBBEL (BODY) MR. BAILEY MR. BEARD MR. EVERITT MR. GRIMSHAW MR. JOHNSON MR. HARDY MR. OLLEREAR MR. GRYLLS MR. PLATTS MR. HIVES MR. SIDGREAVES MR. ROBINSON MR. PARKY MR. WORMALD MR. DAY MR. HALDENBY MR. HOLMES MR. CLARKE MR. RIVERS MR. DEIGHTON WHITE STRIPING. It gives an impression that the paint is peeling off in patches, causing us great expense and trouble. It is defective in some manner. The car user will not wait to hear excuses, but will believe that we are using inferior paint. Our reputation for good work has been damaged. The result was that we had for a period to use an English product and arrange stoving. The position of the person who passed the work must also be considered. The explanation and investigation is entirely our affair, and we cannot tell the customer that the above firm are at fault. It is most urgent to inspect the first car and report our findings at once. CONCERNING WHITE STRIPINGS FROM WESTPOOL. (S) WHB (ROLLS ROYCE) INTERPHONE ROLLS-ROYCE LIMITED HOACVS, DERBY. 'THUNDERER', LONDON Handwritten Text: Mr Mercer See this. I did not act on this or think that Radiators were bending because they Fowler Martin handle. WH | ||