From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Recommending no charge to a customer for a job unless a fault is found, and requesting a ruling on the matter.
| Identifier | ExFiles\Box 88\1\ scan0085 | |
| Date | 3rd September 1934 | |
| -2- EP{G. Eric Platford - Chief Quality Engineer}2/AH.3.9.34 we recommend there should be no charge to the customer for this job unless some faulty feature is found during the inspection by the Repair Department. For C. We shall be glad if a ruling can be given to the Repair Department in regard to this matter. They are at present fitting the modifications and the jobs mentioned by the customer. We should like to have had Hs{Lord Ernest Hives - Chair}/Rm{William Robotham - Chief Engineer} on this job, but unfortunately he was not available. EP{G. Eric Platford - Chief Quality Engineer} | ||