From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from a rubber manufacturer regarding faulty hose connections and investigating the issue with a corrosion inhibitor.
| Identifier | ExFiles\Box 150\2\ scan0166 | |
| Date | 17th November 1938 | |
| 1280 ALL COMMUNICATIONS TO BE ADDRESSED TO THE COMPANY NOT TO INDIVIDUALS TELEGRAMS: RUBBER LEYLAND TELEPHONE: No 81434. CODES USED: WESTERN UNION-5 LETTER EDITION & BENTLEY'S. THE LEYLAND & BIRMINGHAM RUBBER CO LTD. INDIA RUBBER & ASBESTOS MANUFACTURERS AND WATERPROOFERS BRANCHES: LONDON: 31/35 WILSON STREET FINSBURY E.C.2 BIRMINGHAM: 261 CORPORATION STREET CARDIFF: HARROWBY STREET DOCKS GLASGOW: JAMES T. GOUDIE & Co. 52, 51 ENOCH SQUARE DUBLIN: 83 MIDDLE ABBEY STREET JOHANNESBURG: BARSDORF'S BUILDINGS. CALCUTTA: 12 MISSION ROW BUENOS AIRES: CALLE SOLIS, 439. WORKS: LEYLAND NEAR PRESTON MARYHILL GLASGOW MITCHAM SURREY MEATH WORKS DUBLIN REGISTERED OFFICE: LEYLAND NEAR PRESTON ENGLAND [Logo: TRADE MARK L B R C] REFERENCE: RG {Mr Rowledge} /EM MOTOR SALES 17th November 1938 hstd Rn {Mr Robinson} /SM2 Messrs Rolls-Royce Ltd., DERBY Ref. Rm {William Robotham - Chief Engineer} /Std.5/MH. {M. Huckerby} ✓ Dear Sirs, We have received your letter dated the 14th instant, and in reply we confirm having received from you 2 Hose Connections which we regret have not proved satisfactory for your requirements, having become faulty after being in use for about 6 weeks. These parts at the moment are in the hands of our Laboratory, and they are investigating this matter very carefully, so that we shall be able to give you a report within the course of the next few days. We would also thank you for letting us have a sample bottle of phenol base corrosion inhibitor which will assist us in carrying out tests concerning your complaint. Yours faithfully, FOR THE COMPANY. [Signature] [Left Margin Vertical Text] All Contracts and Orders are booked, and Quotations given, subject to our right to withdraw or cancel same (without liability on our part), by reason of the interruption of due delivery, short supplies, or abnormally affected prices of Raw Material, arising from Strikes, Fire, or through causes beyond our control. [Bottom Left Logo: NATIONAL SCHEME FOR DISABLED MEN] | ||