Rolls-Royce Archives
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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Relaying a customer's complaint about a DWS jack failing and suggesting a safety clip modification.

Identifier  ExFiles\Box 26\3\  Scan252
Date  1st September 1933
  
Yd
LIDx347
PN.{Mr Northey}18/WT8.9.33.
To CW.. from PN.{Mr Northey}
Copy to Hs.{Lord Ernest Hives - Chair} Hx. EP.{G. Eric Platford - Chief Quality Engineer}

One of our owners, Sir Norman Watson 389MY, writes as follows :-

"In regard to DWS. jacks, I had an unpleasant experience with these. The front one happened to slack away and came down to an extent that when I was going over a piece of road the jack was smashed and at the time I was under the impression I had damaged my front axle, but found this was not so. I consider all these jacks should have fitted to them some type of safety clip, in order that this cannot happen".

I shall be glad to have your remarks on this, and what you would propose with a view to the prevention of such an awkward occurrence.

PN.{Mr Northey}
  
  


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