From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report analyzing customer and company policy brake complaints for the December quarter of 1935.
| Identifier | ExFiles\Box 130\1\ scan0319 | |
| Date | 31th December 1935 | |
| QUARTERLY COMPLAINTS. - DECEMBER QUARTER 1935. Customers' Complaints. - C.C. Company Policy. - C.P. TOTAL BRAKE COMPLAINTS. TOTAL. REMARKS. December Quarter. C.C. 370) C.P. 30) 400 These are the total brake complaints. We give below an analysis of these complaints at the request of the Experimental Department. Previous Quarter. C.C. 245) C.P. 34) 279 Six Months. 679 1. BRAKE JUDDERS AT ABOUT 40 M.P.H. WHEN BRAKES ARE FLICKED ON. December Quarter. C.C. 19) C.P. 1) 20 May be reduced by increasing servo damping. See Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}270. May also be due to tight dowels in servo or uneven friction surfaces. Previous Quarter. C.C. 26) C.P. 7) 33 Six Months. 53 2. BRAKES INEFFICIENT WHEN WET. December Quarter. C.C. 34) C.P. -) 34 Water excluders are now standardised and Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}277 issued. Previous Quarter. C.C. 8) C.P. -) 8 Six Months. 42 | ||