From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Owner's complaint report for a Bentley 4 1/4 litre Park Ward Saloon regarding a rear axle failure.
| Identifier | ExFiles\Box 90\2\ scan0033 | |
| Date | 24th July 1937 | |
| BENTLEY OWNER'S COMPLAINT REPORT SG.{Arthur F. Sidgreaves - MD} HS.{Lord Ernest Hives - Chair} C. E.{Mr Elliott - Chief Engineer} RM.{William Robotham - Chief Engineer} DA.{Bernard Day - Chassis Design} BY.{R.W. Bailey - Chief Engineer} MX.{John H Maddocks - Chief Proving Officer} RHC.{R. H. Coverley - Production Engineer} Chassis No. B.102.GA. Delivery Date: 5.6.36. Owner: Captain Frazer Nash. Type of Body: Park Ward Saloon. Mileage: 19493. Report No. K.8. Date: 24.7.37. Owner's Complaint: Rear axle failure. Cause: Broken O/S rear axle shaft driving dog. Work done: Axle removed and as a temporary measure, unit from Chassis No.B.99.BN{W.O. Bentley / Mr Barrington} fitted, so that owner could use car which he required urgently. Remarks: Car was brought in by us by lorry from Tolworth, Surrey, on Saturday morning and delivered to owner same morning, owner being informed verbally that we had only fitted a temporary axle. We are now fitting new driving shaft and new type driving dogs to damaged axle to be refitted on car at owner's convenience. Written to by Pk re this. Approx. Cost: £11. Company cost. Recommend by: Pk. Letter has been sent to Customer by Pk. 26/7/37. | ||