From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly complaints report from December 1936 detailing brake issues across different car models.
| Identifier | ExFiles\Box 130\4\ scan0096 | |
| Date | 1st December 1936 | |
| CUSTOMERS' COMPLAINTS. - C.C. COMPANY POLICY. - C.P. QUARTERLY COMPLAINTS - DECEMBER 1936. 25 HP. 30 HP. PH.II. PH.III. TOTAL. GRAND TOTAL. REMARKS. TOTAL BRAKE COMPLAINTS. December Quarter. C.C. 92 22 41 10 165) C.P. 57 4 7 4 92) 237 Previous Quarter. C.C. 171 8 52 - 231) C.P. 104 7 19 - 130) 361 Six Months. 424 41 119 14 598 598 BRAKES SQUEAK - FRONT. December Quarter. C.C. 10 4 5 - 19) C.P. 2 - - - 2) 21 Previous Quarter. C.C. 17 2 3 - 22) C.P. 4 3 1 - 8) 30 Six Months. 33 9 9 - 51 51 Remarks: These complaints are all on cars with pivoted type front brake shoes. The most we can do is to re-bed and adjust or re-line. We have no definite cure. BRAKES SQUEAK - REAR. December Quarter. C.C. 23 6 4 1 34) C.P. 8 1 - - 9) 43 Previous Quarter. C.C. 26 1 4 - 31) C.P. 10 2 1 - 13) 44 Six Months. 67 10 9 1 87 87 Remarks: 17 complaints are on cars with pivoted type rear brake shoes. BRAKES SEIZE - FRONT. December quarter. C.C. 3 - - 2 5) C.P. 5 - - - 5) 10 Previous Quarter. C.C. 4 - 1 - 5) C.P. 2 - 4 - 6) 11 Six Months. 14 - 5 2 21 21 Remarks: 20/25 HP. Four of these are prior to improved lubrication scheme for front axle. (Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}216). PH.III. Free and ease operating mechanism. | ||