From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter of complaint regarding squeaky and potentially defective brakes on a 4 1/4 litre Bentley car.
Identifier | ExFiles\Box 89\4\ scan0138 | |
Date | 30th July 1937 | |
261 AMBROSE SHARDLOW & Co. LTD. ESTABLISHED 1869 TELEPHONES: ROTHERHAM 165 & 1110 EALING WORKS, P.O. BOX 129. MEADOW HALL, SHEFFIELD. TELEGRAMS: "AMBROSIA, SHEFFIELD" LONDON OFFICE: 41, WHITEHALL, S.W.1. MACHINING DEPARTMENT YOUR REF. OUR REF. ATS/FC. 30th July 1937. File H.{Arthur M. Hanbury - Head Complaints} Swift Esq., Messrs Rolls-Royce Limited, Nightingale Road, Derby. Dear Mr. Swift, I am going to take advantage of your friendship and ask if you will be kind enough to help me in regard to my 4 1/4 litre Bentley Car, delivered in January last. Ever since I have had this Car, I have been troubled with squeaky brakes, and this trouble is being intensified as time goes on, in fact the nuisance has been so annoying that I am almost ashamed to drive the Car through the town. Every time I manipulate the brakes, I am greeted with squeaks and shrieks. Whilst I have been away the last two or three days, I have asked the Garage to examine the brakes again, and they report that the two rear brake drums shew signs of defect, and I am not sure whether they are cracked. I would mention that this Car has been to your London Service Depot, and also at Derby, for attention, and | ||