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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
To G.W. Hancock requesting clarification on vehicle fault reports concerning horns, water loss, and steering.

Identifier  ExFiles\Box 83\4\  scan0151
Date  3rd April 1936
  
x264a

W/LH{Mr Haworth} - G.W. Hancock.

Hs.{Lord Ernest Hives - Chair}6/KW.3.4.36.

We find difficulty in getting sufficient
information out of your reports to enable us to investigate
the troubles.

Report on 22-G-V - 28/29.3.36.

Electrical Horns failing in fog.

We want some more information on that
point.

Water Loss 3 pints with full Header Tank.

Does this really mean a full Header Tank
or the standard level ?

The chief point we want you to bear in mind
is that in the case of the large bore Bentley, a number
of cars have been delivered to Coachbuilders; and in the
case of the 25 HP., these cars are now on test and will
soon be sent away. We therefore want a note from you
pointing out which of the criticisms are serious.

Bentley Report for 31.3.36 & 1.4.36.

Steering too heavy for cornering in traffic.

What do you suggest we do about this ?

Hs.{Lord Ernest Hives - Chair}
  
  


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