Rolls-Royce Archives
| Identifier | Entry | ||
| scan0001 | Quoting a paragraph of praise for the Bentley sports car from a personal letter by Mr. Fairey. | ||
| View original record | x7961 H/S To Wer, from Sg. Copy to E.Hs. Sg6/E14.11.33 I thought you would be interested to know that in a personal letter from Mr.Fairey the following paragraph occurs: "My hearty congratulations on… | ||
| scan0002 | Customer's decision for a Bentley chassis B-157-AE, discussing body style, wings, axles, and bonnet. | ||
| View original record | W/S LP What about it? PY BY SPH SWIZSkn. (Strikethrough) HS D/BP/HF2/OG8-3-34. RECEIVED 9 MAR 1934 Re: Bentley chassis No. B-157-AE Mr. C.R. Fairey. We are advised that Mr. Fairey has now abandoned… | ||
| scan0003 | The specification for Bentley Chassis No. B-157-AE for Mr. C.R. Fairey. | ||
| View original record | S/W. To Hs. from Lp. X7961 Lp9/LAM.9.3.34. Re: BENTLEY CHASSIS No. B-157-AE. Mr. C.R.FAIREY. Re attached. Correct - Mr. Fairey will probably order a standard Saloon with a slightly different boot and… | ||
| scan0004 | Instructions to cancel special items for chassis B-157-AE and revert to standard parts. | ||
| View original record | BY. [crossed out] Sft. [crossed out] EWT/Skn. [crossed out] Sft/Mr. Scott. [crossed out] Hs. x7961 D/BP5/OG20-3-34. Re: Chassis B-157-AE C.R. Fairey, Esq. Further to D/BP/HF2/OG8-3-34, we have now… | ||
| scan0005 | Mr. Fairey's complaints about his new Bentley, including issues with suspension, clutch, and engine noise. | ||
| View original record | To Hs. from Sg. re Mr.Fairey's Bentley, Sg20/E19.7.34 copy to W.R.S B.157-AE. Mr.Fairey took delivery of his car on the 10th July. I attach copy of letter received by Lp. from him. Bn. has been out on… | ||
| scan0006 | Letter detailing negative first impressions of a Bentley, focusing on poor handling, suspension issues, and headlamp wobble. | ||
| View original record | Copy. The Fairey Aviation Co. Ltd. Hayes, Middlesex. 18th July 1934. My dear Lappin, I promised to write and give you my first impression of the Bentley. I am sorry to say that I am extremely… | ||
| scan0007 | Typed letter from E. Fairey providing feedback on a car's performance after a test drive. | ||
| View original record | To-day Staniland and Wright have both driven the car at my request and confirm my views, Staniland suggesting that I might have further surprises if I tried to drive it on a wet road. Other matters… | ||
| scan0008 | Customer complaint about lamp and wing movement on a Bentley car and potential radiator mounting solutions. | ||
| View original record | x7961 To Sg. From Hs. c. to Wor. c. to E. Re. Mr. Fairey's Car. B.157-AE. Replying to Sg.20/E19.7.34. We confirm our telephone conversation that you will arrange for Lp. to go out with either Mr.… | ||
| scan0009 | Internal correspondence regarding customer complaints and potential fixes for Mr. Fairey's Bentley, car B-157-AE. | ||
| View original record | X7961 To Sg. c. to Wor. c. to E. Hs/Rm.15/KW.25.7.34. Mr. Fairey's Car - B-157-AE. Further to Hs.1/MJ.20.7.34. We have now had an opportunity of trying this car. We should consider that B-157-AE is in… | ||
| scan0010 | Telegram enquiring about the delivery location for Fairey's Bentley car. | ||
| View original record | x7961 ROLHEAD, PICCY, LONDON. 28.7.34. WHERE SHALL WE DELIVER FAIREY'S CAR. [Struck Through] BENTLEY CAR. ROYCAR. | ||
| scan0011 | Sg. to Hs. regarding complaints about Mr. Fairey's Bentley, chassis B-157-AE. | ||
| View original record | x7961 To Hs. from Sg. re Mr.Fairey's Bentley - B-157-AE Sg15/El.10.34 Referring to the above which you drove back to Derby on Thursday evening, I should be glad to hear from you regarding the two… | ||
| scan0012 | Failure to reproduce a front wheel tramp issue on Mr. Fairey's car. | ||
| View original record | x7961 To SG. From Hs/Rm. c. to Wor. c. to Db. c. to Bn. c. to EP. c. to MX. Hs/Rm.2/KW.2.10.34. Front Wheel Tramp upon Brake Application. We now have Mr. Fairey's car at Derby. We understand that… | ||
| scan0013 | New car for Mr. Fairey, considering design changes to the wings and running boards to avoid previous complaints of 'dither'. | ||
| View original record | x7961 Rm To Hs...........from Ev. c. to Hn. E. Ev2/IH.3.10.34. Messrs. Park Ward have in hand and have nearly completed the new car for Mr. Fairey. The front wing and running board are separate units.… | ||
| scan0014 | Modifications and delays concerning Mr. Fairey's Bentley car, focusing on issues with seating comfort. | ||
| View original record | x7961 To Hs. from Sg. re Mr.Fairey's Bentley Car. Sg1/E8.10.34 B.157-AE. Referring to Sg15/E1.10.34 I confirm conversation on the telephone on Friday evening to the effect that we heard from his… | ||
| scan0015 | Request to fit the latest front brake toggles (GB.1125) to Mr. Fairey's car. | ||
| View original record | x7961 To RHC. Hs/FD.3/KW. 8.10.34. B-157-AE. Mr. Fairey's Car. Will you please have a set of the latest front brake toggles to GB.1125 fitted to the above car. Hs/FD. | ||
| scan0016 | Correspondence regarding the urgent transfer of a front offside seat to Messrs. Park Ward & Co. for fitting to a new car chassis for Mr. C.R. Fairey. | ||
| View original record | x7961 S/W (D/DP) C. to Hs. " " Lillie Hall Asyl/DES.8.10.34. B-157-AE. C.R. Fairey, Esq. We confirm our telephone conversation of this morning when we informed you that Messrs. Park Ward & Co. are in… | ||
| scan0017 | Chassis adjustments to Mr. Fairey's car, model B.157-AE. | ||
| View original record | x7961 To Sg. From Hs/Rm. Hs/Rm.8/MJ.9.10.34. MR. FAIREY'S CAR. B.157-AE. We have arranged for this car to be at Lillie Hall at 9 a.m. on Wednesday the 10th.inst. As we pointed out on the telephone we… | ||
| scan0018 | Short internal memo concerning the readiness and testing of Mr. Fairey's second Bentley. | ||
| View original record | S/W. To Km from Lp. Rm x7961 Lp.1/PH.12.11.34. We hope Mr. Fairey's second Bentley will be ready on Thursday next. Sg will therefore try it immediately prior to it coming up to you. Lp. | ||
| scan0019 | Confirming a telephone conversation regarding an issue with the front bumper bar on chassis B.11.BN. | ||
| View original record | S/W. Hs/Rm. x7961 LE20/C/29.11.34. Re Chassis No. B.11.BN. Fairey. Confirming my telephone conversation with you this afternoon I note you are going to look into the question of altering the front… | ||
| scan0020 | Typed note concerning a modification to a starting handle and shaft for 'Fairey's Car'. | ||
| View original record | x7961 W/Lillie Hall - JLE. Hs/Rm.16/KW.30.11.34. Fairey's Car. Thank you for your note. By a small modification to the starting handle and shaft we can overcome the present difficulty, and we hope to… | ||
| scan0021 | Modification of a starting handle to accommodate a bumper bar fitting. | ||
| View original record | k7961 To RHC. Hs/Rm.3/KW.4.12.34. Starting Handle Modification to suit Bumper Bar Fitting. We hand you herewith N.Sch.4284, being the modification Da. recommends to overcome the trouble we had on… | ||
| scan0022 | Poor clearance for the starting handle after fitting a new front bumper on chassis B.11.BN. | ||
| View original record | S/W. Hs/Rm. LE8/C/7.12.34. Re Chassis No. B.11.BN. Fairey. I have duly fitted the new parts for the front bumper which you sent down, but we find that even with these fitted the clearance for one's… | ||
| scan0023 | Bumper bar placement on a Bentley chassis for Mr. Fairey. | ||
| View original record | +7961 To JLE. from Hs/Rm. Hs/Rm.2/KW. 8.12.34. Chassis No: B-11-BN. Fairey. Replying to LE8/C.7.12.34. We realise that Mr. Fairey's bumper bar is rather closer to the starting handle than we should… | ||
| scan0024 | Modifications to a bumper bar to accommodate a Bentley starting handle. | ||
| View original record | To E. from Hs/Rm. x7961 Hs/Rm.4/KW.8.12.34. Bentley Starting Handle. Replying to E.2/HP.7.12.34. We arranged the bumper bar on Mr. Fairey's car so that there was room to rotate the starting handle. On… | ||
| scan0025 | Sale and subsequent modification of Mr. Fairey's first Bentley car. | ||
| View original record | Rms To Hs. from Sg. Copy to Wor. [text is struck through] re Mr.Fairey's First Bentley Car. Sg16/E14.12.34 As arranged with you to-day, I am going to sell this to their pilot, Mr.Staniland, and in… | ||
| scan0026 | Delay with Mr. Fairey's first Bentley car due to difficulties in obtaining a modified bumper bar. | ||
| View original record | To Sg. from Hs/Rm. c. to Wor. X7961 Hs/Rm.1/KW.18.12.34. Mr. Fairey's First Bentley Car. With reference to Sg.16/E.14.12.34, there is likely to be some little delay with this car owing to the… | ||
| scan0027 | Readiness of a Wilmot-Breeden bumper for Mr. Fairey's first Bentley, chassis B-157-AE. | ||
| View original record | S/W [Handwritten Initials: Rm] To Hs/Rm. from Sg. re Mr.Fairey's First Bentley - B-157-AE. Sg43/E28.12.34 Referring to Hs/Rm.1/KW.18.12.34 would you please let me know when the Wilmot-Breeden bumper… | ||
| scan0028 | Delivery schedule of bumper bars for Mr. Fairey's first Bentley, B-157-AE. | ||
| View original record | x7961 To Sg. from Hs/Rm: Hs/Rm.12/KW.31.12.34. Mr. Fairey's first Bentley - B-157-AE. --------------------------------------- Sg.43/E.28.12.34. Deliveries of bumper bars from Messrs. Wilmot-Breeden's… | ||
| scan0029 | Instructions to prepare a high compression cylinder head for chassis B.11-BN for Mr. C. R. Fairey. | ||
| View original record | Hs. c to Wor. Hd/WW18/MW11.4.35. Re: Chassis B.11-BN - Mr. C. R. Fairey. --------------------------- Instructions have been received from Sg. to prepare a high compression cylinder head complete for… | ||
| scan0030 | The availability of heads for chassis B-11-BN for Mr. C.R. Fairey. | ||
| View original record | To RHC. x26/c Hs/Rm.9/KW.12.4.35. Chassis B-11-BN. Mr. C.R. Fairey. Attached is a copy of a note from Hd. You will recollect that we asked you to put some of these heads in hand. Can you give Hd. any… | ||
| scan0031 | The fitting of a High Compression Head and Aerolite Pistons to Mr. Fairey's Bentley car. | ||
| View original record | S/W. To Hd from Lp. Copy to Rm. Rm x261c Lp.6/LAM. 7.5.35. Re: MR. FAIREY'S BENTLEY CAR - B.II.BN. With reference to previous correspondence on the above, we have re-delivered Mr. Fairey's Bentley to… | ||
| scan0032 | Inquiry about the availability of a high compression head for Mr. Fairey's Bentley car. | ||
| View original record | S/W. To Hd. From Lp. Copy to Wor. RM X 261c Lp.11/LAM.8.7.35. MR. FAIREY'S BENTLEY CAR. Can you please let us know if there is any further news as to whether there is a high compression head now… | ||
| scan0033 | Letter concerning the status of several customer orders and sales arrangements. | ||
| View original record | To Rm. Re:- H. Thompson, Esq., To-day I have written to Messrs. W. H. Johnson & Sons of Kings Lynn, because so far I have not heard from them about the order for the above. Of course, if your… | ||
| scan0034 | Front seat accommodation and body options for a new Bentley chassis order. | ||
| View original record | To Ev. from Hs/Rm. 47961 Hs/Rm.11/KW.6.11.34. Front Seat Accommodation. My father-in-law has just ordered a Bentley chassis. He has not yet decided which body he is going to have, though it will… | ||
| scan0035 | Specific modification requests from a prospective customer for a new car order. | ||
| View original record | W/S - Bly. 47961 Hs/Rm.10/KW.6.11.34. H. Thompson, Esq. We saw this gentleman last week-end. Though he has not yet decided through which Agent to place his order, he will sign an Order Form if you… | ||
| scan0036 | The specification of road springs with increased camber for Mr. Thompson's car. | ||
| View original record | x7961 To By. from Hs/Rm. Hs/Rm.19/KW.7.11.34. With reference to the road springs with increased camber which will be required for Mr. Thompson's car. It is not yet settled which type of body he is… | ||
| scan0037 | Letter to a customer confirming an order for a 3.5-Litre Bentley with customisations. | ||
| View original record | COPY. Bly/W25. 8th November, 1934. H.Thompson,Esq., Middleton Hall, King's Lynn, NORFOLK. Dear Sir, We understand from Mr.Robotham of our Derby Works, that you are desirous of confirming your order… | ||
| scan0038 | Letter to a customer detailing the costs of optional vehicle extras. | ||
| View original record | - 2 - H. Thompson, Esq. 8.11.34. Rear of luggage container to form luggage grid with covering over luggage container when flap is down....................£15. 0. 0. Well fitted to offside wing to… | ||
| scan0039 | Typed memo responding to queries about vehicle modifications including clearance, a luggage grid, and seat customisation. | ||
| View original record | x7961 Bly/Wl.9.11.34 S/W Hs/Rm re: H. Thompson, ESQ., Many thanks for your Hs/Rm.10./KW.6.11.34, as suggested we have forwarded to the above gentleman to-day an order Form for signature. We have also… | ||
| scan0040 | Letter regarding a signed form, a cheque, and extra costs over an agreed amount. | ||
| View original record | TELEPHONE, MIDDLETON 2. MIDDLETON HALL, KINGS LYNN. Nov 9th 1934 Dear Arthur Party - I have signed the enclosed form, if in order will you please post on to them with my cheque & return their letter… | ||
| scan0041 | Letter discussing extra items, seating arrangements, and colour schemes for a Bentley car. | ||
| View original record | x7961 Exptl. Dept. Hs/Rn.5/KW. 10th November, 1934. H. Thompson, Esq., Middleton Hall, Kings Lynn. Dear Mr. Thompson, Thank you for your letter of Nov. 9th. together with the enclosure from Bentley… | ||
| scan0042 | Customer-requested coachwork and interior modifications for a car. | ||
| View original record | W/S - Bly. 47961 Hs/Rm.6/KW.10.11.34. H. Thompson, Esq. ----------- This gentleman has to-day completed the Order Form and forwarded it to you. I discussed the effect of the raised springs on the… | ||
| scan0043 | Mr. Thompson's request for colour and upholstery samples. | ||
| View original record | -2- Hs/Rn.6/KW.10.11.34. I shall be glad if you will let me know something about this. With regard to colour, Mr. Thompson would like to see some greys slightly lighter and slightly darker than the… | ||
| scan0044 | Letter detailing proposed modifications and associated costs for a car's bodywork and interior. | ||
| View original record | Bly/W2.13.11.34 S/W Hs/Rm re: H. Thompson, Esq., Thank you for your Hs/Rm6/KW10.11.34., we have to-day received the order form and cheque for deposit from the above gentleman. We understand from Park… | ||
| scan0045 | Typed memorandum discussing a 'Leveroll' fitting, and obtaining upholstery samples from Park Ward's. | ||
| View original record | -2- fitting which is operated in the same manner as the old type Leveroll, but runs in a channel and this therefore might save the extra ½". Park Ward's are making enquiries concerning this fitting.… | ||
| scan0046 | Customer specifications for Leveroll fittings, steering column length, and lamp types. | ||
| View original record | W/S - Bly. from Hs/Rm. x7961 Hs/Rm.30/KW.15.11.34. Re H. Thompson Esq. Thank you so much for your Bly/W.2.13.11.34. I was most interested in your remarks about the Leveroll fittings running in a… | ||
| scan0047 | Modifications to a Bentley, specifically lengthening the steering column and supplying headlamps. | ||
| View original record | S/W. Hs/Rm. Bly/1R.17.11.34. Re:- H. Thompson, Esq., Hs/Rm30/KW15.11.34. The extra charge for lengthening the steering column on the Bentley up to 2 1/2" is £3. 17s. 0d. With regard to supplying the… | ||
| scan0048 | Hand-drawn sketch detailing steering column dimensions for a Bentley chassis. | ||
| View original record | for July 7. Bentley (Farina) Chassis No B 11 BN 28.825 BACK OF DASH 17.500 37.250 (35" RAKE) 18.125 17"+1" Min 25°42' LEVEL TOP OF FRAME STEERING COLM 2.500 LONGER THAN STP VS/M | ||
| scan0049 | Letter to H. Thompson, Esq., regarding the price and details of new seat fittings and a query about upholstery samples. | ||
| View original record | S/W. Hs/Rm. x7961 Bly/BR.20.11.34. Re:- H. Thompson, Esq., We have now heard from Messrs. Park Ward & Co. concerning the seat fittings. They say they have now ascertained from Messrs. Leveroll that… | ||
| scan0050 | Letter discussing modifications and costs for a customer's car, including steering column, seat fittings, and a fog lamp. | ||
| View original record | W/S - Bly. x7961 Hs/Rm.12/KW.21.11.34. H. Thompson, Esq. Thank you for Bly/1R.17.11.34 and Bly.8/R.20.11.34. I note that the charge for lengthening the steering column is £3. 17. 0d. I also note that… | ||
| scan0051 | Letter to a customer regarding modifications to a Bentley for improved comfort and space. | ||
| View original record | x7961 Exptl. Dept. Hs/Rm.23/KW. 22nd November,1934. H. Thompson Esq., Middleton Hall, Kings Lynn. Dear Mr. Thompson, I have been going into the question of the driving position of your Bentley to… | ||
| scan0052 | Short letter informing of a delay in car delivery until the end of February. | ||
| View original record | -2- Hs/Rm.23/KW.22.11.34. I am afraid you will not get the completed car until the end of February, for reasons which I will explain when I next see you, but we will do what we can to improve… | ||
| scan0053 | To Mr. H. Thompson regarding non-standard fittings, charges, and modifications for Park Wards. | ||
| View original record | Rm. at W. Hn19/I/27-11-34. MR. H. THOMPSON - B-10-DG. With reference to your Hs/Rm12/KW. 21.11.34. and our telephone conversation of yesterday, we are glad to be able to tell you that Park Wards have… | ||
| scan0054 | Summarizing special modifications for a car built on a 4-B-IV chassis. | ||
| View original record | W/S - Hn. x7961 Hs/Rm/3/KW.29.11.34. H. Thompson Esq. B-10-DG. Thank you for Hn19/I/27.11.34. Since a certain amount of correspondence has gone on with reference to this car, herewith is a brief… | ||
| scan0055 | Typed memo to Mr. H. Thompson regarding car specifications, extra charges, and potential modifications. | ||
| View original record | Hs/Rm. at W. MR. H. THOMPSON. Rm Hn16/I/30-11-34. Hs/Rm3/KW.29-11-34. I have taken careful note of the specification of this car and will in the course of a few days let you have details of the extra… | ||
| scan0056 | Potential modifications to wheel arches for 6-inch tyres and seating arrangements. | ||
| View original record | W/S - Hn. x7961 Hs/Rm.5/KW.3.12.34. H. Thompson Esq. Many thanks for Hn16/1/30.11.34. I understood from somebody that the wheel arch clearances were going to be increased so that 6" tyres could be… | ||
| scan0057 | Specifying correct road spring poundages for Chassis No. B-10-DG. | ||
| View original record | 47961 To By. Hs/Rm.8/KW.3.12.34. Special Road Springs with increased Initial Camber for Chassis No. B-10-DG. It has now been decided that the body for this chassis will be similar to that on 4-B-IV,… | ||
| scan0058 | Specific vehicle modifications for Mr. H. Thompson, covering clearances, seat cushions, cross members, and a special steering column. | ||
| View original record | [Handwritten signature: Rm] S/W. Hn3/I/4-12-34. B-10-DG - MR. H. THOMPSON. Hs/Rm5/KW.3-12-34. Please note as follows:- 1. CLEARANCES. We have arranged for the vertical rear wheel clearance to be… | ||
| scan0059 | Pricing and options for special road springs, lamps, bumpers, and other non-standard vehicle features. | ||
| View original record | PAGE TWO. 5. SPECIAL ROAD SPRINGS. I hope there will be no extra charge for these but will have to make sure from the Costs Dept. 6. HEADLAMPS. We buy P100's at a very special figure as we run a… | ||
| scan0060 | List of optional vehicle features, their costs, and recommendations, with handwritten annotations. | ||
| View original record | PAGE THREE. 12. Flap to boot arranged to form auxiliary luggage grid with supplementary dust door to protect inner luggage when the flap is in use as a grid, extra charge £16-2-6. 13. Two permanent… | ||
| scan0061 | List detailing the storage locations for tools within the vehicle. | ||
| View original record | PAGE FOUR. A. Road wheel tools below bonnet. B. Small tools like pliers, screwdriver and plug spanner on near-side of scuttle covered by a carpet flap. C. Remaining tools not often wanted in a roll in… | ||
| scan0062 | Letter clarifying the cost and specification of extras for a customer's car order. | ||
| View original record | W/S - Hn. x7961 Hs/Rm.17/KW.10.12.34. B-10-DG. H. Thompson Esq. Thank you for Hn3/I/4.12.34. I am not quite clear whether you sent this gentleman a specification of the cost of the extras, which he… | ||
| scan0063 | Body doping, seat cushions, and roll-blind vizors for a vehicle. | ||
| View original record | -2- Hs/Rm.17/KW.10.12.34. With regard to the doping of the body with anti-drumming material, I should like to have a figure for doing the scuttle and front door panels only. Item 2, a longer driving… | ||
| scan0064 | Pricing discrepancies for non-standard features on a customer's car order. | ||
| View original record | S/W. Hn2/I/13-12-34. B-10-DG. H. THOMPSON ESQ. Hs/Rm17/KW.10-12-34. The Order Form Mr. Thompson signed covered the Standard car only and made no reference to the non-standard features. On the 8th ult.… | ||
| scan0065 | Letter detailing modifications, quotations, and extra charges for a specific vehicle build. | ||
| View original record | PAGE TWO. As regards the outside handles, we think Mr. Thompson would be well advised to take the new standard scheme for which there is no extra charge. The centrally controlled Silent-bloc lock we… | ||
| scan0066 | Page three of a document discussing and justifying prices for a job. | ||
| View original record | PAGE THREE. kept as low as possible. From our knowledge of the job we feel that the prices are all fully justified and there is nothing unreasonable about any one of them. Hn. ATTACHMENT. | ||
| scan0067 | Wheel clearances and potential wing modifications for Mr. Thompson's car. | ||
| View original record | Rm. at W. Hn26/I/13-12-34. B-10-DG - MR. THOMPSON. We have now heard from BY/Cgh concerning the wheel clearances to suit - i. the road springs with one inch more initial camber; ii. six inch tyres. As… | ||
| scan0068 | Letter from coachbuilders Park Ward & Co Ltd regarding the increased weight of a new Bentley due to customer extras. | ||
| View original record | x7961 PARK WARD & CO LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS (SHOWROOMS - 40 CONDUIT STREET) 473 HIGH ROAD WILLESDEN LONDON N W 10 DIRECTORS: A T ROBERTS W M PARK C W WARD… | ||
| scan0069 | Letter to Mr. Thompson regarding a delay in his chassis delivery and arrangements for coachbuilding. | ||
| View original record | <7961 Exptl. Dept. Hs/Rm.20/KW. 27th December, 1934. H. Thompson, Esq., Middleton Hall, Kings Lynn. Dear Mr. Thompson, I have written to Lord Rothes and told him that you may call him up direct with… | ||
| scan0070 | Letter discussing costs and modifications for a car body, including petrol filler, wing clearances, and handles. | ||
| View original record | W/S - Hn: v796 Hs/Rm.1/KW.31.12.34. B-10-DG. H. Thompson Esq. Thank you for Hn.2/I/13.12.34 and The two outstanding points in connection with the body appear to be - (1) The outside petrol filler. We… | ||
| scan0071 | Requesting a decision on car body specifications for a client. | ||
| View original record | 47961d S/W. Hs/Rm Hn.16/WH. 31.12.34. B-10-DG- H. Thompson, Esq. With reference to Hn.2/I/13.12.34 and Hn/I/26 of the same date, I shall be glad to know as soon as possible Mr. Thompson's decision in… | ||
| scan0072 | Typed letter to H. Thompson regarding an extra charge for a petrol filler and outstanding work on exterior finish and upholstery. | ||
| View original record | x7961d Rm Hn.9/WH 2.1.35. S/W. B-10-DG- H. Thompson. Hs/Rm.1/KW.31.12.34. I note all you write and will arrange accordingly. The extra charge for the outside petrol filler is based upon information… | ||
| scan0073 | Confirming additional charges for a longer steering column and fitting a fog lamp. | ||
| View original record | S/W. Hs/Rm. Rm Hn.2/WH. 7.1.35. B-10-DG- H. Thompson, Esq. With further reference to Hs/Rm.1/KW.31.12.34 to prevent any misunderstanding at a later date, I would like to remind you that when in due… | ||
| scan0074 | Requesting a quotation for a 'Currus' fog lamp and clarifying the body type for another customer's chassis. | ||
| View original record | x7461d W/S - Hn. Hs/Rm.16/KW. 8.1.35. B-10-DG. H. Thompson Esq. Replying to Hn.2/WH.7.1.35, this is alright except that Mr. Thompson now wants a "Currus" Fog Lamp instead of his own. Will you please… | ||
| scan0075 | Quote for fitting a fog lamp and advising on potential delays regarding upholstery and leather supply. | ||
| View original record | B107AE Rm Hn.8/WH. 10.1.35. Rm. B-10-DG- H. Thompson, Esq. Hs/Rm.16/KW.8.1.35. For supplying and fitting a Currus Fog Lamp including the supply of the lamp, a bracket, a switch and wiring, we would… | ||
| scan0076 | Instructions regarding the fitting of a fog lamp, paint colour, and upholstery for chassis B-10-DG. | ||
| View original record | W/S - Hn. 4796/d Hs/Rm.9/KW.14.1.35. Chassis B-10-DG. H. Thompson Esq. Replying to Hn8/WH.10.1.35, will you please arrange to fit a Currus Fog Lamp to this chassis. Will you also please note that Mr.… | ||
| scan0077 | Correspondence regarding an arrangement to supply and fit a Currus Fog Lamp, and send leather cuttings. | ||
| View original record | x7961d Rm Hs/Rm. Hn.7/WH. 15.1.35. B-10-DG- H. Thompson,Esq. Hs/Rm.9/KW.14.1.35. As desired, we will arrange to supply and fit a Currus Fog Lamp and in addition will send direct to Mr. Thompson a… | ||
| scan0078 | Letter to a customer arranging a seat fitting for their new car body at Park Wards. | ||
| View original record | X7961 d Exptl. Dept. Hs/Rm.16/KW. 4th February, 1935. H. Thompson Esq., Middleton Hall, Kings Lynn. Dear Mr. Thompson, Your chassis arrived at Park Wards on February 1st. They anticipate that the body… | ||
| scan0079 | Letter to Mr. Thompson confirming arrangements for a meeting with Lord Rothes. | ||
| View original record | x7961d Exptl. Dept. Hs/Rn.5/KW. 11th February, 1935. H. Thompson, Esq., Middleton Hall, Kings Lynn. Dear Mr. Thompson, Referring to our telephone conversation, I have now heard from Lord Rothes, and… | ||
| scan0080 | Arranging a time for Mr. H. Thompson to try the seating of his car, chassis B10-DG. | ||
| View original record | S/W. R.M. Rm LC 5/MD/11.2.35. Re:- Chassis No. B10-DG - H. Thompson. Mr. Thompson called in the Showrooms on the 6th inst., and asked us to arrange a suitable time with the Coachbuilders for him to… | ||
| scan0081 | Confirming arrangements have been made for a customer to try the seating position of their car. | ||
| View original record | W/S - LC. +7961d Hs/Rm.11/KW.13.2.35. Chassis B-10-DG. H. Thompson. Replying to LC5/MD/11.2.35. We have made all arrangements with Mr. Thompson to try the seating position of his car, and it will not… | ||
| scan0082 | Letter from coachbuilders Park Ward & Co. Ltd to Bentley Motors regarding a steering column that is too long for a customer's new Bentley. | ||
| View original record | +7961d PARK WARD & CO. LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS DIRECTORS: A.T.ROBERTS W.M.PARK C.W.WARD W.C.THORNE J.A.FALCONER C.A.FALCONER W.S.PACE (SHOWROOMS - 40… | ||
| scan0083 | Letter to a customer clarifying the ordering process for a 3 1/2 litre Bentley Saloon. | ||
| View original record | 4961d Exptl. Dept. Hs/Rn.6/KW. 18th February, 1935. H. Thompson Esq., Middleton Hall, Kings Lynn. Dear Mr. Thompson, I have heard from Lord Rothes, and am arranging for a standard column length to be… | ||
| scan0084 | Instruction to revert to a standard length steering column for chassis B-10-DG after a customer trial. | ||
| View original record | To By. c. to Hn. +7961d Hs/Rm.4/KW.18.2.35. Chassis B-10-DG. Mr. Thompson. The prospective owner has now tried the seating position of his car at Park Wards and has decided that with the special type… | ||
| scan0085 | The replacement of a special long steering column with a standard one for Mr. Thompson's chassis. | ||
| View original record | U. to Rm. [crossed out text] C7961d Rm Hn7/EC.19.2.35. B.10.DG. Mr.Thompson. ------------------ This chassis is at Park Ward's Works being mounted with a Standard Saloon Body. It has a special… | ||
| scan0086 | Extra charges for fitting stabilizing and corner bumpers. | ||
| View original record | S/W. Hs/RM. Hn4/EC.21.2.35. B.10.DG. Mr.Thompson. You will remember raising the question of a stabilizing bumper for the front, which is not yet standard but charged as an extra when fitted. The extra… | ||
| scan0087 | Confirming the free fitting of a front bumper bar and necessary wing modifications for chassis B-10-DG. | ||
| View original record | W/S - Hm. c. to C. x7961 d Hs/Rm.20/KW. 22.2.35. Chassis B-10-DG. Mr. Thompson. Replying to Hm.4/EC.21.2.35. C. has agreed that in this special case a front bumper bar can be fitted free of charge.… | ||
| scan0088 | Car delivery arrangements for a Mr. Thompson and payment instructions involving Pointing Ltd. | ||
| View original record | x261d Rm S/W. Rm. Hn3/MC9.3.35. B-10-DG...Mr. Thompson. -------------------- As this car is now complete to specification, LA is driving it to the Works on Monday next, it being understood that Mr.… | ||
| scan0089 | The registration number and fitting of plates for chassis number B10-DC. | ||
| View original record | S/W. Rm. Rm LC26/MD/11.3.35. +261d. Re:- Chassis No. B10-DC - A. Thompson. We have only this morning been advised of the registration number allocated to this car, which is NG.9296. We are having… | ||
| scan0090 | Revised arrangements for the collection of a car for Mr. Thompson. | ||
| View original record | S/W. Rm. Rm Hn1/MC13.3.35. x 2/6/d B-10-DG....Mr. Thompson. I understand you have decided you do not want this car at the Works and I hear this morning by telephone from Pointing Ltd. of Leeds that… | ||
| scan0091 | Short message regarding the return of plates by train to St. Pancras station. | ||
| View original record | x261d 13.3.35. EVANS, ROLLS-ROYCE, London, Fulham 6678. RETURNING PLATES 10-DG TRAIN ARRIVING St.PANCRAS 1.48. ROBOTHAM, ROYCAR. | ||
| scan0092 | Arranging the despatch of a customer's returned number plate. | ||
| View original record | +261d. To [REDACTED] from RHC/EM. c.c. [REDACTED] c. Hs/Rm. RHC/EM.4/BC.13.3.35. Re: Chassis No.B.10.DG. H. Thompson.Esq. We are sending into the Despatch Stores to-day :- 1 Number Plate (NG.9296)… | ||
| scan0093 | Revised delivery and handover arrangements for a car belonging to a Mr. Thompson. | ||
| View original record | S/W. Rm. Rm Hnl/MC13.3.35. +261d B-10-DG....Mr. Thompson. I understand you have decided you do not want this car at the Works and I hear this morning by telephone from Pointing Ltd. of Leeds that Mr.… | ||
| scan0094 | Confirming the tappets have been set on Chassis No. B.10.DG. | ||
| View original record | S/W. Hs/Rm. LE6/C/13.3.35. Re Chassis No. B.10.DG. Thompson. In accordance with your request, we have set the tappets on the above car at .004. J.I.E. | ||
| scan0095 | The correct tappet settings for chassis B-10-DG. | ||
| View original record | To JLE. x261d Hs/Rm.6/KW.14.3.35. Chassis B-10-DG. Thompson. Replying to LE6/C/13.3.35. We understood from the man who brought B-10-DG down the other day that you were now setting tappets cold at .004… | ||
| scan0096 | Confirming a demonstrator car has been sent to Kings Lynn for Mr. Thompson. | ||
| View original record | S/W. Hs/Rm. x 261d Hnll/MC14.3.35. B-10-DG...Mr. Thompson. We duly received your telegram in which you recommend we should send a demonstrator to Kings Lynn with this car, and we have arranged… | ||
| scan0097 | Recommendation to send demonstrator vehicle B-10-DG to Norfolk. | ||
| View original record | +261d HONEYMAN, ROLHEAD, PICCY, LONDON. 14.3.35. RECOMMEND YOU SEND DEMONSTRATOR TO NORFOLK WITH B-10-DG. ROBOTHAM, ROYCAR. | ||
| scan0098 | Letter discussing early experiences with a car and social events. | ||
| View original record | TELEPHONE, MIDDLETON 2. MIDDLETON HALL, KINGS LYNN. X261d. Sunday Dear Arthur Well, as you know I've got the Car, had a few little runs on it. I [strikethrough] like it & I'm sure when I feel more… | ||
| scan0099 | Letter detailing issues with a car, including the brake and steering. | ||
| View original record | than anything to work properly, in fact it put wind up me. Is there any way of preventing the brake feeling like it's when being wooded down. I do not expect it to happen from a wet road. The steering… | ||
| scan0100 | Customer's criticisms regarding gearing, brakes, engine noise, and the gearbox. | ||
| View original record | W/S - C. C. to Wcr. C. to Hd, x261d Hs/Rn. S/KW.18.4.35. B-10-DG. Mr. Thompson. This customer has now had his car for about a month and except for one or two criticisms is exceedingly pleased with it.… | ||
| scan0101 | Letter to a customer, Mr. H. Thompson, regarding brake issues after washing the car and arranging for future modifications. | ||
| View original record | snbld Exptl. Dept. Hs/Rm.16/KW. 19th March, 1935. H. Thompson, Esq.,. Middleton Hall, Kings Lynn. Dear Mr. Thompson, Thank you for your letter of the 17th. I am sorry about your brakes. You will… | ||
| scan0102 | Customer complaint about speedometer lighting and a request for a correct thermometer for car B-10-DG. | ||
| View original record | To Hs/Wst. X261 d Hs/Rm.10/KW. 24.4.35. B-10-DG. We have had a complaint from this owner that he cannot read his speedometer when travelling through 30 m.p.h. limits at night. Will you please let us… | ||
| scan0103 | To Mr. Thompson regarding required repairs and adjustments for car B-10-DG before its return to the owner. | ||
| View original record | Knold To JLE. from Hs/Rm. Hs/Rm.9/KW. 24.4.35. B-10-DG. Mr. Thompson. This car will be going down to Park Wards next week for attention to the body prior to being returned to the owner. The points… | ||
| scan0104 | List of customer complaints for Mr. Thompson's car regarding issues with brakes, gearbox, clutch, steering, exhaust, and under-tray. | ||
| View original record | To Hd. from Hs/Rm. x-261d Hs/Rm.8/KW.24.4.35. B-10-DG. Mr. Thompson. The following is a complete list of this customer's complaints :- (1) Ineffective brakes after washing. We will supply you with a… | ||
| scan0105 | List of vehicle faults and requested modifications on page 2 of a memo. | ||
| View original record | -2- Hs/Rm.8/KW.24.4.35. (7) The petrol pump is noisy and should be changed. Please hand the defective unit over to Hs/Bowering for examination. (8) This car is another case where the engine is… | ||
| scan0106 | Customer's complaints, specifically regarding the car's 'tinniness' and the proposal to fit an insulation scheme. | ||
| View original record | -> S/W...Hs/Rm c. to Wor. c. to Hd. Rmy x261d. C2/C24.4.35 Re B.10.DG..Mr.Thompson. Hs/Rm8/KW18.4.35 I note what you propose doing in regard to the various complaints Mr.Thompson has in respect of… | ||
| scan0107 | Chassis B.10.DG, discussing a visit to Park Ward's Works, noise insulation, and an exhaust issue. | ||
| View original record | S/W. Hs/Rm. X 261 d LE7/C/25.4.35. Rm Re Chassis No. B.10.DG. Thompson. With reference to your Hs/Rm9/KW.24.4.35., I note this car will be coming to Park Ward's Works next week for attention to the… | ||
| scan0108 | Letter from a coachbuilder to a car manufacturer detailing upcoming work on a customer's vehicle. | ||
| View original record | PARK, WARD & CO LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS (SHOWROOMS - 40 CONDUIT STREET) 473 HIGH ROAD WILLESDEN LONDON N.W.10 DIRECTORS: A.T.ROBERTS W.M.PARK C.W.WARD… | ||
| scan0109 | Letter to Park Ward & Co. Ltd. regarding a car requiring noise insulation and adjustments. | ||
| View original record | <261d Exptl. Dept: Hs/Rn.11/KW. 26th April, 1935. Messrs. Park Ward & Co.Ltd., 473, High Road, Willesden, London, N.W.10. Dear Sirs, B-10-DG. H. Thompson Esq. Thank you for your letter of the 25th… | ||
| scan0110 | Request to hand over water excluders and a set of axle gears for a B-10-DG car. | ||
| View original record | To RHC. xnbld Hs/Rm.5/KW.26.4.35. Will you please hand over to Hd. one set of Water excluders and one set of 10/43 axle gears (the latest low geared Bentley axle), for B-10-DG car. Hs/Rm. | ||
| scan0111 | Letter from coachbuilders Park Ward & Co. Ltd. regarding a noise insulation scheme and adjustments to a car. | ||
| View original record | x261d PARK WARD & CO LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS DIRECTORS: A.T. ROBERTS W.M. PARK C.W. WARD W.C. THORNE J.A. FALCONER C.A. G.FALCONER W.S. PAGE (SHOWROOMS -… | ||
| scan0112 | Letter to the Automobile Association about returning a customer's A.A. badge and requesting a replacement with normal bottom drilling. | ||
| View original record | xVoid Exptl: Dept. HS/Rm.11/KW. 29th April, 1935. The Secretary, The Automobile Association, Fanum House, New Coventry St., London, W.1. Dear Sir, We are returning to you under separate cover an A.A.… | ||
| scan0113 | Letter to the Royal Automobile Club regarding a client joining and requesting a member's badge. | ||
| View original record | x-61d Exptl. Dept. Hs/Rm.10/KW. 29th April, 1935. The Secretary, The Royal Automobile Club, Pall Mall, London, S.W.1. Dear Sir, One of our Clients, Mr. Thompson Esq., of Middleton Hall, Kings Lynn,… | ||
| scan0114 | Letter to Park Ward & Co. Ltd. regarding corrections for Chassis B-10-DG. | ||
| View original record | X261 d Exptl. Dept. Hs/Rn.17/KW. 3rd May, 1935. Messrs. Park Ward & Co.Ltd., 473, High Road, Willesden, London, N.W.10. Dear Sirs, Chassis B-10-DG (Mr. Thompson) will be at your Works on Tuesday… | ||
| scan0115 | Letter from coachbuilders Park Ward & Co. Ltd regarding adjustments to a customer's Bentley car. | ||
| View original record | + void PARK, WARD & CO. LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS (SHOWROOMS - 40 CONDUIT STREET) 473 HIGH ROAD WILLESDEN LONDON N W 10 DIRECTORS: A.T.ROBERTS W.M.PARK… | ||
| scan0116 | Requesting an update on when coachbuilder Park Ward will have chassis B.10.DG for work. | ||
| View original record | S/W. Hs/Rm. Lold LE3/C/4.5.35. Re Chassis No. B.10.DG. Thompson. With reference to your Hs/Rm9/KW24.4.35., when do you anticipate Park Ward will have this car to attend to the points mentioned in your… | ||
| scan0117 | Coachwork issues on car B-10-DG, including wind noise, a loose roof, rattles, and an uncomfortable seat. | ||
| View original record | To JLE. X void Hs/Rm.16/KW.8.5.35. Herewith B-10-DG. The coachwork features which now spoil the car are :- (1) A great deal of wind noise, largely from the sunshine roof. (2) The sunshine roof seems… | ||
| scan0118 | Customer complaints about headlamp flickering and bodywork issues on Fedden's car. | ||
| View original record | To JLE. +bid Hs/Rm.3/KW. 8.5.35. Fedden's Car. Fedden's car should be at Park Wards on Friday May 10th. Attached is a list of his coachwork complaints. He has complained bitterly about the headlamp… | ||
| scan0119 | Letter to a customer detailing car adjustments and performance feedback. | ||
| View original record | Lwld Exptl. Dept. Hs/Rm. S/KW. 9th May, 1935. H. Thompson, Esq., Middleton Hall, Kings Lynn, Norfolk. Dear Mr. Thompson, Chassis B-10-DG. Your car went to Park Wards yesterday, and we have asked them… | ||
| scan0120 | Page 2 of a letter detailing the labour cost of approximately £10 for changing axle gears. | ||
| View original record | -2- Hs/Rn.8/KW.9.5.35. You will be charged with the labour cost of changing over the gears in your axle, which will be about £10. This of course is only a small fraction of the total cost to the… | ||
| scan0121 | Note confirming the fitting of a speedometer to chassis B.10.DG and the driver's satisfaction with the work done by Park Ward. | ||
| View original record | Rm S/W. Hs/Rm. xrold LE7/C/17.5.35. Re Chassis No. B.10.DG. Thompson. Thank you for sending down the speedometer which we collected and fitted to the above car prior to the driver leaving. The driver… | ||
| scan0122 | Invoice from Park Ward & Co. Ltd. for work on a 3.5-Litre Bentley chassis. | ||
| View original record | Rm Hs. G/Cam/CA.16/KI.6.6.35. We have received an invoice from Park Ward & Co.Ltd. dated the 31st ulto., details of which are shown below. Upon our asking these people for more details to enable us to… | ||
| scan0123 | Letter from coachbuilders Park Ward & Co. to Bentley Motors regarding an invoice for a chassis. | ||
| View original record | PARK WARD & CO. LTD. COACHBUILDERS. 473, High Road, Willesden, N.W.10. RP/IH. ER-240. 4th June, 1935. Messrs. Bentley Motors (1931) Ltd., 16, Conduit Street, London. W.1. G/Cam/JWH.60/DN.3.5.35. Dear… | ||
| scan0124 | The incorrect fitting of a driving mirror by coachbuilder Park Wards. | ||
| View original record | To Hn. c. to G/Cam. c. to JLE. xvoid Hs/Rm.9/KW.13.6.35. B-10-DG. H. Thompson Esq. With reference to the attached letter from Park Wards, the intention was that the driving mirror should be fitted at… | ||
| scan0125 | Letter to Park Ward & Co. Ltd. regarding the incorrect fitting of a driving mirror on chassis B-10-DG. | ||
| View original record | Xno ld Exptl. Dept. Hs/Rm.8/KW. 13th June, 1935. Messrs. Park Ward & Co.Ltd., 473, High Road, Willesden, London, N.W.10. Dear Sirs, Chassis No. B-10-DG. H. Thompson, Esq. With reference to your letter… | ||
| scan0126 | Letter from coachbuilders Park Ward & Co. Ltd concerning the withdrawal of a charge for an exterior driving mirror. | ||
| View original record | PARK WARD & CO LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS DIRECTORS: A.T. ROBERTS W.M. PARK C.W. WARD W.C.THORNE J.A.FALCONER C.A. C.FALCONER W.S.PAGE (SHOWROOMS - 40 CONDUIT… | ||
| scan0127 | Credit note from coachbuilders Park Ward & Co Ltd for a cancelled invoice concerning a Saloon on a Bentley Chassis. | ||
| View original record | CREDIT NOTE. INVOICE No. PARK WARD & CO LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS (SHOWROOMS - 40 CONDUIT STREET) 473 HIGH ROAD WILLESDEN LONDON N.W.10 DIRECTORS A.T.ROBERTS… | ||
| scan0128 | Credit note from coachbuilders Park Ward & Co Ltd for the cancellation of an invoice regarding a Saloon on a 3 1/2-Litre Bentley Chassis. | ||
| View original record | CREDIT NOTE. INVOICE No. PARK WARD & CO LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS (SHOWROOMS - 40 CONDUIT STREET) 473 HIGH ROAD WILLESDEN LONDON N.W.10 DIRECTORS A.T.ROBERTS… | ||
| scan0129 | Letter to Park Ward & Co. regarding a misunderstanding about the fitting of an interior and exterior driving mirror on a car. | ||
| View original record | copy Hs/Rm at W. to note please. Hn25/MD. 14th June, 1935. Messrs. Park Ward & Co., Ltd., 473, High Road, Willesden, N.W.10. Dear Sirs, B10-DG - Mr. H. Thompson. With reference to our telephone… | ||
| scan0130 | Letter from coachbuilders Park Ward & Co. regarding the fitting of exterior and interior mirrors on a customer's car. | ||
| View original record | X261d PARK WARD & CO LTD COACHBUILDERS OFFICIALLY APPOINTED RETAILERS OF ROLLS ROYCE CARS DIRECTORS: A.T.ROBERTS W.M.PARK C.W.WARD W.C.THORNE J.A.FALCONER C.A C.FALCONER W.S.PAGE (SHOWROOMS - 40… | ||
| scan0131 | Agreement to fit a 10' Borg & Beck clutch to chassis B-10-DG. | ||
| View original record | To RHC. x261d Hs/Rm.15/KW.5.11.35. Chassis B-10-DG. H. Thompson Esq. It has been agreed that we can fit a 10" Borg & Beck clutch to B-10-DG, my father-in-law's car. He has worn out two standard… | ||
| scan0132 | List of customer complaints about their car and proposed modifications. | ||
| View original record | X261d To Hd. from Hs/Rm: Hs/Rm.17/KW.5.11.35. Chassis B-10-DG. H. Thompson, Esq. This car will be in the Works first thing to-morrow. The owner has worn his second clutch out and has only covered… | ||
| scan0133 | Recurring clutch failures on Bentley vehicles, the cost of repairs, and a potential replacement part. | ||
| View original record | W/S - C. c. to Hd. X261d Hs/Rm.35/KW.25.11.35. Clutch Failures on Bentleys. We see from the Quarterly Complaint list that a considerable amount of trouble is being experienced with Bentley clutches.… | ||
| scan0134 | List of minor repairs required for Mr. Thompson's chassis, including fitting new tyres and fixing a water-logging issue. | ||
| View original record | x261d Hd. From Hs/Rm. Hs/Rm.1/MA.28.11.35. B.10-GD. - Mr.Thompson. There are several minor points which require attention on this chassis when the rattles have been removed. (1) Will you please fit… | ||
| scan0135 | Typed list of vehicle faults including issues with steering, brakes, engine oil leaks, and transmission. | ||
| View original record | x261d B-10-DG. Steering column controls rattle badly. Brakes ineffective. Bad booms on the over-run. Strong smell of oil in the car, probably largely due to copious oil leaks from the engine. Tappets… | ||
| scan0136 | List of owner complaints and repair instructions for a specific vehicle. | ||
| View original record | To Hd. from Rm. X761d Hs/Rm.15/KW.12.10.36. B-10-DG. Mr. Thompson. The owner makes the following complaints in connection with this car :- (1) Steering column control rattles badly. (2) Strong smell… | ||
| scan0137 | Short typed message to a customer regarding car readiness. | ||
| View original record | X 19.10.36 THOMPSON, MIDDLETON 2, NORFOLK. YOUR CAR WILL BE READY AFTER LUNCH TOMORROW ROBOTHAM. | ||
| scan0138 | Letter to a customer regarding decarbonizing and body rattles on their car. | ||
| View original record | 261 d. Rm2/GR. 3rd November. 1936. H. Thompson, Esq., Middleton Hall, KINGS LYNN, NORFOLK. Dear Mr. Thompson, I meant to write you before about your car. While it was at the Factory we took the… | ||
| scan0139 | Vehicle inspection for hesitation issues and a potential future sale. | ||
| View original record | MEMORANDUM NO. B.1599. VL.2/WD.25.1.37. 1. H. 2. C. Copies to:- EWT. c. to Hm. c. to E. H. Thompson, Esq., Middleton Hall, King's Lynn, Norfolk. 261 B-10-DO Visited 19.1.37. Body: Park Ward Saloon.… | ||
| scan0140 | Customer visit and the condition of their vehicle, chassis B-10-PG, including faults with steering and brakes. | ||
| View original record | 261d. (Handwritten) W Rm l.H. E.C. MEMORANDUM NO. B.3235 Vl.6/RH.1.3.39 Copies to:- Henry Thompson Esq., Hd. Middleton Hall, D/BP. KINGS LYNN, K. Norfolk. Rm. Chassis B-10-PG Comp. del.14.3.35… | ||
| scan0141 | Arrangements for a customer's car and a potential upgrade. | ||
| View original record | 26/d. H. from Rm. c. C. c. Vl. Rm16/R.9.3.39. MEMORANDUM NO. B.3235. With reference to Vl.6/RH.1.3.39., I have written to Mr. Thompson asking him to let us have his car at the Works. I hope that he… | ||
| scan0142 | Letter to a customer recommending a vehicle inspection at the Works after 42,000 miles. | ||
| View original record | 261 d. Rml7/R. 9th March, 1939. H. Thompson, Esq., Middleton Hall, KINGS LYNN, Norfolk. Dear Mr. Thompson, I understand from our Inspector that your car has now done 42,000 miles, and to ensure that… | ||
| scan0143 | Letter to a customer advising against changing his car as the 4 1/4 litre model has no more body room. | ||
| View original record | 26155 Rm.3/MH. 29th. September, 1939. H. Thompson, Esq., Middleton Hall, Kings Lynn, NORFOLK. Dear Mr. Thompson, Thank you for your letter and enclosure from Bentley Motors Ltd. I would not recommend… | ||
| scan0144 | Letter to a customer regarding a 4.5 litre Bentley with a Thrupp and Maberly body for sale. | ||
| View original record | 261(d) Rm.9/ML. 17.12.40. J.Thompson,Esq., Dawsmere, HOLBEACH, Lincolnshire. Handwritten note: Letter customer's cars I think Dear Jack, Further to my letter of 14.12.40. I have now heard of a very… | ||
| scan0145 | Letter to a customer regarding the completion of an overhaul on their Bentley, including a change of registration number. | ||
| View original record | Customers cars 261d Rm.10/ML. 26.3.41. Flight Lieut: J.Thompson, Officer's Mess, Cranwell Aerodrome, LINCS. Dear Jack, Your Bentley is now on the road. I think the boys made a good job of it. Having… | ||
| scan0146 | Letter to Flight Lieut. J.H. Thompson regarding his car, petrol book, and license. | ||
| View original record | 261d 8th April, 1941. Rm.3/ET. Flight Lieut. J.H. Thompson, Officers' Mess, CRANWELL, Lincolnshire. Dear Jack, I am sending you the petrol book and the old licence of your car. Will you please take… | ||
| scan0147 | Request for a total cost estimate for repairs carried out on chassis B.214.GA. | ||
| View original record | Sec.C/Mb. from Rm/Wym. c. to Rm. 261 (d) Rm/Wym.5/SW.18.4.41. re:- Chassis B.214.GA. The above chassis has had a number of repairs carried out to it by Clan Foundry personnel and at Hythe Road, and we… | ||
| scan0148 | Cost estimate for vehicle repairs, detailing labor times and material costs for various parts. | ||
| View original record | -cont'd- - 2 - Rm/Wym.5/SW.18.4.41. Item 2. Estimated cost by N. Charge for dismantling engine from frame and re-fitting same after repairs carried out by N. as per Item 1. £7. 15. 3d. Charge for top… | ||
| scan0149 | List of parts with quantities, part numbers, and material costs booked out from stock. | ||
| View original record | -cont'd- - 3 - Rm/Wym.5/SW.18.4.41. Item 3 (cont). 48 - GB.711 Rivets 8d. 36 - GB.710 " 6d. 4 - GB.2717 Brake Liners 1. 14. 0d. 4 - GB.2719 " " 16. 0d. 2 - GB.2718 " " 7.10d. 1 - FB.2534 Headlamp… | ||
| scan0150 | Letter discussing damage to premises and cars from a bombing raid, and arrangements for various customer vehicles. | ||
| View original record | [Handwritten top left] Rm/MC Ask Rollason when he worked S/W Rm...from like the car? [Handwritten signature] Rm [Handwritten diagonally] Customers car [Handwritten, blue ink] 261d Re Wraith for your… | ||
| scan0151 | Letter sending an instruction book for a 4¼ litre Bentley car and advising on oil type. | ||
| View original record | 261(d) Rm.S/M. 24.4.41. J.Thompson,Esq., Officer's Mess, Cranwell Aerodrome. LINCOLNSHIRE. Customers cars Dear Jack, I am sending you herewith an Instruction Book for your 4¼ litre Bentley car. This… | ||
| scan0152 | Costs of repairs carried out on Chassis B.214-GA. | ||
| View original record | To Rm/Wym. from G/Rb. G/Rb.25/A/B.12.5.41. Re: Chassis B.214-GA. Rm/Wym.5/SW.18.4.41. Will you kindly note that the charge to customer for the repairs to which you refer will be as follows :- 1. Work… | ||
| scan0153 | Itemised invoice detailing charges for work carried out on Mr. J.H. Thompson's car, chassis B214.GA. | ||
| View original record | Mr. J.H. Thompson's Car R-R's charges. Chassis B214.GA. Labour charge for dismantling engine from frame, and re-erecting same £ 7 15 3 Cost of material from Hythe Road. £ 9 11 10 " " " " Repair Dept.… | ||
| scan0154 | Letter to a customer discussing the challenges of acquiring specific Bentley and Rolls-Royce models due to chassis limitations and wartime availability. | ||
| View original record | 261D FILE Rm.1/SW. 24th May, 1941. Mr. Thompson, Middleton Hall, Kings Lynn, NORFOLK. Dear Mr. Thompson, You have given me a problem which I cannot solve in connection with the Bentley car that you… | ||
| scan0155 | Letter discussing car availability and suggesting alternatives during wartime. | ||
| View original record | -cont'd- - 2 - Rm.1/SW.24.5.41. I appreciate your objection with regard to the Rolls-Royce radiator, however, many of these cars are being run by the military people, and when camouflaged with some… | ||
| scan0156 | Letter regarding a financial settlement for a Bentley car repair and overhaul. | ||
| View original record | Rm.18/SW. FILE 261d 19th June, 1941. J.H. Thompson, Esq., "Dorsmere", Holbeach, LINCS. Dear Jack, I have now got Breeden's, the man from whom you bought your Bentley, agreement to the figure of… | ||
| scan0157 | Letter concerning a Bentley Motors account, a cheque payment, and an inquiry about a remaining balance. | ||
| View original record | 341 TELEGRAMS: THOMPSON. 3219 LONG SUTTON TELEPHONES { ESTATE OFFICE: 244 GEDNEY DROVE END J. H. THOMPSON Dawsmere, Holbeach, Lincs. 11th July 1941. M. W.A. Robotham Esq. c/o Rolls-Royce Ltd. Derby… | ||
| scan0158 | Letter to J.H. Thompson regarding an outstanding payment for car B.214.GA. | ||
| View original record | 261. 15th July, 1941. Rn.5/ST. J.H. THOMPSON Esq., Dawsmere, HOLBEACH, Lincs. Attention of Mr. Thompson's Secretary. Dear Sir, Thank you for your letter of 11th July. The total amount which has to be… | ||
| scan0159 | Letter to a customer correcting the total cost of a car with repairs and stating the outstanding balance. | ||
| View original record | 261 21st July, 1941. Rm.13/ET. J.H. THOMPSON, Esq., Dawsmere, HOLBEACH, Lincs. For the attention of Mr. Thompson's Secretary. Dear Sir, Further to my letter of 15th July, I made a mistake in saying… | ||
| scan0160 | The total cost of a car. | ||
| View original record | Total Cost of Car Paid to Mr Breedon £1017-13-0 Paid to Rolls Royce 50-19-4 Owed to Rolls Royce 32-7-0 £1100-19-4 | ||
| scan0161 | Account statement for car 214 G.A. detailing the sale agreement, repair costs, and final amounts due. | ||
| View original record | Car 214 G.A Account with Mr Breedon Agreed price for car with Breedon £1050 less the amount Mr Thompson had to pay Rolls Royce for agreed items of repair! Cost of agreed items of repair mentioned… | ||
| scan0162 | Letter enclosing an account for coachwork repairs and requesting direct settlement. | ||
| View original record | 261 d 1st August, 1941. Rm.2/ET. J.H. THOMPSON, Esq., Dawsmere, H O L B E A C H, Lincs. For the attention of Mr. Thompson's Secretary. Dear Sir, Enclosed please find an account for £5.19.0, for… | ||
| scan0163 | Letter to a client regarding chassis delivery difficulties and advising them to place an order. | ||
| View original record | x7961 Exptl. Dept. Hs/Rn.8/KW. 18th October, 1934. Leslie Hawkins, Esq., Cheslyn House, Cheslyn Hay, Staffordshire. Dear Leslie, Chassis delivery had become so difficult by the time I left the Show on… | ||
| scan0164 | Letter to a client regarding drawings and design comments for a Bentley Saloon body. | ||
| View original record | x7961 Exptl. Dept. Hs/Rm.7/KW. 20th December, 1934. L. Hawkins, Esq., Cheslyn House, Cheslyn Hay, Stafford. Dear Leslie, We are returning to you your drawings of the Bentley Saloon. At the same time… | ||
| scan0165 | Outlining five design feedback points for the Bentley Saloon, Mayfair Carriage Design 793. | ||
| View original record | 19.12.34. To Rm. from Ev. Re Bentley Saloon. Mayfair Carriage Design 793. (1) The head at the waistline is 4" longer than standard, and the rear door is 2" wider, the front being as standard. The… | ||
| scan0166 | Review of the Mayfair Carriage Design 793 for a Bentley Saloon. | ||
| View original record | Rm from Ev. Re Bentley Saloon. Mayfair Carriage Design 793. 1) The head at the waistline is 4" longer than Standard, + the rear door is 2" wide, the front being as standard. The quarter is therefore… | ||
| scan0167 | Confirmation of an arrangement to purchase a second-hand Saloon body for thirty pounds. | ||
| View original record | W: Hn18/I 18th December, 1934. L. Hawkins Esq., Cheslyn House, CHESLYN HAY, STAFFORD. Dear Sir:- We beg to confirm the arrangement you have reached with our Works at Derby to purchase for Thirty… | ||
| scan0168 | Letter from India Tyre & Rubber Co. Ltd. regarding mounting an experimental body on a Bentley chassis for Mr. Leslie Hawkins. | ||
| View original record | COPY. India Tyre & Rubber Co.Ltd., Mileage Dept. (Area "B"), 80, Clapham Road, London, S.W.9. 20th December, 1934. Tel: Reliance 2662. R/WBT. W.A. Robotham Esq., Experimental Dept., Messrs.… | ||
| scan0169 | Letter from Jack Barclay to W.A. Rowbotham regarding a proposed deal with Mr. Hawkins. | ||
| View original record | x7961 Jack Barclay LIMITED MANAGING DIRECTOR JACK BARCLAY DIRECTORS A S BARCLAY I H BARCLAY HEAD OFFICE GEORGE STREET HANOVER SQ. OPPOSITE ST. GEORGE'S CHURCH LONDON W.1 OFFICIALLY APPOINTED ROLLS… | ||
| scan0170 | Offer to purchase a used 3.5-litre Bentley with Park Ward coachwork and provide a credit note towards a new car. | ||
| View original record | f.u. g.o. Copy to Mr. W.A. Rowbotham JDB/PWR. 23rd July, 1934. C.L. Hawkins Esq., Cheslyn House, Cheslyn Hay, Staffs. Dear Sir, Our mutual friend, W.A. Rowbotham, has mentioned to me that you have one… | ||
| scan0171 | Letter to Leslie Hawkins regarding a cost comparison for mounting a car body at Park Wards. | ||
| View original record | 47961 Exptl. Dept. Hs/Rm.18/KW. 27th December, 1934. Leslie Hawkins, Esq., Cheslyn House, Cheslyn Hay, Stafford. Dear Leslie, Herewith a copy of a letter I have received from the Earl of Rothes. I… | ||
| scan0172 | Letter to Mr. C.L. Hawkins regarding an order from Ollington Bros. for a standard Saloon, car B-12-DG, and clarifying the bodywork. | ||
| View original record | Hn.10/WH. 4.1.35. S/W. Rm. Mr. C.L. Hawkins; Cheslyn Hay. We have an order from Ollington Bros. of 74, Gt. Portland Street, for a standard Saloon and have allocated car B-12-DG. Yesterday, they… | ||
| scan0173 | Mr. C.L. Hawkins' order for two Bentley chassis. | ||
| View original record | W/S - Hn. from Hs/Rm. 4961 Hs/Rm.4/KW.5.1.35. Mr. C.L. Hawkins - Cheslyn Hay. Replying to Hn.10/WH.4.1.35. Mr. Hawkins has two Bentley chassis on order. His first chassis is B-12-DG, on which he is… | ||
| scan0174 | To Mr. Hawkins confirming receipt of instructions for the upholstery and exterior finish for chassis B-12-DG. | ||
| View original record | x7961 Rm Dictated 9.1.35. S/W. Rm. Hn.3/WH. 10.1.35. B-12-DG- Mr. Hawkins. Please note we have now received through Ollington Bros. Mr. Hawkins' instructions concerning the upholstery and exterior… | ||
| scan0175 | Confirming the weight of an experimental body sold to Mr. Leslie Hawkins for chassis B-106-DG. | ||
| View original record | To By. c. to D/BP. 27961 Hs/Rm.12/KW. 6.2.35. Referring to D/BP/HF.1/OG.5.2.35. The weight of the experimental body which has been sold to Mr. Leslie Hawkins to be fitted to B-106-DG. is 8 cwts.… | ||
| scan0176 | Letter to a customer regarding a chassis on test and the sale of a car, model B-12-DG. | ||
| View original record | x7961 Exptl. Dept. Hs/Rm.16/KW. 6th February, 1935. Leslie Hawkins Esq., Cheslyn House, Cheslyn Hay, Stafford. Dear Leslie, Your chassis is on test now, and they have promised to do what they can to… | ||
| scan0177 | Customer Mr. Hawkins' complaints regarding his new Bentley, specifically about suspension, heavy steering, exhaust noise, and flooding carburetters. | ||
| View original record | To Hd. from Hs/Rm. +W61 Hs/Rm.6/KW.16.5.35. L. Hawkins - B-106-DG. This owner complains that his present car is not as nice as his first Bentley, which was one of the first series. I have tried to… | ||
| scan0178 | Letter concerning the fitting of a Philco wireless set and aerial into a car for experimental purposes. | ||
| View original record | X261 Tel: Cheslyn Hay 13. Exptl: Dept: Hs/Rm.5/KW. 12th July, 1935. Leslie Hawkins, Esq., Cheslyn House, Cheslyn Hay, Stafford. Dear Leslie, With reference to fitting a Wireless set to your car, which… | ||
| scan0179 | Typed letter discussing a customer complaint and car repair issues. | ||
| View original record | X261 Exptl. Dept. Hs/Rm.1/KW. 9th October, 1935. Leslie Hawkins, Esq., Cheslyn House, Cheslyn Hay, Staffs. Dear Leslie, I have been following up the complaint of Mr. Ben. Clarke, Aldridge, Staffs.,… | ||
| scan0180 | Confirming the chassis number B.64.GA for a 4 1/4-litre Bentley ordered for Leslie Hawkins, Esq. | ||
| View original record | To Rm. Bly9/R10.2.36. Re:- Leslie Hawkins, Esq., Regarding your request to know the chassis number of the above's 4 1/4-litre Bentley, the chassis reserved for him is B.64.GA. I understand the order… | ||
| scan0181 | Letter to L. Hawkins confirming the allocation of Chassis Number B-64-GA. | ||
| View original record | x261 Exptl. Dept. Hs/Rm.S/KW. 21st February, 1936. L. Hawkins, Esq., Cheslyn House, Cheslyn Hay, Staffordshire. Dear Leslie, I have just returned to the Works again and I hear from Bleaney that he has… | ||
| scan0182 | Customer's request to change their car body from wood and iron to all-steel. | ||
| View original record | S/W C. to Rm. Cx5/KW11.3.36. You have a car on order for Leslie Hawkins, to which you have allotted a standard wood and iron body . Mr.Hawkins has unfortunately been notified by Rm of the existence of… | ||
| scan0183 | Short typed note of thanks regarding assisting Mr. Leslie Hawkins. | ||
| View original record | W/S - Cx. x261 Hs/Rm.16/KW.12.3.36. Many thanks for fixing Mr. Leslie Hawkins up. Hs/Rm. | ||
| scan0184 | Letter to L. Hawkins regarding an all-steel body for a car and an invitation to a squash match. | ||
| View original record | Exptl. Dept. Hs/Rm.17/KW. 12th March, 1936. L. Hawkins, Esq., Cheslyn House, Cheslyn Hay, Staffs. Dear Leslie, I was very glad to hear from Major Cox to-day that he had fixed you up with an all-steel… | ||
| scan0185 | Letter to The Earl of Rothes regarding the confidential and urgent matter of a steel car body for Leslie Hawkins. | ||
| View original record | x261 Exptl. Dept. Hs/Rm.6/KW. 16th March, 1936. The Earl of Rothes, The India Tyre & Rubber Co.Ltd., Mileage Dept. (Area 'B'), 80, Clapham Rd., LONDON, S.W.9. Dear Rothes, Leslie Hawkins is having a… | ||
| scan0186 | Letter to Leslie Hawkins regarding the availability of two 4¼-litre Bentley cars. | ||
| View original record | X261 E Leslie Hawkins Esq. Bly7/R13.7.36. To Hs/Rm. Re:- Hs/Rm6/KW.10.7.36. With reference to the above, and confirming my conversation with you over the telephone, there is a 4¼-litre Bentley… | ||
| scan0187 | Work recommendations for Mr. Leslie Hawkins' car, detailing actions for the suspension, brakes, and bumper bar. | ||
| View original record | X261 E To Hd. Hs/AFM.3/KW.26.8.36. Mr. Leslie Hawkins' Car. This car has come in with three complaints: hard riding, brake squeaks and bumper bar rattles. We recommend that the following work be… | ||
| scan0188 | Letter from the Experimental Dept. discussing prices for second-hand 4¼-litre Bentley cars. | ||
| View original record | 261. (Experimental Dept.) Rm17/R. 26th November, 1936. Leslie Hawkins, Esq., Cheslyn House, Cheslyn Hay STAFFS: Dear Leslie, I have made enquiries from our Sales Office with regard to a second-hand… | ||
| scan0189 | Availability and pricing of used 4¼-litre Bentley cars for sale. | ||
| View original record | S/W. To Rm from Bly. Blyl/R26.11.36. Re:- Rm15/R25.11.36. per Bag We have not a used 4¼-litre Bentley for sale ourselves; as a matter of fact we have not had the chance of getting hold of one. On… | ||
| scan0190 | Letter to Leslie Hawkins from the Experimental Department regarding his car's steering and two 3.5-litre Bentleys. | ||
| View original record | 26le (Experimental Dept.) Rm8/R. 12th December, 1936. Leslie Hawkins, Esq., Cheslyn House, Cheslyn Hay, STAFFS: Dear Leslie, I hope your car is all right. If you are still not satisfied with the… | ||
| scan0191 | Letter to a customer from the Experimental Department regarding modifications to their car's brakes. | ||
| View original record | 261a (Experimental Dept.) Rm/AFM4/R. 23rd February, 1937. L. Hawkins, Esq., Cheslyn House, Cheslyn Hay, Staffs: Dear Sir, In Mr. Robotham's absence the Writer tried your car - B.64.GA - for brake… | ||
| scan0192 | The relining of brakes and fitting of new drums for Mr. Hawkins' car. | ||
| View original record | To Hd. from Rm/AFM. c. HPS. 261 Rm/AFM.7/MH.28.9.37. MR. HAWKINS CAR - B-6-4. G.A. Will you please reline all the brakes with Ferodo BZ and fit new front drums GB.2663 to the present end plates. Will… | ||
| scan0193 | Returning car 6BIV to Park Wards for repairs to bodywork and handbrake, and a meeting at Lucas regarding headlamps. | ||
| View original record | To Rm from Rm/IMW. 261E London 28.12.37. I have arranged to take 6BIV back to Park Wards when they re-open tomorrow morning, for them to attend to various creaks and rattles in the new body. The coach… | ||
| scan0194 | Personal letter from a ski holiday on Le Grand Hotel Diablerets letterhead. | ||
| View original record | LE GRAND HOTEL DIABLERETS S. AIGLE (SUISSE) Ligne du Simplon Altitude 1200 m. ÉTÉ — HIVER R. E. Waldner Télégr.: GRAND Téléphone 3 P Saturday, Jan 8/36. Dear Roy, We have had excellent weather & very… | ||
| scan0195 | Arrangements for collecting a car from Park Ward. | ||
| View original record | Many thanks for sending my Car to Park Ward if you have anyone wanting a ride back to Derby will you have it collected as it would be much easier to collect from Derby. Please don't trouble if not… | ||
| scan0196 | Message to a customer confirming when their car is expected to be ready. | ||
| View original record | 261e 17.1.38. HAWKINS CHESLYN HOUSE CHESLYN HAY STAFFS: YOUR CAR EXPECTED TO BE READY WEDNESDAY NIGHT. ROBOTHAM. | ||
| scan0197 | Index page logging correspondence for Leslie Hawkins. | ||
| View original record | 261. LESLIE HAWKINS' CORRESPONDENCE. Date. Letter from Mr. Hawkins. 22.12.1937 " " Park Wards. 29.12.1937 " " " " 30.12.1937 Letter to Mr.Hawkins from Rm. Rm.8/R. 30.12.1937 " " Park Wards " " Rm.7/R.… | ||
| scan0198 | Enclosing correspondence about work done on Mr. Hawkins' car in Switzerland. | ||
| View original record | 261e. W/S. C. from Rm. Rm3/R.5.4.38. L. Hawkins - B.64-GA. I am enclosing correspondence we have had in connection with the work done on Mr. Hawkins' car while he was in Switzerland, as I think that… | ||
| scan0199 | Complicated correspondence regarding payment for clutch, servo, springs and shock absorber repairs. | ||
| View original record | S/W Rm. 261 C11/C6.4.38 Re B-64-GAL C.L.Hawkins,Esq. Rm3/R5.4.38 Rm. This matter seems to have got into a 3-cornered complicated correspondence and I will try and straighten it out. We wrote to… | ||
| scan0200 | Short letter to a customer regarding the satisfactory condition of their car. | ||
| View original record | 261.ss Rm2/R. 12th November, 1938. L. Hawkins, Esq., Cheslyn House, Cheslyn Hay, STAFFS: Dear Leslie, I hope you will find your car is satisfactory now. Personally, I think, considering it has done… | ||
| scan0201 | Cover letter to L. Hawkins enclosing information on obtaining economical running. | ||
| View original record | 261 ss Rm.2/MH. 29th. September, 1939. L. Hawkins, Esq., Cheslyn House, Cheslyn Hay, STAFFS. Dear Leslie, Herewith some information re obtaining economical running which may be of interest to you.… | ||
| scan0202 | Letter responding to a query on the value of a car, with a view on post-war prices. | ||
| View original record | customers cars 261e Rm.1/RH. 27.11.40. Leslie Hawkins Esq., Cheslyn House, Cheslyn Hay, Staffs. Dear Leslie, With reference to your query as to the present value of your car. I attach herewith a price… | ||
| scan0203 | Arranging a customer visit to the Crewe factory to view machine tool equipment. | ||
| View original record | 251(e) Mr. Morris (Crewe) from Rm. Rm2/ET.12.1.41. One of our best customers, Mr. Leslie Hawkins, has now turned his factory over to munitions, and has got the Ministry's permission to visit your… | ||