Rolls-Royce Archives
| Identifier | Entry | ||
| scan0001 | From the Enthusiasts' Club regarding historical research into a Phantom III chassis. | ||
| View original record | ROLLS-ROYCE ENTHUSIASTS' CLUB R R E C MEMO To From 'Bunny' 3-DL-94 Sept 1989. Mr Tim McCann is assembling the history of Stean-their Owners and includes Bilbrough & Co Ltd. Amongst correspondence he… | ||
| scan0002 | Compliments slip from an insurance association with handwritten notes regarding a specific vehicle chassis. | ||
| View original record | Printed Text: THE LONDON STEAM-SHIP OWNERS' MUTUAL INSURANCE ASSOCIATION LIMITED. All correspondence should be addressed to the Managers A. Bilbrough & Co Ltd. Registered office: 6th Floor 52… | ||
| scan0003 | Letter to Alan discussing garage space and car measurements, seeking advice on modifications. | ||
| View original record | 304 D. 8th July 1938. Dear Alan, After you had given me so much of your valuable time on Wednesday, needless to say, I at once got busy and have been so ever since. The result is after taking very… | ||
| scan0004 | Page two of a typed letter to Alan S. Chambers Esq. discussing a mutual acquaintance. | ||
| View original record | - 2 - 8th July 1938. a practical point of view it will probably be his last and that is why he was tempted to waste your time (to the extent of forgetting the drink that one E.H.Watts had offered, and… | ||
| scan0005 | Letter from a prospective customer comparing their current Packard with a new car regarding its length, turning circle, and speed. | ||
| View original record | 309 304 / 314 D. 12th July 1938. Dear Alan, Many thanks for your nice breezy letter, and for all the trouble you have taken. There is one point you emphasized the other day, and again in your letter… | ||
| scan0006 | Letter discussing car maintenance, investment potential, and a commission arrangement involving coachbuilder Freestone & Webb. | ||
| View original record | 310 - 2 - which is second to none and would save one a certain amount of money in overhaul and repairs. - Also, as you said, so many thing are sealed and not to be touched, and it would seem that… | ||
| scan0007 | Letter discussing the negotiation of commission and pricing for a chassis and body, mentioning Freestone & Webb. | ||
| View original record | 311 - 3 - 12th July 1938. in which order or rotation. As you say, it is no good flinging money away, and again if I went to Withers he would certainly be entitled to some commission. If, however, I… | ||
| scan0008 | Private letter to 'Alan' outlining a strategy for dealing with a business associate named Withers regarding a transaction. | ||
| View original record | [Handwritten at top] Private 309/316 [Handwritten at top right] 314 [Handwritten in left margin] How is your telephone?! D. 14th July 1938. Dear Alan, Many thanks for your letter. I got a letter from… | ||
| scan0009 | Letter discussing support for the 'Phantom', assuring prompt assistance from R.R.Co. and emphasizing the confidential nature of the matter. | ||
| View original record | - 2 - 14th July 1938. You may anticipate having a tremendous amount of trouble over this, but I shall save you as much as I can and directly you get tired of me, and my works, kindly have the decency… | ||
| scan0010 | Letter to Alan discussing car body styles, comparing an 'all weather' or 'drop head coupe' with a 'Sedancar' design. | ||
| View original record | 339 Since writing the underneath part of the letter I have been talking to a friend of yours not mentioned in this letter, who is very much like myself a man married - no children. - He drives and his… | ||
| scan0011 | Letter discussing the timing of a chassis purchase and seeking advice on the choice of car body, specifically between a Sedancar and an open car. | ||
| View original record | - 2 - would be tremendous, and we should not be able to overcome it even by adjusting the four front windscreens, which we prefer. Luckily, there is no hurry. As you probably know the Chassis is… | ||
| scan0012 | Letter to Alan discussing car models, modifications, and the difficulty with hood springs. | ||
| View original record | -34A 339/367 D. 16th August 1938. Dear Alan, Very many thanks for your letter. We have turned down the Sedancar and all its works. - Certainly, I want some more years self-driving in the fresh air and… | ||
| scan0013 | Letter discussing a chassis purchase, personal relationships, and a decision on a tender. | ||
| View original record | - 2 - 345 16th August 1938. older and weaker, and would want something which would be more easy to raise. I told the "Babe" what you said about hood and springs, and he certainly agrees with you that… | ||
| scan0014 | Typed letter page concluding a discussion and wishing the recipient a good holiday. | ||
| View original record | - 3 - 16th August 1938. a low-down game to use them for somebody else, though I suppose this would not be considered so in the Motor Trade. I do hope you are having a very good holiday, and thoroughly… | ||
| scan0015 | Letter to coachbuilders Freestone & Webb Ltd. seeking written confirmation of four specific guarantees for a new car body. | ||
| View original record | D. For the attention of Mr. Simmonds. 22nd August 1938. Messrs. Freestone & Webb Ltd., Unity Works, Brentfield Road, Willesden N.W.10. Dear Sirs, Referring to our conversation on the telephone at the… | ||
| scan0016 | Letter to Alan S. Chambers regarding three enclosed patterns and a request for approval. | ||
| View original record | 344/374 36 D. 6th October 1938 Dear Alan, I have had the pleasure of seeing Withers and he produced the three patterns enclosed. They are all the same quality ( which is presumably the best). He… | ||
| scan0017 | Letter to Mr. Marvin requesting an easy-to-remember registration number for a new car. | ||
| View original record | 368 244/Kenton Cheshunt D. Posted on 8th Oct 7th October 1938. Dear Mr. Marvin, I have had the pleasure of writing to you every year for the last eighteen years, and sending you slips of paper for car… | ||
| scan0018 | Letter to coachbuilder Freestone & Webb discussing the design and materials for a car hood. | ||
| View original record | D. 355 371 10th October 1938 Messrs. Freestone & Webb Ltd., Unity Works, Brentford Road, Willesden. N.W.10. Dear Sirs, I am in receipt of your favour enclosing the drawing which gives me the… | ||
| scan0019 | Letter discussing the weight and cost of a car hood, pattern issues, and work progress updates related to the Motor Show. | ||
| View original record | 372 10th October 1938 compared with leather will be about thirty to forty pounds lighter. ( As you know I am influenced by the question of weight, but it will be rather pleasant knowing that the hood… | ||
| scan0020 | Cover letter enclosing a request for a car's speedometer to be set to zero upon delivery. | ||
| View original record | 373 D. Dear Withers, I enclose a letter which I shall be glad if you will give to Commander Henderson. Yours sincerely, Withers Esq., 12th Oct. 1938 12th October 1938 Dear Commander Henderson, I want… | ||
| scan0021 | Private letter concerning the quality of hood patterns and doping from coachbuilder Freestone & Webb's. | ||
| View original record | 374 PRIVATE. D. 11th October 1938. Dear Alan, Many thanks for your letter. I have spent the whole morning at Freestone & Webb's with Withers and his man Woodall. The patterns of hood were produced and… | ||
| scan0022 | Letter discussing the progress on a car body, delivery dates, and samples for hood coverings. | ||
| View original record | 375 - 2 - 11th October 1938. pattern of more or less the same description which he could recommend. He is going to send me further patterns. (Motor trade ?! ) The body is getting on very nicely and… | ||
| scan0023 | Letter to the Kent County Council Licences Department regarding the registration and number plates for a new car. | ||
| View original record | Personal 376 Your Ref. T.14/786. D. 12th October 1938 Alfred Hobson Esq., Kent County Council, Licences Department, Sessions House, Maidstone. Sir, Many thanks for your letter and enclosure. I much… | ||
| scan0024 | Letter regarding payment of an account and a separate note declining a dinner invitation. | ||
| View original record | 377 B66 D. 13th October 1938 Messrs. J. Lester & Son, High Street, Chislehurst. Dear Sirs, I am much obliged for your account and have much pleasure in sending you a cheque for the full amount, as I… | ||
| scan0025 | Containing two superimposed letters, one concerning a tax error and the other a request for a registration number. | ||
| View original record | [Handwritten annotation top centre]: 23516 / 319 [Stamped top right]: 378 D.D. Your Ref. T. 14/329. 14th October 1938. Alfred Hobson, Esq.,B.A. and Miss Maud Elsie Ninnes. Licences Department,… | ||
| scan0026 | Letter granting conditional permission to photograph a car for 'Autocar' magazine. | ||
| View original record | 380 D. 373/383 14th October 1938. Dear Captain Withers, With regard to the question you asked me the other day as to the "Autocar" I have no objection to your having the Car photographed and inserted… | ||
| scan0027 | Letter discussing a speedometer matter, with an attached internal covering note. | ||
| View original record | 383 D. Your Ref. Bs5/KH. 141038. O/471 [handwritten] 17th October 1938 Messrs. Rolls-Royce Ltd., 14 - 15 Conduit Street, London. W.1. Dear Sirs, For the attention of Mr. Barnes. Many thanks for your… | ||
| scan0028 | Letter to a customer confirming a request to set the speedometer to zero on their new car will be addressed. | ||
| View original record | 384 COPY OF A LETTER FROM ROLLS-ROYCE LTD., London W.1. BsS/KH. 141038. 14th October 1938. F. L. Bilbrough Esq., Walsingham House, 35 Seething Lane, London. E.C.3. Dear Sir, Re Car No. 3.DL.94. Your… | ||
| scan0029 | Typed letter to Withers reporting on discussions about car specifications held at Earls Court. | ||
| View original record | 385 3/3 / 388 D. 18th October 1938 Dear Withers, This morning I adjourned to Earls Court at an early hour and regret that I did not have the pleasure and honour of seeing you but as I left at about a… | ||
| scan0030 | Page two of a letter concerning instructions from Webb and issues with windscreen leaks on a new car. | ||
| View original record | 386 -2- 18th October 1938. much surprised that I had not had all these things delivered to me before. However, instructions are issued by Webb that these are to be sent down to me at once so I may… | ||
| scan0031 | Correspondence regarding the assignment of vehicle registration number F.K.N.1. | ||
| View original record | 388 385 / 392 D. 19th October 1938 Dear Withers, I have heard from the Kent County Council that they have assigned me the number F.K.N.1. and I am sending them the Application Form, Certificate of… | ||
| scan0032 | Letter to Withers updating him on project progress, including clocks, colours, and dashboard layout, after his absence for a show. | ||
| View original record | Posted 22/10/38 392 388/409 D. 21st October 1938 Dear Withers, Having been away for the last ten days you probably would like to be kept up to date as to what has taken place, - not that there is very… | ||
| scan0033 | Letter from Captain D. Withers discussing car finishing details like seating, screen visibility, and a special hood material. | ||
| View original record | 393 - 2 - 21st October 1938 I think it will be over another fortnight before Webb wants to see Mrs. Bilbrough as he seems to think it is only a question of seating, and line of vision of the screens,… | ||
| scan0034 | Correspondence regarding a cheque, cash balance, and wording for a vehicle body designed by Mr. & Mrs. Bilbrough and built by Freestone & Webb. | ||
| View original record | 409 392 427 D. 2nd November 1938. Dear Withers, It seems to be about time to send you a cheque, which I enclose herewith. Kindly acknowledge receipt. Some time you will be sending me a little note as… | ||
| scan0035 | Letter from a customer inquiring about suitable oil and petrol, and discussing the delivery schedule of a vehicle with coachbuilder Freestone & Webb. | ||
| View original record | D. [Handwritten: 373 / 426 Henderson] [Handwritten Page Number: 419] 18th November 1938 Dear Commander, I am writing you on the subject of oil for the sump, and also petrol. I am in the habit of using… | ||
| scan0036 | Letter to T. E. Bellringer acknowledging receipt of cork washers and literature for chassis 3-DL-94. | ||
| View original record | 471 383 14th December 1938 D. T. E. Bellringer Esq., Messrs. Rolls-Royce Ltd., Claremont Road, Cricklewood, N.W.2. Dear Sir, re 40/50 H.P. Chassis No. 3-DL-94 I beg to own receipt of your favours of… | ||
| scan0037 | Letter to the Licences Department enclosing an application, insurance certificate, and cheque for duty payable. | ||
| View original record | "Winton", Chislehurst. 472 D. Your Ref. T.14/878 [Handwritten] 389 / 473 15th December 1938 Alfred Hobson Esq., Licences Department, Sessions House, Maidstone, Kent. Dear Sir, ROLLS ROYCE F.K.N.I.… | ||
| scan0038 | Technical memo comparing the Phantom III and Phantom II engines, focusing on piston speed, stroke, and gearing. | ||
| View original record | [Handwritten Signature] GRY x361 W/S. Sg. from E. c. Wop. Hs. Hy. E.1/HP.26.10.35. re Phantom 3. - H.Hill. 88MS. Replying to your memo Sg.5/E.25.10.35, this gentleman has very largely answered his own… | ||
| scan0039 | Technical discussion on carburetter design, spark plug configuration, fuel delivery systems, and ignition types. | ||
| View original record | (2) E.1/HP.26.10.35. road is not much good for travelling quickly unless the gearbox is used all the time, certainly in this country. With regard to four carburetters, these have the advantage of… | ||
| scan0040 | Response discussing engine starting, maximum speed, and the performance of the Phantom II compared to a Hispano. | ||
| View original record | (3) E.1/HP.26.10.35. and synchronization difficult. The only argument for its retention is that it is independent of the battery, but as it is not possible to start these large modern engines with… | ||
| scan0041 | Internal memorandum regarding a customer's dissatisfaction with his Bentley and desire to purchase a Phantom III. | ||
| View original record | W/S - C. X 361 Hs/Rm.10/KW.11.7.36. Mr. George Henriques, Park Hill, Park Road, Buxton. This gentleman is a friend of mine and has at present a 20/25 HP. and a Bentley. At the moment he is… | ||
| scan0042 | Confirming car delivery arrangements and discussing the potential loan of a Phantom III to secure a sale. | ||
| View original record | x361 To C. From Hs/Rm. Hs/Rm.7/MJ.10.8.36. Confirming our telephone conversation this afternoon we are sending Mr. Pearson's car to Lillie Hall on Wednesday and have asked the driver to call in at… | ||
| scan0043 | Letter to The Hon. W. Bethel arranging a weekend loan of a Phantom III Limousine and discussing its handling characteristics. | ||
| View original record | Y 361 Expl. Dept. Hs/Rm.8/MJ. 11th. August, 1936. The Hon. W. Bethel, c/o. E.B. Savory & Co., Basildon House, Moorgate, LONDON. E.C.2. Dear Bethel, I have been in communication with our London Office… | ||
| scan0044 | Cover note regarding a letter received from the chauffeur to H.R.H. The Duke of Kent about a petrol pump. | ||
| View original record | Hs/Rm Gry. Swell. x361 LA1/T14.9.36 Attached is a copy of letter I have received from Mr.Field, Chauffeur to H.R.H. The Duke of Kent. I thought this would be of interest to you. With regard to the… | ||
| scan0045 | Letter from the chauffeur to H.R.H. Duke of Kent regarding car maintenance and performance. | ||
| View original record | COPY LETTER FROM - MR.FIELD. (CHAUFFEUR TO H.R.H. DUKE OF KENT) Villa Bunca, Gatief, Dalmatia, Yugoslavia. September 7th.1936 Dear Mr Archer, Many thanks for your letter and parcel containing oil… | ||
| scan0046 | User's report on a vehicle's performance during an extended journey through Europe, mentioning royalty. | ||
| View original record | -2- wonderful. Last year the 3½ litre Bentley did this all in 1st speed, flat out at 18 m.p.h. PIII did it all in at times 2,3, & 4 speed. The journey for the day being over 200 miles in 6½ hrs. car… | ||
| scan0047 | The delivery of an Allweather bodied car to His Grace The Duke of Sutherland, including customer feedback and a road test incident. | ||
| View original record | X361. see also x 306 COPY of report received from Fleck Septemebr 15th 1936.. 3.AZ.76. His Grace The Duke of Sutherland. (Allweather Bodies) I delivered the above car to the owner and his chauffeur at… | ||
| scan0048 | Mr Pass's complaint about clutch judder and rattle on Phantom III chassis 3-AZ-30. | ||
| View original record | Wor (in duplicate) [crossed out] Hs [crossed out] X361 EP12/MH.25.9.36 re MR PASS - PHANTOM III CHASSIS NO.3-AZ-30 ----------------------------------------- Further to our EP4/MH.12.9.36, reporting on… | ||
| scan0049 | Letter from A.H. Pass to E. Platford regarding a clutch 'judder' on a Phantom III. | ||
| View original record | COPY AHP/MS E.Platford, Esq., 24th Septemebr, 1936. EP20/MH. Many thanks for your two letters, and for sending my 'Phantom III' back to London. I have only been able to drive the car a few miles since… | ||
| scan0050 | Chassis modifications for a Phantom III being built for a customer taking the car to Kenya. | ||
| View original record | x361 L.E.S. Please discuss with me. Hs/Rm. BY/Cgh.13/W.16.9.36. "Phantom III" Chassis for Major Delap for Kenya. The Works are building a "Phantom III" chassis to be supplied to the above customer who… | ||
| scan0051 | Petrol pump failures in a Phantom III vehicle, attributed to heat. | ||
| View original record | 36 To Rm. Cricklewood, Nov. 2nd, 1936. Phantom III. Jack Barclays Phantom 3-AZ-28 came in here today, with further trouble with petrol pumps, four have been fitted so far and Sg. has been informed… | ||
| scan0052 | The London Trials of car 3-AZ-38, focusing on noise reduction after fitting rubber springs. | ||
| View original record | 361 S/W. Rm c. to Sg. c. " Hs. c. " E. Cx3/KWI0.12.36. 3-AZ-38 - London Trials. With regard to the insertion of rubber between the axle and the back springs which you fitted last week, I tried this… | ||
| scan0053 | Note from Sg. to Rm. requesting a new pump switch be fitted to car GLG-5. | ||
| View original record | 361 S/W To Rm. from Sg. re GLG-5 Sg6/E11.12.36 Just a note to say that I should like one of the new pump switches fitted when the car is with you. Sg. | ||
| scan0054 | Complaint from Jack Barclay about studs on the Phantom III bonnet causing distortion. | ||
| View original record | 361 W/S. C. from Rm. c. to Hs. Rm2/R.21.12.36. STUDS ON P.III BONNET. We understand from Hs. that Jack Barclay is complaining about the studs on the P.III bonnet causing the bonnet top to distort when… | ||
| scan0055 | Customer's Phantom III complaint of a 'forward drive groan' and a request for a cure. | ||
| View original record | [Handwritten at top] 361 [Handwritten recipient] Rm LESmuts [Handwritten note] Please discuss Rm [Typed text] re. Phantom III. 3-AZ-126 Col.Parkinson The above customer after using his car for 300… | ||
| scan0056 | Customer complaint and the ongoing tests of a more flexible coupling as a solution. | ||
| View original record | 361. Mr.Lwellyn Smith (Exp.Dept) LA8/T23.12.36 3-AZ-126 - Lt.Col.G.W.Parkinson. I attach hereto a copy of a note received this morning from Br. You will see from this that this customer is rather… | ||
| scan0057 | Customer's complaint of 'booming' and the urgent need to fit a vibration damper to the propeller shaft. | ||
| View original record | N/W Mx/LA C O P Y Br2/S21.12.36 re. Chassis 3-AZ-126 - Lt.Col. G.W.Parkinson You will probably recollect that on the 17th inst. you tested the above car at N against the owner's complaint of booming,… | ||
| scan0058 | Verbal complaint from Jack Barclay regarding the studs on a Phantom III bonnet. | ||
| View original record | S/W Rm c. to Hs. --- C15/C31.12.36 Re STUDS ON P.III BONNET. Rm2/R21.12.36 ------- I have been trying to find out where this complaint arose, from Jack Barclay. We do not appear to have anything… | ||
| scan0059 | Response to Jack Barclay's complaint regarding studs on a Phantom III Bonnet. | ||
| View original record | 361. W/S. C. from Rm/Gry. Rm/Gry6/R.1.1.37. re: Studs on P.III Bonnet. C15/C31.12.36. Jack Barclay's complaint was expressed in a letter to Hs. We have replied to him that we have no alternative to… | ||
| scan0060 | Letter to the Earl of Rothes regarding the dispatch of chassis 3.BU.114. | ||
| View original record | (Experimental Dept.) 145 Rmll/R. 12th February, 1937. Earl of Rothes, 39, Elm Park Gardens, LONDON. Dear Lord Rothes, I find that 3.BU.114 was despatched to Hoopers 10 days ago, so that I have not… | ||
| scan0061 | Letter regarding a mistake on a chassis number and well wishes for a trip to America. | ||
| View original record | 561 w/ :13 GRY 39, ELM PARK GARDENS, S. W. 10. TEL: FLAXMAN 5678. Dear Robotham, I have just got yours of Feb: 12th. Park Ward made a mistake over the Chassis number. Apparently Mr Drayton is not… | ||
| scan0062 | Customer's persistent car trouble with over-oiling and wet plugs. | ||
| View original record | Files 361. S/W Hs. C21/C16.2.37 Re 3.AZ.170...H.R.Leonard, Esq. This car has suffered from over-oiling ever since Mr.Leonard has had it. We sent Traynor down on one occasion, but apart from this he… | ||
| scan0063 | Service history report on a Phantom III chassis 3-AZ-170 concerning persistent issues with over-oiling and excessive oil consumption. | ||
| View original record | N/S C from Br. copy to H ---------------- Br2/LS.16.2.37. H FEB 16 1937 RECEIVED re Phantom III Chassis 3-AZ-170. H.R. Leonard Esq. ------------------------ The above owner 'phoned here this morning… | ||
| scan0064 | Customer's complaints about oil consumption and a faulty speedometer, and the arrangement made to resolve these issues. | ||
| View original record | - 2 - returned prematurely owing to the further oiling up of plugs and consequent bad running. Also, the consumption of oil is no better than 400 m.p.g. He stated emphatically that we must loan him a… | ||
| scan0065 | Test case for a car (Ph.III 3AZ170 H.R.Leonard) with poor oil consumption. | ||
| View original record | J 361 HPS from Rm/Swdl. Rm/Swd19/M.18.2.37. Ph.III 3AZ170 H.R.Leonard. The above car after being returned to the Works several times previously on account of poor oil consumption has again been… | ||
| scan0066 | Work on cylinder heads to fit outside oil drain pipes. | ||
| View original record | 361. HPS from Rm/Swdl. Rm/Swdl.1/M.20.2.37. Ph.III & AZ17OH.R. Leonard. Further to our memo Rm/Swdl.19/M.18.2.37 regarding the work you are carrying out on the cylinder heads of the above car, we are… | ||
| scan0067 | Sir Robert Hadfield's abandoned modifications to his Phantom III and a related request for tyre information. | ||
| View original record | GRY ocame 361 S/W. Hs. Phantom III - Sir Robert Hadfield. Cx7/KW25.2.37. I attach hereto copy of a letter received this morning from Windovers concerning Sir Robert Hadfield. As you may know, Sir… | ||
| scan0068 | Letter from Windovers Limited concerning tyre options and road grip for a Phantom III chassis. | ||
| View original record | COPY Windovers Limited, 62, Conduit Street, W.1. RR/EB. 24th February, 1937. Messrs Rolls-Royce Ltd. 14/15, Conduit Street, W.1. Dear Sirs, Phantom III - Sir Robert Hadfield, Bart. We have to-day… | ||
| scan0069 | Page two of a letter from Windovers Limited regarding the safety and weight of a loaded car. | ||
| View original record | - 2 - assure greater safety, especially for a loaded car weighing approximately 65 cwt. Awaiting your reply, We are, dear Sirs, Yours faithfully, WINDOVERS LIMITED. Technical Department | ||
| scan0070 | To Sir Robert Hadfield discussing the implications of fitting larger tyres, skid resistance, and cornering performance. | ||
| View original record | W/S. Ex. from Rm/Gry. 361 Rm/Gry5/R.2.3.37. SIR ROBERT HADFIELD. Hs. has passed on to me your memo Cx7/KW.25.2.37. With regard to the question of larger tyres, there would seem to be no objection to… | ||
| scan0071 | Letter from the Experimental Dept. advising on a Phantom III 'pitching' issue. | ||
| View original record | 361 (Experimental Dept.) Rm/Les5/R. PER AIR MAIL. 8th March, 1937. Messrs. Kellow Falkiner Pty Ltd., Kellow House, 379, Kilda Road, Melbourne, S.C.2. AUSTRALIA. Dear Sir, We understand from Mr.… | ||
| scan0072 | Letter discussing the adjustment of rear dampers and shock dampers on a car. | ||
| View original record | -2- 8.3.37. The rear dampers on the car are more simple to adjust as it is possible to check their loads easily. The same type of valve is fitted to these dampers. We hope you will find that it is… | ||
| scan0073 | Top over-oiling experiments for the Phantom III, detailing work on inlet valve guides and oil drain pipes. | ||
| View original record | 361 Mx. from Rm/Swdl. Rm/Swdl.8/R.9.3.37. PHANTOM III - TOP OVEROILING EXPERIMENTS. The following is a description of the work carried out on 3.AZ.170 Leonard's car, and which we understand you are… | ||
| scan0074 | Description of drain pipe routing and test results for m.p.g. consumption on chassis 3-AZ-170. | ||
| View original record | -2- (3) The 6 drains run into a gallery pipe behind the exhaust manifold similar to LeC.4724. (4) A union is brazed at the rear end of each gallery pipe and a coupling pipe with nuts and nipples to… | ||
| scan0075 | Letter from The Earl of Rothes concerning Mr. H.C. Drayton's Phantom III, chassis 3-CP-52. | ||
| View original record | 561. BROCKLEHURST-WHISTON AMALGAMATED LTD SILK MANUFACTURERS, DYERS, PRINTERS & FINISHERS LEITH HOUSE · 47 GRESHAM STREET · LONDON · E C 2 DIRECTORS THE EARL OF ROTHES A. C. DAVIS SIR JOSEPH W. L.… | ||
| scan0076 | Letter to The Earl of Rothes regarding the status of chassis 3-CP-52 and a colleague's return from America. | ||
| View original record | 561. Rm/Gry3/R. 12th March, 1937. The Earl of Rothes, Messrs. Brocklehurst-Whiston Amalgamated Ltd., 47, Gresham Street, LONDON. E.C. 2. Dear Lord Rothes, Robotham is still in America, and will not be… | ||
| scan0077 | Over-oiling complaints and an attached customer letter. | ||
| View original record | S/W Gry 361. To Dr. from Sg. [Struck through] To Gry. from Sg. Over-oiling Complaints. Sg13/E17.3.37 I attach copy of complaint received on Monday, which I was unable to show you yesterday. Sg. Enc.… | ||
| scan0078 | Complaint letter from customer Harold Lotery regarding a faulty new Phantom III. | ||
| View original record | COPY. By the Way, Pinner Hill, Pinner, Middlesex. March 12th, 1937. The Managing Director, Messrs. Rolls-Royce, DERBY. Dear Sir, Re 3-AX-105. The other day I took delivery of one of your Phantom IIIs.… | ||
| scan0079 | Three cases of overheating in Phantom III radiators and requesting an investigation. | ||
| View original record | S/W. Hs. from C. 361 COPY. C.7/C.11.3.37. [Handwritten Initials: W M Rhy (SM)] RE: PHANTOM III. RADIATORS. I would like to have this matter investigated as soon as you can. We have so far had three… | ||
| scan0080 | Letter from The Earl of Rothes regarding a chassis delivery time and a request for a particularly good chassis. | ||
| View original record | 361 BROCKLEHURST-WHISTON AMALGAMATED LTD SILK MANUFACTURERS, DYERS, PRINTERS & FINISHERS LEITH HOUSE · 47 GRESHAM STREET · LONDON · E C 2 DIRECTORS THE EARL OF ROTHES A. C. DAVIS SIR JOSEPH W. L.… | ||
| scan0081 | Fitting of a new Mark VI radiator matrix to chassis 3-AZ-62 due to engine overheating. | ||
| View original record | N/W. Rm/Std. c BP. 361 Br/G31/G.2-4-37. re. Chassis No. 3-AZ-62. The Hon. J.Seymour Berry hni Rn/S13 This car arrived in with a complaint of recurrent overheating of engine at high speeds. We have… | ||
| scan0082 | Follow-up enquiry regarding the performance of Mr. Leonard's car (3-AZ-170) after recent maintenance. | ||
| View original record | P361. W/S. C. from Rm/Gry. Rm/Gry3/R.5.4.37. Mr. Leonard's car - 3-AZ-170. It is just a month since we fitted close clearance inlet valves, exterior oil drains and new KLG. sparking plugs to this car.… | ||
| scan0083 | Follow-up memo regarding a vehicle modification and oil consumption test for Mr. Leonard. | ||
| View original record | 361. S/W Rm/Gry. C3/C7.4.37 Re 3.AZ.170....Mr.Leonard. We have ascertained from Mr.Leonard that he has now covered 1,000 miles since the modification and has not moved a plug. He said the oil… | ||
| scan0084 | Typed memo in reply to a query about a person's vehicle usage, split between city and country driving. | ||
| View original record | S/W Rm/Gry. 361. C16/C7.4.37 Re 3.AZ.170......Mr.Leonard. Further to C3/C7.4.37 and in reply to the last paragraph of your memo. we find that his running is a good average - roughly half London work… | ||
| scan0085 | Customer complaint about hot-starting issues on a Phantom III chassis. | ||
| View original record | Rm/Gry. c to Hs 361. Hd/SB6/HR.7.4.37. G.B. Plear COMPLAINT CASE. Phantom III Chassis No. 3.AX-21. John Rossage, Esq. --------------- Further to this Owner's complaints with regard to difficulty in… | ||
| scan0086 | Customer letter of complaint regarding a persistent carburetter issue on a Phantom III. | ||
| View original record | COPY. "NORTHENDENE", 20, NORTH SIDE, STREATHAM COMMON. LONDON. S.W.16. 5th April 1937. The Manager, Rolls-Royce, Ltd., DERBY. Dear Sir, PHANTOM III - CHASSIS NO. 3.AX-21.… | ||
| scan0087 | Intermittent engine starting and cutting out fault on a Phantom III chassis. | ||
| View original record | COPY. PHANTOM III. CHASSIS NO. 3.AX-21. -------------------- On 24.3.37., a new carburetter was sent from Derby and fitted on the above chassis in order to get us out of the trouble we had in starting… | ||
| scan0088 | Letter to a customer regarding an unresolved engine starting issue on a Phantom III chassis. | ||
| View original record | COPY. Hd/SB27/HR.6.4.37. 6th April 1937. John Rossage, Esq., "Northendene", 20, North Side, Streatham Common, LONDON. S.W.16. Dear Sir, re PHANTOM III ROLLS-ROYCE CHASSIS NO. 3.AX-21.… | ||
| scan0089 | Communication regarding the replacement of a radiator matrix on Chassis No. 3-AX-61 due to engine overheating. | ||
| View original record | N/W. Rm/Std. c RHC (circled) c D/BP. 361 (handwritten) STD (handwritten) Br/G1/M. 16.4.37. re, Chassis No. 3-AX-61. Jack Barclay Ltd. ( L. H. Keeling, Esq). We received this Car with a complaint of… | ||
| scan0090 | Investigation into a Phantom III with difficult starting and poor idling issues when hot. | ||
| View original record | Rm/Gry. 361 Rm/GR.7/JH.16.4.37. Phantom III Difficult starting when hot. Chassis 3-AX-21. Customer Mr. Rossage. Cricklewood. Car tested on road accompanied by Mr. Fisher, Stromberg representative and… | ||
| scan0091 | Engine diagnostics, fault finding, and suggested remedies for a vehicle. | ||
| View original record | -2- Switch box dismantled and found O.K.; ignition switch contact pressure increased slightly for both ignitions. Slack in hand throttle control reduced a little. Engine run light after resetting… | ||
| scan0092 | Causes of a petrol pump failure on Smith Bingham's chassis 3.AZ.196. | ||
| View original record | To Sg. from Rm/JBD. 361 Rm/JBD.16/AP.20.4.37 RE: PETROL PUMP FAILURE ON SMITH BINGHAM'S CHASSIS 3.AZ.196 In reply to Sg.C/E.19.4.37. The Driver's report on the trouble is much as we believed to have… | ||
| scan0093 | Overheating issues in two chassis, leading to the replacement of their radiator matrices. | ||
| View original record | STT) 361 N/W. Rm/Std. How soon do we change all Mk V's GRY C.C/BP. C.C/RHC. Br/G15/M. 21.4.37. re, Chassis No. 3-AZ-96. and 3-AZ-122. Count Haugwitz-Reventlow. de Romero. We have received both these… | ||
| scan0094 | Overheating issue and radiator matrix replacement for chassis 3-AX-77. | ||
| View original record | N/W. Rm/Std. 361 Br/G19/M. 27.4.37. D/BP. RHC. re, Chassis No. 3-AX-77. Brennickmeyer. We received this Car with a complaint of overheating, and we have replaced the original Radiator Matrix with the… | ||
| scan0095 | Response to a query regarding an overheating issue with Chassis 3-AX-21, detailing the investigation and satisfactory test results of the radiator matrix. | ||
| View original record | N/W Rm/Std 361 Br2/LS.28.4.37. re Chassis 3-AX-21 - J. Rossage Radiator Matrix. W.W.Rm/S00) In answer to your Rm/Std.12/AP.26.4.37, I am afraid that our people were a little premature in writing you… | ||
| scan0096 | Copy of a letter regarding a complaint case for chassis 3-AZ-56, discussing correspondence with Kellow-Falkiner Ltd. | ||
| View original record | Copy Per Bag. S-W --- Complaint Case H1/RH.27.4.37. re Mrs. A.M.Nicholas- Chassis 3-AZ-56 ----------- Please refer to your copy of our letter of March 5th to Messrs Kellow-Falkiner Ltd. of Melbourne,… | ||
| scan0097 | Letter from an Australian agent regarding suspension and front wheel wobble issues on a Phantom III chassis. | ||
| View original record | COPY. KELLOW FALKINER PTY LTD. Kellow House, 379 St.Kilda Road, Melbourne, S.C.2. AIR MAIL. 12th April 1937. Messrs Rolls-Royce Ltd. 14 Conduit Street, London, W.1. Dear Sirs, PHANTOM III CHASSIS… | ||
| scan0098 | Report from a Works Manager detailing faults with steering, shock absorbers, and coil springs, requesting advice for a remedy. | ||
| View original record | - 2 - and the steering wheel does kick very hard and sharply. We strengthened the front shock absorbers a little by placing another thin washer with the washers G.85602-6 as suggested in your letter… | ||
| scan0099 | The dispatch of parts for chassis 3-AZ-56 to Kellow Falkiner Pty Ltd. | ||
| View original record | 361. Hd. from Rm/Les. Rm/Les6/R.30.4.37. Will you please arrange for the following parts to be sent to:- Kellow Falkiner Pty Ltd. for use on chassis 3-AZ-56:- 2 springs G.84713 2 " G.84714 1… | ||
| scan0100 | Letter to Kellow Falkiner in Australia regarding shock absorber and front wheel wobble issues on chassis 3.AZ.56. | ||
| View original record | PER AIR MAIL 361 Rm/Les.14/AP. 30th April 1937 Kellow Falkiner Pty. Ltd., Kellow House, 379 St. Kilda Road, Melbourne S.C.2. AUSTRALIA Dear Sirs, Re. Mrs. A.M. Nicholas -.Chassis 3.AZ.56. From your… | ||
| scan0101 | Letter addressing issues with steering, front springs, and front pivots, and advising on replacement parts. | ||
| View original record | -2- cross steering tube from the car, holding the shank of the ball pin in question in the vice, and pulling with a spring balance attached to the opposite end of the tube. Neither of the two ball… | ||
| scan0102 | Table of governor control pressures for the Phantom III shock damper at various speeds. | ||
| View original record | PHANTOM III SHOCK DAMPER GOVERNOR CONTROL PRESSURES. SPEED. | MIN. | MAX. ---|---|--- 10 M.P.H. | 0 lbs/sq.in. | 25 lbs/sq.in. .20 | 0 | 27 30 | 1/2 | 28 1/2 40 | 1 | 29 1/2 50 | 3 | 30 60 | 5 | 32 70… | ||
| scan0103 | Complaint case regarding a car overheating, diagnosed as a faulty thermometer giving a misleadingly high reading. | ||
| View original record | STEADMAN Sg...... from H. c. to Rm. Hd. Br. 361 H5/H31.5.37. COMPLAINT CASE. 3-BU-148. G.H. WHIGHAM. ESQ. The above owner, who, a week or so ago complained of overheating of the cooling water on his… | ||
| scan0104 | Typed memo discussing temperature and starting issues with the Phantom III model, being the second page of the document. | ||
| View original record | -2- This in my view should be done on all P.III's without delay. It is satisfactory to know that as soon as he car reached the open road yesterday the temperature fell to the neighbourhood of 80°… | ||
| scan0105 | Sending stronger front springs and steering parts to fix a low-speed wobble on chassis 3.AZ.56. | ||
| View original record | W/S. To H. from Rm/Les. c. Hd. γ 361 Rm/Les.1/AP.1.5.37 Re. Mrs. A.M.Nicholas - Chassis 3.AZ.56 We are sending out some stronger front springs and new parts for the cross steering tube in order to… | ||
| scan0106 | Fitting a special clutch plate to car 3-AZ-186 to address complaints of jaggers. | ||
| View original record | W/S - Br. f 361 Rm/Smth.14/JH.11.5.37. 3-AZ-186 - Berry. It has been agreed by the Administration that we should fit a special clutch plate to this car, in view of the complaints of jaggers. Will you… | ||
| scan0107 | Reminding a staff member to take action on a customer's complaint about a snatching clutch. | ||
| View original record | To Rm. Hs.23/KW.11.5.37. Chassis 3-AZ-62. The Hon. Seymour Berry. This is to remind you that you are going to take some action about this owner's complaint of a snatching clutch. Hs. | ||
| scan0108 | Fitting a new American Long clutch plate to resolve a clutch judder issue on The Hon. Seymour Berry's car. | ||
| View original record | PLR BAG To C. from Rm/Gry. c. to Hs. Rm/Gry.1/AP.14.5.37 3.AZ.62 - The Hon. Seymour Berry It was agreed at the General Chassis Conference on Monday that owing to the frequent complaints of clutch… | ||
| scan0109 | Arranging to fit a new clutch plate for The Hon. Seymour Berry's car. | ||
| View original record | S/W -> Rm/Gry. c. to Hs. 361 C14/C19.5.37 Re 3-AZ-62...The Hon.Seymour Berry. Rm/Gry1/AP14.5.37 Mr. Berry has not telephone me as he had promised, from which I presume he does not find it too bad now.… | ||
| scan0110 | Radiator matrix replacement for Chassis No. 3-AX-45 due to engine boiling. | ||
| View original record | 361 N/W. Rm/Std. c D/BP c RHC Br/G45/G.20-5-37. hW Thru / SMJ re. Chassis No. 3-AX-45. Major Sydney Griffiths. This car is here for various adjustments. The customer complained of boiling of engine,… | ||
| scan0111 | Request to return a faulty Phantom III carburettor from Sir John Leys' car due to flooding issues. | ||
| View original record | W/N - Br. 8 361 also 308 Rm/GR.14/JH.24.5.37. Will you please return to Derby the Phantom III carburettor off Sir John Leys' car, marked for the writer's attention. It is understood that this… | ||
| scan0112 | The findings from an examination of a customer's noisy rear axle. | ||
| View original record | To Rm/Gry. ~~or HPS.~~ ~~or RHG.~~ 361 HPS/RH.1/EP.24.5.37 Customer's Rear Axle. Chassis No. 178.J.D. Axle No. H.2 B.D. Complaint :- Noisy, over-run from 1600 to 1400 revs. on examination found :-… | ||
| scan0113 | Typed message arranging a meeting at Golders Green Station. | ||
| View original record | JMR. 361. W Smith 25.5.37. Bellringer Silverghost Phone London. 3-AZ-62 please arrange to meet me to-morrow 11.15 at Golders Green Station. Ll. Smith. | ||
| scan0114 | Engine overheating complaint and radiator matrix replacement for chassis 3-BU-148. | ||
| View original record | 361 N/W. Rm/Std. C - D/BP. C - RHC. Br/G12/M. 25.5.37, W.Thru/SDJ re, Chassis No. 3-BU-148. G. H. Whigham, Esq. We received the above Car with a complaint of overheating of Engine. We have fitted a… | ||
| scan0115 | Short typed message cancelling arrangements to meet at a station. | ||
| View original record | 31/Q 561 Rm/R. 26.5.37. BELLRINGER SILVERGHOST PHONE LONDON. CANCEL ARRANGEMENTS TO MEET AT STATION ARRIVING BY CAR. LI. SMITH. | ||
| scan0116 | The replacement of a Radiator Matrix on Chassis No. 3-AZ-170 due to an overheating engine. | ||
| View original record | N/W. Rm/Std. c D/BP. o RHC 361 See me Rm Br/Gl/M. 26.5.37. re, Chassis No. 3-AZ-170. Leonard. hwRm/Sm We received this Car with a complaint of overheating of Engine. We have replaced the existing… | ||
| scan0117 | Overheating complaint and the replacement of a Mk.VI radiator matrix for chassis 3-AZ-70. | ||
| View original record | N/W. Rm/Std. C D/BP C RHC 361 Br/G2/M. 28.5.37. Please follow up. HMWP/SM re, Chassis No. 3-AZ-70. Wallach. We received this Car with a complaint of overheating. We have fitted a new Mk.VI Matrix, and… | ||
| scan0118 | Letter to The Earl of Rothes advising that Mr. H.C. Drayton's car has left the Works. | ||
| View original record | 361 Rml/R. 28th May, 1937. The Earl of Rothes, Brocklehurst-Whiston Amalgamated Ltd., 47, Gresham Street, LONDON. E.C.2. Dear Lord Rothes, This is to advise you that Mr. H.C. Drayton's car - 3-CP-52 -… | ||
| scan0119 | The replacement of a Mk.VI Matrix on Chassis No. 3-AZ-104 due to an overheating engine. | ||
| View original record | N/W. Rm/Std. D/BP D/RHC 361 Br/G1/M. 31.5.37. re, Chassis No. 3-AZ-104. Hullett. We received this Car with a complaint of overheating of engine. We have fitted a new Mk.VI Matrix, and the one removed… | ||
| scan0120 | Complaint about Phantom III von Riedemann's car, 3-BU-104, requesting assistance. | ||
| View original record | 361 S/W To Rm. from Sg. re P.III. von Riedemann Sg2/E31.5.37 3-BU-104. Please read the attached correspondence from the bottom upwards. The car, as you will see was sent to Derby last Saturday and I… | ||
| scan0121 | Returning and replacing two Mk.V Radiator Matrices due to overheating complaints on specific car chassis. | ||
| View original record | N/W. Rm/Std. D/BP. RHC. 361 Br/G16/M. 1.6.37. re, Chassis Nos. 3-AZ-154. Samuel. hmp/sm 3-AZ-164. Chatzner. We are returning by rail, two Mk.V Radiator Matrices, removed from the above Cars owing to… | ||
| scan0122 | Issues with a Phantom III car, chassis 3-BU-104, specifically a high carburettor level and a gearbox modification. | ||
| View original record | Sg. from Rm. 361 Rm2/R.1.6.37. re: P.III - von Riedmann. 3-BU-104. With reference to Sg2/E31.5.37., we are re-turning to you the papers relative to the above. The Repair Dept. passed the car off as… | ||
| scan0123 | Inspection, repair, and modification of a carburettor for Chassis No. 3-BU-136. | ||
| View original record | To Br. 361? Rm/GR.11/JH.1.6.37. Chassis No.3-BU-136. Sir John Leigh. Ref.Br/G.4/M.28.5.37. This carburettor has been tested and thoroughly inspected for flooding. The main fault found was the finish… | ||
| scan0124 | The examination of a faulty S.U. petrol pump from a Scott Mason chassis. | ||
| View original record | To Rm. or to Hd. 361 also 1263 Rm/JBD.1/JH.5.6.37. Report on S.U. Petrol Pump off chassis 3-AZ-63 - Scott Mason. I examined this pump at the S.U. works. When first received it would work normally on… | ||
| scan0125 | Examination of a stuck offside unit and a related customer test. | ||
| View original record | -2- Rm/JBD.1/JH.5.6.37. From this examination we are led to believe that the offside unit had been stuck for a considerably longer period than the near side. The customer states he used his trial… | ||
| scan0126 | Engine overheating complaint on Chassis No. 3-AZ-90, detailing the replacement of the original Matrix. | ||
| View original record | 361 N/W. Rm/Std. c D/BP. c RHC Br/G5/M. 8.6.37. re, Chassis No. 3-AZ-90. T. O. M. Sopwith. We received this Car with a complaint of hns Engine overheating. Rm/S1) We have replaced the original Matrix… | ||
| scan0127 | Replacement of a radiator matrix on chassis 3-AX-55 due to an engine overheating complaint. | ||
| View original record | N/W. Rm/Std. D/BP. RHC. 361 Br/G9/M. 10.6.37. re, Chassis No. 3-AX-55. Plunkett. We received this Car with a complaint of overheating of Engine. We have fitted a Mk.VI Radiator Matrix, and the one… | ||
| scan0128 | Complaint case memo regarding a customer's new Phantom III car experiencing clutch judder and a request to stiffen the front suspension. | ||
| View original record | Sg.... from H. c. to Rm. Hd. Br. COMPLAINT CASE. PAUL DUBONNET, ESQ. - 3-BT-22. (staying at Claridges Hotel, W.1. Messrs. Jack Barclay Ltd., telephoned to me this afternoon to say that they had in… | ||
| scan0129 | Dispatch of a Phantom III clutch plate for Mr. Dubonnet. | ||
| View original record | To DYBP. from HPS/WSC. H&ZAC S/Wks. Rm/NRC. 312 361 file HPS/WSC.17/BA.14.6.37. Ph.III Clutch Plate for Mr. Dubonnet. We hand you herewith:- 1 Clutch Plate, Ex.27309 lined with Thermoid facing. Will… | ||
| scan0130 | The shipment and fitting instructions for a Phantom III clutch plate for Mr. Dubonnet. | ||
| View original record | To HPS. W/N - Br. W/S - H. Handwritten: PMC. 36L Rm/NRC.9/JH.14.6.37. Phantom III Clutch Plate. For Mr. Dubonnet. Please send this evening, per passenger train, to Cricklewood, addressed for attention… | ||
| scan0131 | Instructions for sending and fitting a Phantom III clutch plate for a Mr. Dubonnet. | ||
| View original record | To HPS. W/N - Br. W/S - H. 361 Rm/NRC.9/JH.14.6.37. Phantom III Clutch Plate. For Mr. Dubonnet. Please send this evening, per passenger train, to Cricklewood, addressed for attention of Mr.… | ||
| scan0132 | Arrangements for a Phantom III with rear axle trouble to be returned to the Works. | ||
| View original record | W/K. GWH. from Rm/Gry. 361 Rm/Gry8/R.15.6.37. Hs. has sent us on a copy of a memo he has had from Db. saying that Mr. Sopwith's P.III has rear axle trouble, and that it will be necessary for the car… | ||
| scan0133 | Complaint about tyre mileage and providing expected mileage for various models. | ||
| View original record | S/W. Rm. from C. 361 CB/D16.6.37. Re: Chassis 3-AZ-106. - Mr. H.G. Spicer. Further to my C10/D15.6.37, I enclose copy of letter we have received this morning from Mr. H.G. Spicer on this same… | ||
| scan0134 | Copy of a customer letter regarding premature tyre wear on a Phantom III. | ||
| View original record | Copy of letter from Mr. H.G. Spicer. 20, Old Queen Street, Westminster. 15th June, 1937. Messrs. Rolls-Royce Ltd., 15, Conduit Street, London, W.1. Dear Sirs, I find that I have only got just 7,000… | ||
| scan0135 | Customer's complaint about a Phantom III skidding on wet roads and his query about alternative tyres. | ||
| View original record | S/W. Rm. re- Mr.Colin Kingham -Phantom III. The above, who claims and admits to be a fussy individual where cars are concerned, said that his P.III(3-BU-70) recently delivered to him,(and which he… | ||
| scan0136 | Letter enclosing a customer complaint from Capt. J.M. Cobbold regarding the clutch and synchromesh on his Phantom III, car No: 3.BU.10. | ||
| View original record | S/W Rm. 361 C5/C23.6.37 Re 3-BU-10...Capt. J.M.Cobbold. ------ I enclose copy of letter we have received from Capt.Cobbold in respect of his Phantom III car No: 3.BU.10, from which you will see he is… | ||
| scan0137 | Customer complaint letter regarding a Phantom III motor car. | ||
| View original record | COPY Glensham Hall, Woodbridge, Ipswich, Messrs.Rolls-Royce Ltd., London. Dear Sirs, Messrs. Barker & Co. will shortly be sending me car to Cricklewood - Phantom III. It is by far the most bloody car… | ||
| scan0138 | New Dunlop tyre, its similarity to Michelin, and the testing of other general tyres on the Wraith model. | ||
| View original record | w/s. Cx. from Rm. 361 Rm17/R.24.6.37. Mr. Colin Kingham - P. III. Cx18/KW.21.6.37. The new Dunlop tyre is, of course, similar to the Michelin. We are just trying some general tyres - Dual-10 - on the… | ||
| scan0139 | Internal memorandum discussing a customer complaint about gearbox synchromesh and a proposal to fit experimental parts. | ||
| View original record | W/S. C. from Rm. 361 Rm4/R.24.6.37. 3.BU.10 - Capt. J.M. Cobbold. C5/C23.6.37. We will be very glad to do what we can to satisfy this choleric customer. If you will get Br. to let us know when the car… | ||
| scan0140 | Customer's car complaint, repairs, and the fitting of a new 'Long' type clutch. | ||
| View original record | S/W Rm....from C. 361 C5/C25.6.37 Re 3.BU.10...Capt. J.M.Cobbold. Rm4/R24.6.37 ------ I note what you say regarding this car and that the fitting of the new type clutch will not help the synchromesh.… | ||
| scan0141 | Satisfactory performance of a Phantom III gearbox after bedding in the top cone. | ||
| View original record | 361 Rm. from Rm/GWH. Cricklewood. 25.6.37. PHANTOM III. GEARBOX. The synchromesh worked satisfactory after bedding in the top cone. The owner was satisfied. Rm/GWH. Capt Cobbold | ||
| scan0142 | Car 3-AX-121, requesting the dispatch of a clutch plate and performance reports on Thermoid plates. | ||
| View original record | To HPS. W/N - Br. 361 Rm/NRC.3/JH.2.7.37. re 3-AX-121. Will you please despatch to Cricklewood for the above car one of the EX.27309 clutch plates fitted with a standard Phantom III hub. This is in… | ||
| scan0143 | Recommendations to resolve an overheating complaint on car 3-AZ-47 for the Viceroy of India. | ||
| View original record | To Hd. from Rm/Std. 361 Rm/Std.13/AP.5.7.37 COMPLAINT RE OVERHEATING ON 3-AZ-47. VICEROY OF INDIA. This car is fitted with the latest Mk.Vl. type of matrix and we do not therefore anticipate that any… | ||
| scan0144 | Information about a tight gear lever issue on a Phantom III and Lord Vestey's car. | ||
| View original record | W/N. To Br. from Rm/Gry. 361 Rm/Gry.6/AP.6.7.37 We have seen in a letter from Sclater Booth that his P.III. and Lord Vestey's car have had trouble due to the gear lever becoming tight to move. Can you… | ||
| scan0145 | Technical memo regarding the fitting of Thermoid clutch plates to Phantom III and other chassis. | ||
| View original record | N-W --- A.R.C. file 342 361, Br/M29/A. 6.7.37 re Technical - Phantom lll - Thermoid Clutch Plates Your Hm/NRC3/JH2.7.37 written under the heading of Ch. 3-AZ-121, but the correct chassis No. is… | ||
| scan0146 | Customer complaint regarding heavy steering on a chassis 3-AZ-96, comparing it unfavorably to a Mercedes. | ||
| View original record | 361 S-W. Rm. from H. C. to Br.---- H15/RH.6.7.37. re Count Haugwitz Reventlow - Chassis 3-AZ-96 In view of certain early complaints and criticisms on the above car we wrote recently to Mr.Bryan of… | ||
| scan0147 | Gear seizure in chassis 3-BT-87 experienced by Lord Vestey. | ||
| View original record | N-W Rm/Gry [Handwritten: Gry See me] [Handwritten: Rm 361] Br/M10/A. 7.7.37 re Chassis 3-BT-87 [text '3-BT-87' is struck through] - Lord Vestey With reference to the gear trouble which this customer… | ||
| scan0148 | Performance of a new 'Long' type clutch plate fitted to chassis 3-AZ-62. | ||
| View original record | fil PIII clutch 361 CHANDLER S-W. Hs. from H. c. to BY. c. to Rm. H2/RH.8.7.37. The Hon.Seymour Berry - Chassis 3-AZ-62 --------------------- It was on this car that the first "Long" type clutch plate… | ||
| scan0149 | Arrangements for repairs to clutch and transmission for Chassis No. 3-AX-77. | ||
| View original record | N/W. o Rm/NRS. GRY file Br/G7/M. 10.7.37. 361 re, Chassis No. 3-AX-77. A. Brennink Meyer, Esq. The Driver called at Sales yesterday to make arrangements for the Car to come here for attention to… | ||
| scan0150 | Customer complaint about petrol supply failure and the recommendation to fit a pump in the frame. | ||
| View original record | Hs. from Rm. c. Sg. c. By. c. W/N - Br. 361 Rm3/R.12.7.37. 3-BU-104. With reference to Owner's Complaint Report No.W.12 of July 9th, this customer evidently uses his car under the worst possible… | ||
| scan0151 | Steering friction and low speed wobbles concerning a customer's Phantom III model. | ||
| View original record | W/S. H. from Rm. c. Br. 361 Rm2/R.12.7.37. Count Haugwitz Reventlow - 3-AZ-96. H15/RH.6.7.37. Our P.III steering is not as light as many steerings on American cars. It is also necessary to put a… | ||
| scan0152 | Phantom III gearbox pivot bearing bush seizure on Lord Vestey's car. | ||
| View original record | W/LH - JLE. c. W/N - Br. 361 Rm/Gry5/R.12.7.37. P.III GEARBOX. We wrote to Br. the other day to ask what was the trouble with the gearbox on Lord Vestey's car - 3-BT-87. The trouble was due to seizure… | ||
| scan0153 | The despatch of a modified radiator matrix to fix an overheating complaint for chassis 3.AZ-148. | ||
| View original record | W/S H. c to Rm. 361 re CHASSIS NO. 3.AZ-148. Sir Pomeroy Burton. ------------------- We have been asked by the Experimental Department to despatch a modified type radiator matrix to The Hotel… | ||
| scan0154 | Letter regarding the lubrication of the Phantom III gearbox spigot bearing bush and the process for running-in engines. | ||
| View original record | S/W. Rm/Gry. Copy to Br. LE5/C/13.7.37. 361 or 328 Re Phantom lll. Gearboxes. I am in receipt of your Rm/Gry5/R12.7.37. and note that the spigot bearing bush does not receive any direct lubrication… | ||
| scan0155 | Fitting a new high-speed fan and clutch to Chassis No. 3-BT-141, a demonstration car. | ||
| View original record | N/W. c Rm/NRC. Hd/MSW. 361. Br/C20/M.14-7-37. re. Chassis No. 3-BT-141. Sclater Booth (Hoopers Demonstration Car) This car is due in at any moment for various complaint jobs. We are proposing to fit… | ||
| scan0156 | Petrol failure complaint on a Phantom III chassis due to overheating of the petrol pump. | ||
| View original record | Dixon c to Hs. Hd/SB31/HR.15.7.37. Rm 361 File re CHASSIS NO. 3.BT-121. Mr. Bameyer. ------------------- Further to our Hd/SB29/HR.12.7.37., in respect of a complaint of petrol failure on 3.BU-104,… | ||
| scan0157 | Confirming the unavailability of a clutch plate for vehicle 3-BT-141. | ||
| View original record | 361. W/N. Br/G.from Rm. Rm11/R.16.7.37. 3-BT-141 - Sclater Booth (Hoopers). Replying to Br/G20/M.14.7.37., we have no clutch plate available for 3-BT-141. Rm. | ||
| scan0158 | Clutch for a chassis destined for the Maharaja of Bahawalpur in India. | ||
| View original record | - W/S. Tr. from Rm. 1110. 361 Rm7/R.16.7.37. Maharaja CLUTCH FOR CHASSIS GOING TO INDIA. Bahawalpur 3-AX-87 In view of your personal request for a Long plate for this car, we have managed to allot one… | ||
| scan0159 | Thank you note for sourcing a long plate clutch for chassis 3-AX-87 for the Maharaja of Bahawalpur. | ||
| View original record | S/W......Rm. 361 Tr9/D19.7.37. Re: Chassis 3-AX-87. - The Maharaja of Bahawalpur. Many thanks for your Rm7/R.16.7.37. I am very much obliged for the trouble you took to get the Long plate clutch for… | ||
| scan0160 | Private letter from W. G. Bethell of E.B. Savory & Co. seeking advice on exchanging his car for a Phantom three. | ||
| View original record | TELEGRAMS: "EBRASAVO, STOCK, LONDON" TELEPHONE N° METROPOLITAN 3688 (5 LINES) E. B. SAVORY & Co. STOCK & SHARE BROKERS. PARTNERS: D.S.SAVORY, F.I.A. W.R.RHODES. H.D.SAVORY. O.OLDFIELD. W.LANDELLS.… | ||
| scan0161 | Letter to a customer, Hon. W.G. Bethell, regarding the purchase of a Phantom III chassis. | ||
| View original record | 361 Rm8/R. 23rd July, 1937. Hon. W.G. Bethell, c/o Messrs. E.B. Savoury & Co., Basildon House, Moorgate, E.C.2. Dear Bethell, I am very glad to hear that you are thinking of getting a Phantom III. I… | ||
| scan0162 | Request for a long clutch plate to resolve recurrent jaggering and squeaking for chassis 3-AZ-186. | ||
| View original record | N/W. Rm. N.R.C 361 Br/G16/M. 28.7.37. re, Chassis No. 3-AZ-186. Wilcock. ack 30/7 This Customer has been troubled with recurrent jaggering and squeaking of Clutch. We feel that this is a special case,… | ||
| scan0163 | Complaint from Mr. Lionel de Rothschild about a delayed pump delivery. | ||
| View original record | W/S. - C.from Rm. c. Hd. c. W/N. c. Sr. 361 Rm6/R.29.7.37. Lionel de Rothschild - 3.AZ.52. Sr/VA10/GM.27.7.37. The only solution to Mr. Lionel de Rothschild's complaint is a pump in the frame. At the… | ||
| scan0164 | Exhausted supply of Thermoid faced cushion clutches for chassis 3-AZ-186. | ||
| View original record | W/N. from Rm/NRC. Br/G. 361 Rm/NRC.6/AP.30.7.37 Re. Chassis 3-AZ-186. Wilcock. In reply to your memo Br/G.16/M.28.7.37., we regret that at the moment our supply of Thermoid faced cushion clutches is… | ||
| scan0165 | Letter from Dr. Rowland Perkins about troubles experienced with chassis 3-AX-143. | ||
| View original record | By. Rm. RHC. Mbx. Hd. Hs.6/KW.4.8.37. Chassis 3-AX-143 - Dr. Rowland Perkins. Attached is copy of a letter received from Dr. Rowland Perkins, together with a list of the troubles so far experienced.… | ||
| scan0166 | Customer complaint letter regarding a Rolls Phantom III and its supplied tool kit. | ||
| View original record | COPY. 32, Harley Street, W.1. July 31st, 1937. The Chairman, Rolls-Royce Ltd., Derby. Dear Sir, I am writing to tell you how thoroughly dissatisfied I am with my Rolls Phantom III (Chassis 3-AX-143).… | ||
| scan0167 | Log of customer complaints and service actions for chassis 3-AX-143. | ||
| View original record | Re Chassis 3-AX-143 - Dr. Rowland Perkins. Dr. Perkins took delivery of the chassis at W. Dec. 12th 1936. " " " " " complete car Feb. 1st, 1937. Feb. 2nd/1937. Complained to S. about lights dimming… | ||
| scan0168 | Log sheet detailing vehicle faults, repairs, and inspections with corresponding dates and mileage. | ||
| View original record | -2- Car at W. May 11th. For attention after a slight accident at Mulliners, also for modification of connecting tubes. Mileage 4,906. ) Car at N. June 1st. Slight kick in steering at 40 M.P.H. ) " " "… | ||
| scan0169 | Request for a list of fitted Phantom III Thermoid clutch plates to track their performance. | ||
| View original record | W/N - Br. 361 also 312 Rm/NRC.10/JH.5.8.37. re Phantom III Clutches. We are anxious to keep an accurate record of all the Thermoid faced cushioned clutch plates fitted to customers cars, so as to… | ||
| scan0170 | Forwarding of a Long Type Clutch Centre for fitment to chassis 3-AZ-186. | ||
| View original record | file 361 To D/BP. from HPS/WSC. c. to HA/EC. (text crossed out) c. to C/B (text crossed out) c. to Rm/NRC. HPS/WSC.4/VS.5.8.37. CHASSIS 3-AZ-186 WILCOCK. We hand you herewith :- 1 Ex.27309.A. Arrgt.… | ||
| scan0171 | Request for records of Thermoid faced cushioned clutch plates fitted to Phantom III cars to observe their behaviour. | ||
| View original record | W/N - Br. 361 Rm/NRC.10/JH.5.8.37. re Phantom III Clutches. We are anxious to keep an accurate record of all the Thermoid faced cushioned clutch plates fitted to customers cars, so as to observe their… | ||
| scan0172 | Sending a Long clutch plate for chassis 3-AZ-186 Wilcock, noting cracks in the Thermoid facings. | ||
| View original record | W/N. To Br. from Rm/NRC. c. HPS. Rm/NRC.7/AP.5.8.37 361 CHASSIS 3-AZ-186 Wilcock. Further to your Br/G.16/M.28.7.37. We are sending you a Long clutch plate. It will be noted there are cracks visible… | ||
| scan0173 | Arranging the dispatch of a clutch plate for car 3-BU-200, belonging to Count Reventlow. | ||
| View original record | D/EP. Mt/FG. Rm/NRC. 361 file 361 RHC/JMW.4/JWA.6.8.37. Please arrange to despatch by the 3.30 passenger train to St.Pancras to-day, the following - 1 Clutch plate EX.27309 with Thermoid facings. This… | ||
| scan0174 | Fitting of a high-speed fan to a P-III chassis and the return of the removed parts. | ||
| View original record | N/W. Rm/Std. C D/BP. 361 Br/C4/G.6-8-37. Holen Rm/STD re. Tech. -P-III - Chassis 3-BU-148. We have now fitted the first of the High Speed Fans supplied. The parts removed, are, as arranged, being… | ||
| scan0175 | Acknowledging receipt of a long type clutch centre and requesting a long plate for Sir David Milne-Watson's car. | ||
| View original record | N/W. Rm/NRC. 361 Br/Gl/G.6-8-37. fie re. Chassis No. 3-AZ-186 - Wilcock. 3-AX-149 - Sir David Milne-Watson. ----------------------------------- Thank you for your Rm/NRC.6/AP.30-7-37 written under the… | ||
| scan0176 | Requesting to fit Thermoid clutch plates and gear-box stays to two specified chassis. | ||
| View original record | N/W. Rm: e-Hd. 361 Br/G29/G.98-37. file re, Chassis - 3-EU-52. Lady King. - 3-AZ-92 Beatty. Further to our Br/G1/G.6-8-37 under 3-AX-149, these are a further two cars, to which we should like to fit… | ||
| scan0177 | Response to customer complaints regarding rattles, squeaks, and tool quality for chassis 3-AX-143. | ||
| View original record | Hs. from Rm. Rm9/R.9.8.37. CHASSIS 3-AX-143 - ROWLAND PERKINS. It is difficult to appreciate this man's com- plaints without seeing him. We do not agree that our screw- drivers are inferior to those… | ||
| scan0178 | The supply of clutches for chassis 3-BU-52, 3-AZ-92, and 3-AX-149. | ||
| View original record | W/N - Br. c. to Hd. 3617 Rm/NRC.11/JH.10.8.37. re Chassis 3-BU-52, 3-AZ-92, 3-AX-149. We have today phoned Borg & Beck, who have promised to despatch another small consignment of clutches this… | ||
| scan0179 | Record of cars fitted with Thermoid faced cushioned clutch plates for Phantom III models. | ||
| View original record | N/W. Br/Bk2/W.10.8.37. re Phantom III Clutches. Your Rm/NRC10/JH.5.8.37. We give below a record of cars which have been fitted with the Thermoid faced cushioned clutch plate:- 3 AY 62 Seymour Berry 26… | ||
| scan0180 | Telegraph message requesting the collection of a long clutch plate arriving at St. Pancras. | ||
| View original record | 362 361 WMP 11.8.37. SILVERGHOST PHONE. LONDON. LONG CLUTCH PLATE ARRIVING ST. PANCRAS 4.17. PASSENGER PLEASE COLLECT. CHANDLER. ROYCAR. | ||
| scan0181 | The despatch of a Phantom III clutch plate. | ||
| View original record | To HPS/WSC. c. to W/N - Br. 301 Rm/NRC.4/JH.11.8.37. re Phantom III. Please despatch to N. per passenger train. 1 EX.27309 clutch plate herewith in response to a 'phone message received this morning… | ||
| scan0182 | Supply, fitting, and tracking of clutch plates for Phantom III cars. | ||
| View original record | W/N - Br. 317? 361 Rm/NRC.7/JH.11.8.37. re Phantom III Clutches. Many thanks for your Br/Bk.2/W.10.8.37. This information is just what we wanted. We note that you are reserving one plate for 3-AZ-128,… | ||
| scan0183 | Fitting of long type clutch plates for the Phantom III and correcting a chassis number. | ||
| View original record | N/W - Rm/NRC. Br/Bk2/W.12.8.37. 361 re Phantom III Clutches. file Your Rm/NRC7/JH.11.8.37. We note that you would like us to continue sending you reports when we fit the long type clutch plate, and we… | ||
| scan0184 | The fitting of a new clutch plate for a Phantom III. | ||
| View original record | N/W - Rm/NRC. 361 Br/Bk2/W.12.8.37. re Phantom III Clutches. file Your Rm/NRC4/JH.11.8.37. Thank you for the EX.27309 clutch plate which we collected from St. Pancras last night. Will you please note… | ||
| scan0185 | The supply of Phantom III clutch plates. | ||
| View original record | 367 N/W. To Br/Bk. from Rm/NRC. Rm/NRC.6/AP.13.8.37 PHANTOM III. CLUTCHES. Thank you for Br/Bk.2&3/W.12.8.37. We have noted the chassis numbers quoted, and have corrected the number of Seymour Berry.… | ||
| scan0186 | Instructions for despatching and handling Phantom III clutch plates, with a warning about the new Thermoid face cushion plate. | ||
| View original record | 367 HPS/WSC. from Rm/NRC. C. - N. Rm/NRC.7/AP.13.8.37 PHANTOM III. CLUTCHES. Please despatch to N. per passenger train 2-Ex.27309 clutch plates. N. will advise us as to chassis numbers as soon as they… | ||
| scan0187 | The dispatch of Phantom III clutch plates. | ||
| View original record | To D/BP. from HPS/WSC. O/Ait. [crossed out] Ad/ms. [crossed out] Rm/NRC. filé 2+2 [crossed out] 361 HPS/WSC.5/BA.13.8.37. PHANTOM III CLUTCH. We hand you herewith:- 2 - Ex.27309 &rrgt. Clutch Plates.… | ||
| scan0188 | Requesting an urgent clutch plate for Chassis No. 3-CP-16 and other required parts. | ||
| View original record | N/W. Rm/NRC. Hd. 301 Br/Gc/G.14-8-37. Ackd Only 16/8 re. Chassis No. 3-CP-16. Brig.Gen.Critchley. This is another case where we have got to do something for the owner, quickly, to cure clutch trouble.… | ||
| scan0189 | Unavailability of Phantom III clutch plates for Chassis No. 3-CP-16 and sourcing further supplies. | ||
| View original record | W/N. To Br/G. from Rm/NRC. 361 Rm/NRC.2/AP.16.8.37 Re. Chassis No.3-CP-16. Brig. Gen. Critchley. In reply to your Br/G.5%G.14.8.37. we regret that at the moment we have not another P.III. clutch plate… | ||
| scan0190 | Electrical fault on chassis 3.BU-16, belonging to Sir George Martin. | ||
| View original record | DF. c to Rm. Hd/SB26/HR.18.8.37. 361? 261 re CHASSIS NO. 3.BU-16. Sir George Martin. Owner's Complaint Report No. W.28. With reference to this complaint of electrical trouble, we send you herewith the… | ||
| scan0191 | Despatch request for Phantom III cushioned clutch plates with thermoid facing. | ||
| View original record | HPS. c. to N. Rm/NRC.2/JH.19.8.37. Phantom III Clutch. Please despatch to N, per passenger train, 3 B. & B. EX.27309 type cushioned plates with thermoid facing. Will N please advise us when they are… | ||
| scan0192 | The dispatch of three Phantom III clutch plates produced by Borg & Beck. | ||
| View original record | fil [Handwritten] To D/ML [Crossed out] from HPS/WSC. 361 [Handwritten] Hs/Fc [Crossed out] G/Rb [Crossed out] Rm/NRC. HPS/WSC.4/BA.19.8.37. Phantom III Clutch. We hand you herewith:- 3 - Arrgt.… | ||
| scan0193 | Requesting an update on plates for chassis No. 3-CP-16, owned by Brig. Gen. Critchley. | ||
| View original record | N/W. Rm/NRC. 361 Br/G8/G.19-8-37. re. Chassis No. 3-CP-16. Brig.Gen.Critchley. Rm/NRC2/AP.16-8-37. Were you able to find out anything definite about these plates, after your trip to Leamington ? We do… | ||
| scan0194 | Chassis 3-CP-16 for Brig. Gen. Critchley, confirming the despatch of three plates. | ||
| View original record | W/N. from Rm/NRC. 361 Rm/NRC6/AP.20.8.37 Re. Chassis 3-CP-16. Brig. Gen. Critchley. In reply to your Br/G.8/G.19.8.37 this crossed memo Rm/NRC.2/JH.19.8.37 of yesterday in the post. Actually the three… | ||
| scan0195 | Fitting thermoid faced cushioned clutch plates to two Phantom III cars. | ||
| View original record | file 361 N/W - Rm/NRC. Br/Bk2/W.26.8.37. re Phantom III Clutches. Will you please note that we have fitted the thermoid faced cushioned clutch plate to the following cars:- 3 3-BU-98 - Locan. Fitted… | ||
| scan0196 | The urgent shipment of two clutch plates for chassis 3.BT.87. | ||
| View original record | To HPS. from Rm/NRC. c. N. c. Hd/CM. 361 Rm/NRC.4/AP.30.8.37 Re. Chassis 3.BT.87 We have been advised by Hd/CM. that N. have 'phoned for urgent delivery of a clutch plate for the above car. Will you… | ||
| scan0197 | Customer's request for a high-performance Phantom III with a specially high-geared back axle. | ||
| View original record | COPY SECRET S/W. Hs. Cx.10/KW.31.8.37. We should like to be able to give a satisfactory answer to a customer thinking of buying a Phantom III who asks for a specially high geared back axle. The… | ||
| scan0198 | The despatch of two Phantom III clutch plates. | ||
| View original record | To [crossed out]D/Br.[crossed out] From HPS/WSC. [crossed out]Bd/Sps[crossed out] [crossed out]O/Chas[crossed out] Rm/BRC. fil 361 HPS/WSC.19/BA.31.8.37. Phantom III Clutch. In accordance with… | ||
| scan0199 | The condition of newly received Phantom III cushioned clutch plates, noting several cracks in one of the liners. | ||
| View original record | 361 N/W. Rm/NRC. Br/Bk2/W.1.9.37. re Phantom III Clutches. The two long type cushioned clutch plates came to hand this morning as promised, but we note that one of them has several cracks in one of… | ||
| scan0200 | Oil cooler matrix from chassis 3-AX-81 sent for examination and advice on disposal. | ||
| View original record | RM/STD. 361 Hd/HER/2/JB.1.9.37. RE CHASSIS 3-AX-81 O/64485 hotel Rm/STD Please receive herewith one oil cooler Matrix ex above chassis for your examination. Will you please advise disposal of this… | ||
| scan0201 | To the Experimental Department regarding arrangements for testing Mrs. Stephens' Phantom III chassis. | ||
| View original record | N/W Mr. Steadman, Experimental Dept. Br5/LS.1.9.37. 361 Histed Rm / STD re Phantom III Chassis No.3-AX-81. Mrs. Stephens. With reference to our telephone conversation of even date, I managed to speak… | ||
| scan0202 | Circumferential cracks on Phantom III clutch Thermoid facings and the recommendation for their continued use. | ||
| View original record | 361. W/N. To Br/Bk. from Rm/NRC. Rm/NRC.6/AP.2,9,37 Re. Phantom III. Clutches. In reply to Br/Bk.2/W.1.9.37, it is a fact that a large number of the Thermoid facings on the Ph.III. clutch have shown… | ||
| scan0203 | Sales strategy to convince Mr. C.R. Fairey to purchase a Phantom III. | ||
| View original record | 361. S/W. Rm. Mr. C.R.Fairey CxIO/KW2.9.37. I have on two occasions already got Mr.Fairey to try the Phantom III, and quite obviously he likes the car very much. What is preventing him however, from… | ||
| scan0204 | Modifications and a potential sale of a Phantom III car to Mr. C.R. Fairey. | ||
| View original record | W/S. Cx. from Rm. 361. Rm4/R.3.9.37. Mr. C.R. Fairey. Cx10/KW2.9.37. I think it would be a great mistake to sell Mr. Fairey a P.III car without the overdrive box. Tests have been carried out on 32-EX… | ||
| scan0205 | The fitting of Thermoid Faced Cushioned Clutch Plates to three Phantom III cars. | ||
| View original record | file 361 N/W - Rm/NRC. Br/Bk2/W.6.9.37. re Phantom III Clutch. Please note that we have fitted Thermoid Faced Cushioned Clutch Plates to the following cars:- 4 3-AZ-92 - Beatty. Fitted 28.8.37 -… | ||
| scan0206 | Providing oil pressure data for chassis 3-CP-16. | ||
| View original record | N-W Mr. Steadman (Experimental Dept) 361 Br/RH13/A. 6.9.37 re Chassis 3-CP-16 - Gen.Critchley As requested by you, we give below the following data regarding the above car:- Oil pressure when starting… | ||
| scan0207 | The supply and production of the new Phantom III clutch plate. | ||
| View original record | W/N - Br/BK. c. to Hd. Rm/NRC.14/JH.7.9.37. 361 Phantom III Clutch. We thank you for Br/Bk.2/WG.6.9.37. Now that the new clutch plate is about to come on production, the supplies for replacements… | ||
| scan0208 | List of reference numbers, names, and associated partial dates. | ||
| View original record | 3.BT.23. Dubonnet. 23-6. 3.BU.74. Bradford. 21-6 3.BU.10. Bobold. 24-6. 3.AX.121. Clark. 13-7 3-BU-148. Whighon. 16-7. 3.AX.77. Brenninkmeyer 20-7. 3.BU.200 Reventlow 10-8. 3.BT.191. Hooper 12-8.… | ||
| scan0209 | List detailing the fitting of Thermoid Faced Cushioned Clutch Plates on various Phantom III cars. | ||
| View original record | N/W - Rm/NRC. o. to Hd. 361 A/C file Br/Bk5/W.8.9.37. re Phantom III Clutches. Your Rm/NRC14/JH.7.9.37. We note that the Thermoid Faced Cushioned Clutch Plates are now coming on to production. We… | ||
| scan0210 | Parts fitted to various chassis, associated speedometer readings, and reserve plates. | ||
| View original record | -2- AZ 3-AZ-92 - Beatty Fitted August 28th - speedometer reading 9561 3-AZ-38 - Sales Trials Fitted August 16th - speedometer reading 30371 3-BT-87 - Vestey Fitted August 30th - speedometer reading… | ||
| scan0211 | List of chassis numbers with associated names and their approximate fitting dates, including handwritten notes and updates. | ||
| View original record | date fitted (approx) [Ticked and Crossed out] 3.BT.23. Dubonnet. 23-6. [Ticked] 3.BU.74. Bradford. 21-6 [Ticked] 3.BU.10. B. Boboid. 24-6. [Ticked] 3.AX.121. Clark. 13-7 [Ticked] 3-BU-148. AM Whighen.… | ||
| scan0212 | Confirming the fitting of a clutch plate for a Phantom III and requesting no further reports. | ||
| View original record | X P/N. Br/Bk. from Rm/NRC. c. Hd. 361 Rm/NRC.15/LH.9.9.37. PHANTOM III CLUTCHES. We thank you for Br/Bk5/W.8.9.37, and confirm that the plate sent to you for 3-AZ-163 Wilcock has now been fitted at W.… | ||
| scan0213 | Fitting of Thermoid faced Long type clutch plates to Phantom III customer and sales trial cars. | ||
| View original record | To Hd. c. to G/Rb. c. to By. 361 also 312 Rm/NRC.11/JH.10.9.37. Phantom III Clutch. Attached is a list of 39 customers cars and 2 Sales Trials cars which have been fitted with Thermoid faced Long type… | ||
| scan0214 | Register of parts or vehicles supplied and fitted for various clients and purposes, categorized by department or status. | ||
| View original record | Supplied to Hd. Fitted at W. Approx. Date. 3.AX.122. Romero June 6. 3.AZ.172. Watson. June 17. 3.AX.63. Scott Mason. July 7. 3.AX.49. Duke of Marlborough. Aug.4. 3.AZ.218. Sangge. Aug.12. 3.AX.27.… | ||
| scan0215 | Log of parts supplied or fitted, listing reference numbers, recipients, and dates. | ||
| View original record | -2- 3.CM.37. Inskip U.S.A. Aug.30. Supplied to and Fitted by N. 3.AZ.62. Seymour Berry. May 25. 3.BT.23. Dubonnet. June 14th. 3.BU.74. Bradford. June 21st. 3.BU.20. Bobbold. June 24th. 3.AX.121.… | ||
| scan0216 | Dispatch of an oil cooler matrix for examination, concerning chassis 3-AX-39. | ||
| View original record | RM/Std. C. to Roy/JT. 6W Cooling 361 Hd/HER7/JB.9.9.37. holes Ruy/STD re CHASSIS 3-AX-39. O/64655 Please receive herewith one oil cooler Matrix (E106) for your examination as per arrangement. Will… | ||
| scan0217 | Investigation report into the failure of a Phantom III steering column. | ||
| View original record | W/S. 361. To SG. & Hs. c. to H. C. c. to Da. BY. c. to Hm. RHC. c. to La. MX. FJH RHC/Cy.3/LS.10.9.37. RE FAILURE OF PHANTOM III. STEERING COLUMN. ex CHASSIS No. 3-BU-96. A.HARTLEY. We have… | ||
| scan0218 | Agreeing not to press Mr. C.R. Fairey to purchase a Phantom III at the present time. | ||
| View original record | S/W. Rm. Mr. C.R.Fairey. Rm4/R 3.9.37. 361 Cx7/KW13.9.37. I note what you say and I certainly agree that in the circumstances it would be best not to press Mr.Fairey to buy a P.III just yet. I shall… | ||
| scan0219 | The availability of a higher geared axle for the Phantom III for a special customer. | ||
| View original record | TO RMC. c. to Rm/Cry. 10/5? 361 Hs.8/KW.13.9.37. I assume that you will let Cx. know what we have available as regards a higher geared axle for the Phantom III, for special customer#. .874 .893 .935.… | ||
| scan0220 | The availability of special high-geared American-made axle ratios. | ||
| View original record | 4015. 361 Hs. from Rm/Gry. c. RHC. Rm/Gry1/R.14.9.37. Special High-geared Axle. Hs8/KW.13.9.37. When Cx. was here the other day asking about a special high-geared axle for Thistlethwaites car, we told… | ||
| scan0221 | Confirming the availability of American-made high gear pairs for a Phantom III back axle. | ||
| View original record | W/S. Ex. from Rm/Gry. c. RHC. HP/361 Rm/Gry5/R.17.9.37. High Geared Back Axle P.III. Confirming our conversation when you were up here last week, we find that we have in the Experimental Dept. one… | ||
| scan0222 | Oil cooler failure and replacement on a Phantom III vehicle. | ||
| View original record | N/W - Rm/Std. 361 Br/Bk3/W.21.9.37. re Oil Cooler Failures. Phantom III. The only car which has been here for oil cooler failure since Std's visit is 3-CP-16. In this case we fitted an E/87820 cooler,… | ||
| scan0223 | Investigation report on complaints for Phantom III chassis 3-AX-105 regarding failing soldered joints and a noisy dynamo. | ||
| View original record | W/S. To SG. & Hs. C. G. BY. C. Rm. Da. C. MX. BR. 361. RHC/Cy.2/LS.24.9.37. REFERENCE REPORT No. W.10. ON PHANTOM III. CHASSIS. 3-AX-105. LOTERY. We have investigated the complaints on this car and… | ||
| scan0224 | Fix for an electrical failure due to a shorting regulator, questioning why it affects the Phantom III but not Bentley models. | ||
| View original record | 361. To LA. [crossed out] c. Mx. [crossed out] c. Rm. c. Hs. [crossed out] BY/RD.2/B.28.9.37. Re. 3-BT-111 - R.J.Wormell Esq. Electrical Failure due to Regulator Shorting. Replying to LA18/T.23.9.37.,… | ||
| scan0225 | Fitting of Cleveland bronze clutch facings to cars GOH-3 and GHG-27 and requesting feedback. | ||
| View original record | W/N. To Br. from Rm/NRC. x 361? Rm/NRC.8/MH.14.10.37. Re GOH-3 and GHG-27. With regard to the above two cars to which we have fitted Cleveland bronze Clutch Facings, we confirm our request that you… | ||
| scan0226 | The condition of trial car 3-AZ-38, detailing clutch performance, oil consumption, and engine status for sales preparation. | ||
| View original record | Rm. 361 Mx.5/G.2.11.37. Re: 3-AZ-38. Ex. P.111 TRIALS. TOTAL MILEAGE 33,750. RC.1/L/26.10.37. It appears that in Rm 11/9.7.37. you asked for an opportunity to try the above car for clutch and oil… | ||
| scan0227 | Sending car 3-AZ-38 for investigation of heavy oil consumption and a new clutch plate fitment before resale. | ||
| View original record | Lillie Hall to W. RM. copy to HN. RC1/L/26.10.37. Re: 3-AZ-38 - ex P.111 Trials. I am sending the above car to you as I understand you wish to investigate its heavy oil consumption also, that you wish… | ||
| scan0228 | Fractured Steam Valve Body from a Phantom III, chassis 3-AZ-96. | ||
| View original record | 361. STEADMAN To By... from Rm/GWH. c. to Rm. c. to RHC. Rm/GWH.14/N.22.11.37. h/a Rm/STD Phantom III - Steam Valve Body - Chassis 3-AZ-96. We are forwarding to you a Steam Valve Body with the thread… | ||
| scan0229 | The failure of the charging system in a Phantom III vehicle and proposed modifications. | ||
| View original record | Hd/SB17/HR.23.11.37. AmQ HS 24 1937 BY c to Hs. 361 CHILDS re OWNER'S COMPLAINT REPORT NO. W.80. Failure of Charging System. Phantom III. What do you say to last paragraph Rm Arising out of the above… | ||
| scan0230 | Suggestion to issue a Depot Sheet to engineers regarding the red warning light not indicating dynamo faults. | ||
| View original record | - 2 - Hd/SB17/HR.23.11.37. Continued:- If you agree to this suggestion we will issue a Depot Sheet so that all Inspecting Engineers and others who come in contact with cars outside our Depots, will be… | ||
| scan0231 | Phantom III over-oiling modification and the resulting abnormal oil pressure at high speeds. | ||
| View original record | Sidge SWDC What about the oil press? P 361? N/W Rm/SWD c. to Hy c. to Hd c. to HA Technical - Phantom III Over-Oiling. 3617 With reference to Rm/SWDL.10/JH.6.12.37, we have just carried out your… | ||
| scan0232 | Complaint of tappet noise for a Phantom III Chassis, detailing the inspection and replacement of worn tappets. | ||
| View original record | Handwritten: Lala Swall Ask G.W.H. if he had any record of Plunger Clearances on this Car. To BY. c. Rm. c. Mx. c. Hs. 361 Rm Rm/GWH.2/B.15.12.37. Phantom III Chassis - Complaint of Tappet Noise.… | ||
| scan0233 | Investigation into Phantom III hydraulic shock damper cases dealt with by Cricklewood. | ||
| View original record | To By.. from Rm/GWH. 361. [strikethrough] c.c. to RHC. [/strikethrough] [strikethrough] c.c. to Hs. [/strikethrough] c. to Rm. ------------------- Rm/GWH.21/N.21.12.37. ------------------- Phantom III… | ||
| scan0234 | The availability of American-made axle gears versus ordering a new pair or fitting an overdrive gearbox. | ||
| View original record | To C. from Rm/Gry. c. By. c. Cx. 361 Rm/Gry.4/AP.17.12.37. Mr.Harris - 3.AX.193. With regard to your memo C.13/C.16.12.37, we still have in the Experimental Dept. one pair of American made 9/35 axle… | ||
| scan0235 | Internal query about the availability of a higher geared axle for a customer's Phantom III. | ||
| View original record | U.W. 361 C13/C16.12.37 by S/W We have an old owner of ours named Harris, who has a Phantom III, No. 3.AX.193. He apparently had a very good Phantom II that he sold to buy a Phantom III and he always… | ||
| scan0236 | Query regarding the cost and implications of fitting a higher ratio gear set for Mr. Harris. | ||
| View original record | S/W GRY 361 ? C5/C22.12.37 Re Mr.Harris....3.AX.293. Rm/GRY4/AP17.12.37 ----- I note that you have a pair of gears which will make the ratio 8% higher than standard and I shall be glad if you will… | ||
| scan0237 | The approximate labour cost for changing Phantom III axle gears. | ||
| View original record | Guy Labour involved in changing Ph III axle gears costs approximately £8.10.0. Hdy/SB. 23.12.37. £1 further mods | ||
| scan0238 | Letter to The Light Production Co. Ltd. arranging the receipt of a Phantom III car for testing. | ||
| View original record | 361 Rm/PD.16/JH. 22nd. December, 1937. The Light Production Co.Ltd., 60/66 Rochester Road, Westminster.S.W.1. For the attention of Mr.Brooks. Dear Sirs, With reference to your letter of the 17th inst.… | ||
| scan0239 | Second complaint about a fierce clutch with thermoid linings on a Phantom III, chassis 3-CP-16. | ||
| View original record | A.R.C file WRP 361 29/11/37 To By. from Rm/GWH. c. to Hm. c. to Mx. c. to RHC. c. to Hs. Rm/GWH.18/N.23.12.37. --------------------- Phantom III - Long Plate Clutch. Chassis 3-CP-16 - Mileage 4146 -… | ||
| scan0240 | Phantom III long clutch plate issue on chassis 3.CP.16 belonging to Gen. Critchley. | ||
| View original record | W/N. c. to By. c. to Mx. c. to RHC. c. to Hs. c. to Rm/GWH. 361 Rm/NRC.6/JH.29.12.37. PHANTOM III LONG CLUTCH PLATE. Chassis 3.CP.16 Gen. Critchley. Rm/GWH.18/N.23.12.37. reports a second case of a… | ||
| scan0241 | The investigation of a noisy high-pressure petrol pump from Chassis 3.CP.10, identifying an air leak as the cause. | ||
| View original record | 361 To By. c. to Mx. c. to By/Scott. c. to Rm/GWH. Rm/JBD.7/JH.30.12.37. HIGH PRESSURE PETROL PUMP. From Chassis 3.CP.10. In reply to your memo. By/NS.8/G.22.12.37. We have tested this pump on the rig… | ||
| scan0242 | Broken and brittle tappet springs from a Phantom III chassis. | ||
| View original record | To By... from Rm/GWH. c. to Mr. Rm. RHC. Liles 361 Rm/GWH.2/N.30.12.37. Re: Phantom III Chassis 3-AZ-98 We are forwarding the broken springs out of the tappets of the above car, as we think, they are… | ||
| scan0243 | Phantom III (3-AZ-98) with tappet noise, detailing scored tappets, broken springs, and worn cams. | ||
| View original record | To By.. from Rm/GWH. c. to Rm. Mx. Hs. Files 361 Rm/GWH.8/N.30.12.37. SWPL See me. Rm Re: Phantom III - 3-AZ-98, Mileage 11,615 This came in for tappet noise. There were six badly scored tappets, the… | ||
| scan0244 | Customer complaint of steering wobble and an investigation into its cause. | ||
| View original record | 361 Rm/GWH. from Rm. Rm5/R.3.1.38. P.III - 3.AX.121. A.G. Clark, Esq., The Plessey Co.Ltd. Will you please get in touch with this owner and deal with a complaint of steering wobbles which has been… | ||
| scan0245 | The changing of rear axle gears for a customer's car, including cost and logistics. | ||
| View original record | S/W....Hd. -> c. to Gry. ------ 361 C1/C3.1.38 Re 3.AX.193....S.Harris. You will see from Rm/Gry4/AP17.12.37 that the Experimental Dept. have a pair of rear axle gears which have the effect of… | ||
| scan0246 | Handing over a pair of 9/35 Phantom III axle gears to the Repair Department for use on Mr. Harris's car. | ||
| View original record | 361 HPS/CEP. from Rm/Gry. Rm/Gry.6/AP.4.1.38 We have handed over to the Repair Department our only pair of 9/35 Ph.III. axle gears for use on Mr. Harris's car. Will you please charge them a reasonable… | ||
| scan0247 | Steering wobble on Phantom III Chassis 3.AX.121 and arrangements for inspection. | ||
| View original record | 361. To Rm... from Rm/GWH. C. to By. Rm/GWH.9/N.5.1.38. Re: Phantom III Chassis 3.AX.121 - A.G.Clarke,Esq., ------------------------------------------- As requested in your memo Rm5/H.3.1.38, I got in… | ||
| scan0248 | Customer complaint about tyre performance, comparing Dunlop and Englebert tyres on a Phantom III. | ||
| View original record | 361 To Hs.., from Rm/GWH. c.c to Rm. c.c to By. c.c to Mx. Rm/GWH.7/N.7.1.38. Re: Phantom III - 3-AX-121 - A.G.Clarke,Esq., The Plessy Co,Ltd., The above Owner's car was brought into Cricklewood by… | ||
| scan0249 | Road test report on steering vibration issues and subsequent investigations. | ||
| View original record | -2- (the type prior to the present type). These were fitted as spares. I tested the steering wheel for slackness, there was no free movement. A road test was then taken Messervy and the chauffeur… | ||
| scan0250 | The resolution of a steering issue after trials and a discussion with the chauffeur. | ||
| View original record | -3- The chauffeur was still satisfied with the results so we returned to the Depot, and I checked the cross steering tubes by hand, as having proved the steering was right with correct tyres, there… | ||
| scan0251 | Clutch, flywheel, and starter ring issues on a Phantom III, Chassis 3.BU.98. | ||
| View original record | To Sg. from Rm/GWH. c. to Hs. c. to By. c. to Rm. c. to Mx. Handwritten: Chandler Handwritten: see me. Pam Handwritten: 361 Rm/GWH.1/N.8.1.38. Re: Phantom III Chassis 3.BU.98 - Mr Locan. This Owner… | ||
| scan0252 | Letter to C.H. Brooks of Light Production Co. regarding the performance of a Phantom III car. | ||
| View original record | 361 Rm3/R. 11th January, 1938. C.H. Brooks, Esq., Light Production Co.,Ltd., 60/66, Rochester Row, WESTMINSTER. S.W.1. Dear Brooks, We carefully checked over your Managing Director's P.III car, and… | ||
| scan0253 | Investigation into a spring failure on a Phantom III chassis, attributing the cause to over-stressing. | ||
| View original record | Hives Swells - What is our experience on these springs. To Rm/GWH. c. BY c. Mx c. Rm. 361 RHC/Cy.2/MND.11.1.38. RE PHANTOM III CHASSIS 3-AZ-90. The springs taken from this car have now been examined… | ||
| scan0254 | Shorting distributor cover on chassis 3-AX-109 belonging to Lord Queensbury. | ||
| View original record | To By. from Rm/GWH. c. Rm. c. to Mr. c. to LA. ---------- 361. Rm/GWH.18/N.12.1.38. ---------- Re: Chassis 3-AX-109 - Lord Queensbury. Shorting in distributor cover. ------------------------ The… | ||
| scan0255 | Dynamo repair for chassis 3.BU-32 due to a blown commutator, referencing previous similar issues. | ||
| View original record | BY. c to Rm. c to RHC/Mr. Smedley. 361 re CHASSIS NO. 3.BU-32. -------------------- We are today handing to Works for repair, the dynamo removed from the above car by Cricklewood. Apparently the… | ||
| scan0256 | Complaints report regarding noise from rough wheel bearings in Phantom III rear hubs. | ||
| View original record | W/S. To Br. from Rm/Gry. 36/. Rm/Gry.7/MH.13.1.38. COMPLAINTS REPORT N.398. This report says that noise has been experienced in the rear hubs df the Ph.III due to rough wheel bearings. Next time you… | ||
| scan0257 | Issues with front suspension needle and lower yoke bearings. | ||
| View original record | 361 also 346 By from Rm/Les. c. Hd. c. RHC. c. Hs. ------------------- Rm/Les.2/AP.15.1.38 Ph.III. FRONT SUSPENSION NEEDLE BEARINGS. Re. Hd/SB.16/HR.11.1.38 LOWER YOKE BEARINGS. We have examined the… | ||
| scan0258 | List of work required on Comdr. Holbrook's car and post-repair instructions. | ||
| View original record | To Rm/FD. from Rm. Rm.2/MH.17.1.38. [Handwritten] γ 361 Herewith list of work required on Comdr. Holbrook's car. When you have rectified starvation and suspension, car should be handed to the Repair… | ||
| scan0259 | List of required work for a Phantom II Chassis belonging to Commander Holbrook. | ||
| View original record | P.II CHASSIS COMMANDER HOLBROOK. (1) Front Damper (O.S.) (2) Petrol Starvation (Stops on reserve) 93 M.P.H. (3) Suspension. (4) Decarb. (5) Lever control to carb (Rattle) (6) Rattle in rear (silencer… | ||
| scan0260 | High-pressure petrol pump issue on chassis 3.CM.79, concluding the fault was dirt, not the pump. | ||
| View original record | 361 also 1263 W/N - Br/G. Rm/JBD.3/JH.18.1.38. HIGH PRESSURE PETROL PUMP OF CHASSIS 3.CM.79. Following a telephone conversation with Mr. Cliburn and receipt of your memo. ref. BR/G.1/M.12.1.38. we… | ||
| scan0261 | Despatching and re-directing a starter motor for chassis 3-BU-84. | ||
| View original record | R.C. What was wrong with these 361. N/W. D/BP. o Hd. o RC. o EY. Br/G30/G.21-1-38. Rm wearing of triggers switch m/re re. Chassis 3-BU-84. Karney. 3-AX-31. Treherne Thomas. ------------------- We have… | ||
| scan0262 | Complaint of stiff gear change operation from Lord Doverdale and potential solutions. | ||
| View original record | Hs. from Rm. c. Rm/GWH. 361 Rm9/R.25.1.38. Complaint of Stiff Change Speed Operation - Lord Doverdale 3-AZ-46. The latest type P.III box on which we have carried out experiments has a very much… | ||
| scan0263 | The examination of connecting rod bearings from a Phantom III chassis after a high-mileage trip to America. | ||
| View original record | To Sg.... from Rm/GWH. c. Hs c. By c. Rm. Handwritten Note: Poles Swoll - Should like to see these bearings 361 Re: Phantom III Chassis 3.AZ.60 - Mr Raphael - Mileage 25,164. We are sending six… | ||
| scan0264 | Replacement of PH.III big end bearings, detailing the supply of parts and fitting instructions. | ||
| View original record | r 361 also 1020 1243 W/P. To Sr/VA. from Rm/Swdl. Rm/Swdl.3/MH.29.1.38. PH.III BIG END BEARINGS 3.AZ.140. With reference to your memo Sr/VA.4/ET.25.1.38, we have instructed for a set of bearing halves… | ||
| scan0265 | List of instructions for modifications and maintenance on Commander Holbrook's car. | ||
| View original record | To Hd. 361? RM/FD.1/JH.29.1.38. 149.TA. Commander Holbrook. (1) Will you please have this car decarbonised by the owners instructions. (2) Also will you please have the petrol filter removed from the… | ||
| scan0266 | From the Repair Department concerning the final work and dispatch of Commander Holbrook's Phantom II car. | ||
| View original record | ? 361 Repair Dept. Rm1/R.1.2.38. Commander Holbrook's Car - P.II. We are sending you herewith Commander Holbrook's car. This gentleman is a friend of Mr. Hives, and we have been doing a certain amount… | ||
| scan0267 | List of work required on Commander Holbrook's car, specifically starvation and suspension issues. | ||
| View original record | To Rm/FD. from Rm. Rm.2/MH.17.1.38. Herewith list of work required on Commdr. Holbrook's car. When you have rectified starvation and suspension, car should be handed to the Repair Dept. Rm. | ||
| scan0268 | List of required repairs and adjustments for a Phantom II chassis owned by Commander Holbrook. | ||
| View original record | P.II CHASSIS COMMANDER HOLBROOK, 4 Acres, George Road, Kingston Hill. (1) Front Damper (O.S.) (2) Petrol Starvation (Stops on reserve) 93 M.P.H. (3) Suspension. (4) Decarb. REPAIR DEPT JOB. (5) Lever… | ||
| scan0269 | The testing and examination of a hydraulic shock damper for a Phantom III chassis. | ||
| View original record | RES 1292 BY.....From RHC/Cy. c. Rm c. Rm/GWH. c. Mx. c. LA. RHC/Cy.2/FH.1.2.38. PHANTOM III. RE. HYDRAULIC SHOCK DAMPER - Ex. CHASSIS 3-AZ-108. This Damper returned from Cricklewood was handed over to… | ||
| scan0270 | Damper unit, addressing its production, a reported knock, and its subsequent examination. | ||
| View original record | -2- RHC/Cy.2/FH.1.2.38.cont'd. This Damper was built on 3.7.36. and was therefore not produced under our latest diamond boring methods, but is never-the-less a satisfactory job, and we are satisfied… | ||
| scan0271 | Investigation into a Phantom II petrol starvation issue and subsequent steering and suspension adjustments for Commander Holbrook. | ||
| View original record | 361? To Rm. Rm/FD.15/JH.1.2.38. 149.TA. COMMANDER HOLBROOK. PHANTOM II re Petrol Starvation. We have never been able to reproduce this trouble. We are of the opinion that it may have been caused by… | ||
| scan0272 | Adjustments made to a vehicle's brakes and engine, with a list of noted issues requiring attention. | ||
| View original record | -2- Rm/FD.15/JH.1.2.38. All these jobs have been made O.K. and the bijur system checked to the necessary parts. BRAKES. These have been adjusted, and a new lever fitted to the front equalizer to… | ||
| scan0273 | Brief note suggesting a regulator was wrongly blamed for dynamo fuses blowing. | ||
| View original record | By. from Rm. c. Mx. 361. Rm6/R.3.2.38. This was probably a case where the regulator was blamed due to dynamo fuses blowing. Rm. | ||
| scan0274 | Examination report on a faulty regulator removed from chassis 3.BU.138. | ||
| View original record | FAULTY REGULATOR REMOVED FROM CHASSIS 3.BU.138. C.A.V. regulator No.B.2.C.J.1. 45105, which was said to have failed on the above car, was handed to us for examination and test. No details of the fault… | ||
| scan0275 | Note clarifying that supplied fuses were probably blown armature fuses. | ||
| View original record | -2- The fuses mentioned above as being supplied were probably armature fuses that had been blown. Rm/RC. | ||
| scan0276 | Arranging a car trial run and subsequent examination for a prospective customer. | ||
| View original record | 361 S/W. Rm. C to DH re- 3-CP-IO. Cx2/KWI0.2.38. Reference Cxl/KW9.2.38, as this car is going to be with St giving a run in his district, I have instructed that it shall come to you on Monday… | ||
| scan0277 | The arrival of car 3.CP.10 for a 24-hour service. | ||
| View original record | To Cx. from Rm/Gry. 361 Rm.Absent. Rm/Gry.6/AP.11.2.38 Re. 3.CP.10. We note this car will be arriving on Monday or Tuesday next. This time is convenient to us, and we shall be able to let you have it… | ||
| scan0278 | Complaint Report N.398 concerning noise in the P-III rear hubs for chassis 3-AZ-114. | ||
| View original record | 361 P. FJH N/W. c Rm/Gry. D/BP Br/G30/G.11-2-38. H.R. re. Tech.P-lll - Complaint Report N.398. (Chassis 3-AZ-114) ------- With reference to Rm/Gry.7/MH.13-1-38, dealing with noise in the P-III rear… | ||
| scan0279 | The investigation of multiple faults on chassis 3-AZ-186 for F.W. Wilcock, Esq. | ||
| View original record | W/S. (C). C. HS. C. SG. C. MR. C. Hd. C. Rm/SWdL. 361. BY.5/G.15.2.38. RH/MTAS RE: CHASSIS 3-AZ-186. F.W. WILCOCK, ESQ. Referring to the above customer's complaint in regard to chassis 3-AZ-186, when… | ||
| scan0280 | Upper piston ring breaking, attributing the cause to flutter and suggesting experiments with Bentley piston rings. | ||
| View original record | - 2 - BY.5/G.15.2.38. We have had two or three cases of the upper piston ring breaking. We are inclined to think this is due to flutter, and we are making experiments which I would like Rm/Swdl. to… | ||
| scan0281 | Response to complaint report N.398 about a noisy rear hub bearing on chassis 3-AZ-114. | ||
| View original record | 361. To Br. from Rm/FJH. c. Rm/GWH. Rm/FJH.6/MH.16.2.38. RE COMPLAINT REPORT N.398 (CHASSIS 3-AZ-114) NOISY REAR HUB BEARING. We thank you for the rear hub bearing which you have returned to us. We… | ||
| scan0282 | Inspection report on a faulty G.S.SC. petrol pump detailing the cause of failure, repairs undertaken, and further testing. | ||
| View original record | To By. from Rm/JBD. G. MX. Rm/JBD.1/MH.18.2.38. 361 PETROL PUMP OFF 3.AZ.74. No.RB.636. This is a G.S.SC. petrol pump and had not been inspected at the works. The complaint Report states recurrent… | ||
| scan0283 | Identifying the chassis from which two specific petrol pumps were sourced. | ||
| View original record | 361 also 1263. To Br/G. c. to D/BP. Rm/JBD.18/JH.1.3.38. The petrol pumps referred to in D/BP.WH.14/DH.25.2.38. are as follows. The High Pressure pump No.G.5.1937 is off chassis 3.AZ.196. and the dash… | ||
| scan0284 | Investigation report on a noisy high-pressure petrol pump from chassis 3.CM.73. | ||
| View original record | To By. from Rm/JBD. c. MX. c. BR. 361 Rm/JBD.8/MH.1.3.38. HIGH PRESSURE PETROL PUMP NO.G5.1893 OFF CHASSIS 3.CM.73. Owner's complaint noisy when first started up, especially on one side. It was… | ||
| scan0285 | Customer complaint about a leaking water-pump from Chassis No. 3-BU-48, which was found to have a badly worn spindle. | ||
| View original record | N/W. BY. Hd. D/BP. 361 Br/C20/G.8-3-38. re. Chassis No. 3-BU-48. Verrells. With reference to N Complaint Report - N.671., and to the water-pump removed from the above. We are sending this on by Lorry,… | ||
| scan0286 | Return of a steering column for chassis 3-BU-48, in relation to complaint report N.671. | ||
| View original record | N/W. BY/ Hd. D/BP. Br/G30/G.9-3-38. hols Rhy/sds re.Chassis No. 3-BU-48. Verrells. With reference to N Complaint Report - N.671. The steering Column - F/87743, is also being returned on your Lorry,… | ||
| scan0287 | Clarifying the source of a vehicle rattle complaint, distinguishing between transmission and wheel issues. | ||
| View original record | W/K. To Rm/GWH. from Rm/Gry. c. Mx. Rm/Gry.6/AP.9.3.38 P.3. COMPLAINTS Rm/GWH.3/N.4.3.38 With regard to No.3. under Rattles in Transmission, are you sure that all the trouble is due to dry wheel… | ||
| scan0288 | Failure of steering roller followers and requesting complete failed units for analysis. | ||
| View original record | W/N. To Br. from Rm/FJH. 361? Rm/FJH.8/AP.10.3.38 FAILURE OF STEERING ROLLER FOLLOWERS. We thank you for the roller follower and cage from chassis 3.BU.108. We are anxious to see the inner cones aswe… | ||
| scan0289 | The despatch of an Inner Cone for a Phantom III steering system, chassis 3-BU-168. | ||
| View original record | 361 N/W. Rm/FJH. c-by BP. Br/G1/M. 15.3.38. AHr. re, Technical - Phantom III Steerings. (Chassis No. 3-BU-168 Fairhaven). ? With reference to Rm/FJH8/AP.10.3.38. We still have the Inner Cone in… | ||
| scan0290 | Return of a leaking water pump for Chassis No. 3-AZ-180. | ||
| View original record | N/W. Rm/Std. c- D/EP. 361. Br/G25/G.16-3-38. re. Chassis No. 3-AZ-180. Kemp Gee. hdin With reference to N Complaint Report - N.707, and to the water-pump referred to therein. The leaking pump is being… | ||
| scan0291 | The return of a water-pump from Chassis No. 3-AZ-68 for attention. | ||
| View original record | N/W. Rm/Std. e-D/BP. 361. Br/G20/G.16-3-38. re. Chassis No. 3-AZ-68. Leigh. [handwritten signature] With reference to N Complaint Report - 718. The water-pump removed is being returned for your… | ||
| scan0292 | Worn water pumps on two Phantom III chassis, noting the material is bronze, not Lignum Vitae. | ||
| View original record | 361 To By.. from Rm/GWH. c. to Rm, c. to Rm/Std. Rm/GWH.7/N.17.3.38. Re: Phantom III Chassis - Water Pumps. 3.AZ.68 and 3.AZ.180. We are forwarding to you two pumps on which the thrust block and… | ||
| scan0293 | Worn water pumps with incorrect thrust block material for Phantom III chassis 3.AZ.68 and 3.AZ.180. | ||
| View original record | Handwritten: Tele Water Pump To By. from Rm/GWH. (To By. is struck through) c. to Rm (struck through) c. to Rm/Std. Handwritten: STEADMAN - See me Handwritten: 361 Rm/GWH.7/N.17.3.38. Handwritten: Rm… | ||
| scan0294 | Excessive cylinder wear on a low mileage vehicle and the company policy regarding the cost of rebores. | ||
| View original record | To By... from Rm/GWH 261 c. to Rm. c. to Hs. Mttis- See me Rm Rm/GWH.8/N.17.3.38 Chassis B.144.HK - Col.S.Wenger. Mileage 11,807. This car came in for a top decarb. but when tested the engine was… | ||
| scan0295 | Letter from a US retailer regarding steering issues on a demonstrator vehicle. | ||
| View original record | NEW YORK SALES SALON 10 EAST 57TH STREET CABLE ADDRESS "ROLLIC" NEW YORK ELDORADO 5-3606 F.T. HARDY. [handwritten] J. S. INSKIP, INC. AUTHORIZED RETAILERS FOR THE UNITED STATES ROLLS-ROYCE & BENTLEY… | ||
| scan0296 | Cause of a burnt-out rear axle oil seal on Chassis No. 3.AZ-66 and potential solutions. | ||
| View original record | Hd. c. Rm/Grys. ------ 361. BY.12/G.21.3.38. CHASSIS NO. 3.AZ-66. MRS. FYFE JAMIESON. With reference to the oil seal to the rear axle, which burnt out, I would like to know whether the car in question… | ||
| scan0297 | Customer complaint of petrol starvation on chassis 3.AZ.68. | ||
| View original record | W/N. To Br. from Rm/JBD. 361 Rm/JBD.4/MH.21.3.38. RE CHASSIS 3.AZ.68. Following the complaint sheet N.718 when petrol starvation was reported on the above chassis, I have been asked to ascertain if… | ||
| scan0298 | Responding to a query about chassis no. 3.AZ-66, detailing its usage and potential for high oil temperatures. | ||
| View original record | c to Rm/Gry. 361 Hd/SB2/HR.23.3.38. Dictated 22.3.38. re CHASSIS NO. 3.AZ-66. Mrs. Fyfe Jamieson. ------------------- Replying to your BY.12/G.21.3.38., this car has never been on the Continent, but… | ||
| scan0299 | The performance and potential modifications of Phantom III clutches fitted with Thermoid facing. | ||
| View original record | 361 also 312 Sg. from Rm/NRC. c. Hs. c. Hy. c. Da. c. Mx. c. Ld. c. OWH. P.III CLUTCH WITH THERMOID FACING. The attached report indicates that we can run P.III clutches nearer the slipping point than… | ||
| scan0300 | Investigation into intermittent clutch grab and judder issues with a Phantom III clutch using Thermoid facing. | ||
| View original record | To Sg. from RM/HAC. c. Hs. c. Ey. c. Ds. c. Mx. c. Hd. c. GWH. Ra/HAC.2/MH.23.3.38. P.111 CLUTCH WITH THERMOID FACING. (HARLAW 3.BT.59.) There have been isolated cases of complaints of Thermoid faced… | ||
| scan0301 | Clutch spring testing to resolve issues of judder and slipping, and recommendations for future complaints. | ||
| View original record | -2- We therefore decided to try a set of lighter thrust springs, and tested the existing springs which were only 2½ under standard poundage, and the new springs fitted were 16.5% under standard (or… | ||
| scan0302 | Four main variable factors that cause clutch judder and the results of a new clutch plate test. | ||
| View original record | -3- One point we would particularly stress, as a result of this and previous experience is, that a clutch carefully tested over a considerable distance, may appear to behave perfectly, and yet may… | ||
| scan0303 | Response to an owner's complaint about engine overheating, discussing potential causes related to the radiator matrix and water pump. | ||
| View original record | To Hd. from Rm/Std. c. Hs. c. Br. c. By. 361. Referring to Owner's Complaint Report No.W.152 (3.B.U.-32 Eirhurst) in which it is reported that the water pump driving splines had failed causing… | ||
| scan0304 | Requesting an analysis of petrol from a carburetter that is causing flooding issues. | ||
| View original record | 361 To H1. from Rm/Swdl. Rm/Swdl.1/MH.25.3.38. PH.III. 3-BU-184. (13,473 MILES). Will you please analyse the contents of the bottle of petrol we hand you herewith as drained from the carburetter out… | ||
| scan0305 | Investigation into a fierce clutch engagement issue on a Phantom III, chassis 3-BT-59. | ||
| View original record | To Sg... from Rm/GWH. c. to Hs. c. to By. c. to Rm. c. to Mx. A.R.C file 361. Rm/GWH.15/N.3.3.38. Phantom III - Long Plate Clutch. Chassis 3-BT-59 - Mr Haslam. The above car came into Cricklewood on… | ||
| scan0306 | To Mr. Steadman requesting remarks on an attached report concerning Sir Francis Peek, Bt. | ||
| View original record | 361 STEADMAN. See me P C8/C27.4.38m S/W Rm....from C. [Illegible signature] Re 3-CP-108...Sir Francis Peek, Bt. Sg. has asked me to send you a copy of the attached report from H., as it has a bearing… | ||
| scan0307 | Complaint case regarding a burst oil cooler and boiling engine on a Phantom III chassis belonging to Sir Francis Peek. | ||
| View original record | SN/ COMPLAINT CASE. Sg.... from H. RECEIVED APR 1938 H.6/H27.4.38. Sir Francis Peek, Bart., P.III chassis No. 3-CP.108. ------------------------- Br. telephoned this morning to give advance… | ||
| scan0308 | Depot instruction for the BT series and the replacement of 'E' type coolers. | ||
| View original record | -2- Later, on January 6th 1938, Hd. addressed a memo to N. saying it had been necessary to extend the Depot Sheet instruction to cover 100 cars of the BT series. It seems that the 'E' type cooler dip… | ||
| scan0309 | Complaint report requesting clarification on the cause of wear on an excessively slack 2nd speed cone. | ||
| View original record | r 361 W/N. To Br. from Rm/Gry. c. MX. c. GWH. Rm/Gry.o/MH.29.4.38. COMPLAINT REPORT N.884. With regard to the complaint of the 2nd. speed cone being excessively slack, can you tell us whether it had… | ||
| scan0310 | Correspondence regarding an undersized inner cone for Chassis No. 3-BU-80, related to Complaint Report N.884. | ||
| View original record | 361 N/W. c c Rm/Gry. Mx.(struck through) D/BP. Br/G2/G.30-4-38. re. Chassis No. 3-BU-80. (Complaint Report N.884) Thank you for your Rm/Gry.6/MH.29-4-38. In our opinion, the G/84367 Inner Cone, was… | ||
| scan0311 | Complaint report N.884 regarding a cone being too small in diameter. | ||
| View original record | Rm/Grys. 3617 Rm/GWH.34/G.3.5.38. COMPLAINT REPORT N.884. Br. is reporting to you with regard to your memo, I have seen the cone in question, and in my opinion it is on the small size in diameter.… | ||
| scan0312 | Burst oil cooler for chassis 3-BU-26, being dispatched for examination following a complaint report. | ||
| View original record | 361. N/W. BK. c Rm. c D/RP. STEADMAN Br/G39/G.11-5-38. re. Chassis No. 3-BU-26. G.H.Cook.Esq. HownRumpasg With reference to N Complaint Report - 931. The burst Oil Cooler - E/87820 "F" 263, is being… | ||
| scan0313 | Water pump failure on a Phantom III car, requesting an alignment check on it and other similar vehicles. | ||
| View original record | To Hd. from Rm/Std. c. Hs. c. By. 361. Rm/Std.4/MH.13.5.38. WATER PUMP FAILURE - PH.III. 3.BU.32. Confirming our telephone conversation with you, will you please endeavour to get hold of 3.BU.32 car… | ||
| scan0314 | Enquiry on engine oil change intervals for a Phantom III chassis. | ||
| View original record | Rm/Gry. 361 Hd/Sd15/HR.26.5.38. re CHASSIS NO. 3.BU-16. Sir G. Martin. --------------------- Referring to our conversation on the 'phone this morning, regarding an enquiry we have received as to the… | ||
| scan0315 | Recommended reduction in engine oil change interval for a customer's car, chassis 3.BU.16. | ||
| View original record | 361 To Hd/Sd. from Rm/Gry. Rm/Gry.2/MH.27.5.38. CHASSIS 3.BU.16. With regard to the correspondence you have sent over about Sir George Martin's car we have to admit that it would be better to change… | ||
| scan0316 | The potential reclamation or scrapping of standard P-III clutch springs. | ||
| View original record | 364 P. N/W. Rm/NRC. o-Hd. Br/G45/M.3-6-38. re. P-III - Tech. CLUTCH SPRINGS. Further to our Br/G35/G, of to-day in connection with the above. We are getting quite a collection of the standard springs,… | ||
| scan0317 | Requesting the return of stronger springs removed from clutches to the Derby factory. | ||
| View original record | W/N. To Br. from Rm/NRC. c. Hd. c. By. 8 312 ? Rm/NRC.5/MH.9.6.38. In reply to Br/G45/M.3.6.38, we should be glad to have the stronger springs removed from clutches returned to Derby in batches when… | ||
| scan0318 | Investigation into a high-pressure petrol pump failure from chassis 3.CM.107 due to gummed valves. | ||
| View original record | 361 To By. c. to Mx. c. to OWH. c. to W/N. Rm/JBD.7/JH.14.6.38. High Pressure Petrol Pump off Chassis 3.CM.107. We received the above pump today and confirm the findings in GWH's memo.… | ||
| scan0319 | Note instructing Hancock to test recommendations and advising that the clutch brake should be a last resort. | ||
| View original record | N.R.C. 361 Get Hancock to try our recommendations & report. Ry agrees clutch brake should be used only as a last resort. Rm. | ||
| scan0320 | 'brake shoe' scheme for a PIII model and a suggested alternative fix. | ||
| View original record | Rm The parts for the "brake shoe" scheme are made, and ready for fitting to a PIII. I still think that complaints can be overcome by lining up the engine, gearbox given that the driven plate has… | ||
| scan0321 | Customer complaint about a Phantom III clutch not stopping and the proposed experimental clutch brake solution. | ||
| View original record | Rm. BY.12/N.22.6.38. Re: Phan.III Clutches - Not Stopping. J.Musker Esq., 3.BT.73. The above customer complained sometime ago about the difficulty in engaging either first or reverse gear when at… | ||
| scan0322 | Complaint sheet requesting clarification on a report about slack in the pivot wish-bone joints. | ||
| View original record | 361 W/N: To Br. from Rm/Gry. Rm/Gry.2/MH.27.6.38. COMPLAINT SHEET N.1111. With regard to this complaint report in which you say there was slack in the needle bearings of the pivot wish-bone joints, we… | ||
| scan0323 | Customer complaint about a 'wobble' or 'shimmy' on a Phantom III chassis. | ||
| View original record | W/S.(C) c. Rm. 361 BY.5/G.28.6.38. PHANTOM III. CHASSIS 3-BU-104. VAN RIEDEMANN. We were distinctly interested in the letter from the above customer in this week's complaint list. If the facts are as… | ||
| scan0324 | List of tests and observations regarding engine pinking as affected by fuel distribution. | ||
| View original record | PINKING. As affected by distribution. ① Compare standard with small manifold ② Compare 2 S.U's with Stromberg on weakest maintained mixtures ③ Compare knock rating of various fuels on the road. ④ Get… | ||
| scan0325 | Arrangement to check a Phantom III chassis belonging to Herr T. Von Biedemann. | ||
| View original record | 361 S/W. To BY. from C. copy to Rm. copy to Mx. Re: Phantom III. Chassis No.3-BU-104. Herr T. Von Biedemann. C6/D29.6.38. BY5/G.28.6.38. We note that this raises rather a new point and that Rm. is in… | ||
| scan0326 | Complaint sheet for chassis 3-AZ-154 regarding slack, broken rollers and a choked oil supply in the wishbone. | ||
| View original record | N-W 361 Br/M3/A. 29.6.38 re Chassis 3-AZ-154 - Complaint sheet N.1111 Your Rm/Gry2/MH27.6.38. We found slack to exist in both the top and bottom bearings of the outer wishbone. We found that some of… | ||
| scan0327 | Customer complaint about the Phantom III clutch not stopping and potential causes. | ||
| View original record | 361 also. 1/13 To Rm/GWH. c. to By. Rm/NRC.11/JH.30.6.38. J. Musken Esq. 3.BT.73. Re above customers complaint of clutch not stopping, we know that a number of Phantom III clutches do stop reasonably… | ||
| scan0328 | Investigation into a pump failure on Chassis 3.CM.107, identifying paraffin and rubber components as the cause. | ||
| View original record | 361 W/N. Rm/JBD.10/JH.2.7.38. Chassis 3.CM.107. The failure of this pump was definitely due to gummed down valves as stated in my report Rm/JBD.7/JH.14.6.38. We have since found that the residual… | ||
| scan0329 | The return of an oil cooler housing from Chassis No. 3-BT-193 to Derby. | ||
| View original record | 361 N/W. - BY. c - Rm/Std. c - BP/DP. Br/G10/G.5-7-38. re. Chassis No. 3-BT-193. Sir John Jarvis. With reference to N Complaint Report - 1144. Dealing with the Oil Cooler Housing removed - E/85026.… | ||
| scan0330 | Overheating issue with Chassis No. 3-AX-175, detailing the return of a radiator matrix after failed repairs. | ||
| View original record | File P-III Radiators N/W. Rm/Std. Hd. D/BP. 361 Br/G2/G.6-7-38. [Illegible signature] re. Chassis No. 3-AX-175. Normand Garage. (Tech. P-III Radiator Matrices) We have returned by your Lorry this… | ||
| scan0331 | Works Order for the repair of a Radiator Matrix to be held in stock. | ||
| View original record | RR 615B (5T) (52896 14-12-37) B.F. Handwritten: REPAID Rm / STP Stamped: B 42757 WORKS ORDER No. 47678 Date 12.7.38. CHASSIS OR AERO ENGINE 3-AX-175 ORDER OR CONTRACT REF. Customer Messrs.R.R.Ltd.,… | ||
| scan0332 | Cause of a pump failure on chassis 3.CM.107, attributing it to rubber caps used with paraffin. | ||
| View original record | 1263 W/N. Br. from Rm. Rm1/R.7.7.38. Pump off Chassis 3.CM.107. Replying to Br2/LS.6.7.38., the cause of failure of this pump was put in a nutshell in the last sentence of the second paragraph of… | ||
| scan0333 | Brake failure on chassis 3-AX-121 due to faulty adjustment. | ||
| View original record | To Br. c. To Sg. Hs. C. Rn. Da. Mx. RHO. LA. Hd. A.F.M 361. BY.19/N.8.7.38. A.G.CLARKE - CHASSIS 3-AX-121. Re: COMPLAINT No. N.1162. The brake failure on this car was apparently due to faulty… | ||
| scan0334 | Phantom III, chassis 3-CM-161, regarding an issue with the top gear coming out of mesh. | ||
| View original record | 361 FJH Rm/GWH [struck through] o BI c Rm LA5/T12.7.38 Phantom III - 3-CM-161 The above car was finally tested as a complete car in May last and at that time no trouble was experienced with the top… | ||
| scan0335 | Communication regarding the failure of a latest 'F' type oil cooler on chassis 3.AX.95. | ||
| View original record | W/N. To Br. from Rm/Std. 361 Referring to your Complaint Report W.203 we are naturally concerned to hear that the oil cooler of the latest 'F' type has failed on chassis 3.AX.95. We would like you to… | ||
| scan0336 | Query regarding an over-heating complaint on a Phantom III chassis, investigating the cause. | ||
| View original record | γ 361 W/N. To Br. from Rm/Std. Rm/Std.4/MH.19.7.38. PH.III OVER-HEATING COMPLAINT. CHASSIS NO.3.CP.194. Referring to your Owners' Complaint Report No.N.1210 we note that one of the complaints was… | ||
| scan0337 | Customer request for a clutch brake for Chassis 3-BT-73. | ||
| View original record | CHANDLER. hl See me Rm. BY.27/N.21.7.38. Rm 861 P Re: Chassis 3-BT-73 - John Musker. A few days ago, I received from Sales a request for information in regard to the clutch brake we have schemed out… | ||
| scan0338 | Follow-up report on an overheating complaint for chassis 3-CP-194, detailing tests and precautionary measures taken. | ||
| View original record | N-W Rm/Std. ?.361?. Br/M10/A. 21.7.38 re Chassis 3-CP-194 - Overheating Your Rm/Std4/MH 19.7.38 With reference to complaint report N. 1210 dealing with the overheating of the engine of this car, we… | ||
| scan0339 | Noisy twin petrol pumps for two chassis, detailing their replacement and the return of original components. | ||
| View original record | 361 N/W. Rm/JBD. c.c. E/BP. Br/G21/G.8-8-38. re. Chassis Nos - 3-AX-167 & 3-BT-167. The respective Customers complained of noise from the Twin petrol pumps, which we confirmed ourselves, after trying… | ||
| scan0340 | Overheating complaint for a Phantom III, chassis 3.AZ.216, and potential remedies. | ||
| View original record | 361 also 1114 To Hd. Rm/Std.3/JH.26.8.38. Phantom III Overheating Complaint 3.AZ.216. returned to Hd. Referring to Rob.10/22.8.38. which has been passed on to Rm/Std. for his attention, we would like… | ||
| scan0341 | Confirmation of a broken differential casing from chassis GTL-71, a common issue on early Phantom III cars. | ||
| View original record | Bl. c to Rm/Gry. 361 Hd/SB27/HR.15.9.38. re CHASSIS NO. GTL-71. Brown. ----------------- We confirm having handed you the broken differential casing removed from the above car, as reported in Owner's… | ||
| scan0342 | The removal of a bevel pinion thrust race from the rear axle of a Phantom III chassis. | ||
| View original record | 361 Rm/Gry. Hd/SB20/HR.22.9.38. re PHANTOM III CHASSIS NO. 3.BT-65. Herewith bevel pinion thrust race removed from the rear axle of the above car, in accordance with your request. Hd/SB. | ||
| scan0343 | Complaints of wheel driver knock or creak on the Phantom III model. | ||
| View original record | 361 also 356 To By. from Rm/Gry. c. Da. c. Hdy. c. HPS. Rm/Gry.17/Jh.23.9.38. Wheel Drivers Phantom III. Since the inception of complaint reports in July 1937 there have been 44 complaints of wheel… | ||
| scan0344 | Scatter plot chart of mileage versus chassis number series for complaints of creak or knock in PIII wheel drivers. | ||
| View original record | [ "COMPLAINTS OF CREAK OR KNOCK OF", "WHEEL DRIVERS", "P III", "(FROM JULY 1937.)", "MILEAGE", "16000 OR OVER", "14000", "12000", "10000", "8000", "6000", "4000", "2000", "CHASSIS NUMBER", "AZ", "AX",… | ||
| scan0345 | Faulty thermostats on Ph.III and 25/30 HP cars and the procedure for their return. | ||
| View original record | 361 To Hd. from Rm/Std. c. Br. Rm/Std.2/MH.27.9.38. We note that there have been numerous cases recently of thermostats on Ph.III and 25/30 H.P. cars being returned to the makers as being faulty. One… | ||
| scan0346 | Sample of a water preparation and aluminium washers from the oil cooler of chassis 3-BT-187. | ||
| View original record | Hd c to Tr File Radiator - PM Rob10/30.9.38 361? Hde Thyson Re : Chassis No 3-BT-187 Sandberg With reference to Hd/SB11/HR.6.9.38,I enclose herwith a sample of the preparation which was put in the… | ||
| scan0347 | Request for the mileage of a chassis since an HP petrol pump was fitted. | ||
| View original record | 361. W/N - Br. Rm/JBD.2/JH.13.10.38 re 3.CM.117. Will you please let us have the mileage of the above chassis since the H.P. petrol pump was fitted. We have received the pump. Rm/JBD. | ||
| scan0348 | Testing and repair of a radiator matrix unit following a suspected fault. | ||
| View original record | To Hd. from Rm/Std. c. Br. c. D/BP. 361 Rm/Std.5/MH.13.10.38. Referring to Br/G.2/G.6.7.38, this matter has been overlooked for some time, but we have tested the matrix unit for the fault suspected… | ||
| scan0349 | Report regarding a faulty thermostat on chassis no. 61-MW, which required replacement. | ||
| View original record | N/W. Rm/Std. c - Hd. c - D/BP. Ili 4328 361. Br/G2/G.19-10-38. STD re. Chassis No. 61-MW. This car arrived in yesterday, for immediate attention to be given to the Thermostat. The Customer complained… | ||
| scan0350 | Examination report on a driven plate from a Phantom III, noting cracks in the facings and suggesting re-facing. | ||
| View original record | 361 & 312 To Hd. Rm/NRC.9/JH.2.11.38. 3.BT.141. Harrison (Clyde Auto). We have examined the driven plate removed from the above Phantom III. Mr. Reid reports that the facings appear to have stuck to… | ||
| scan0351 | Advisable removal of oil coolers from all Phantom III cars following a reported failure. | ||
| View original record | 361 To Hd. from Rm/Std. Referring to Owners' Complaint Report No. W.254 (3.AZ.56 oil cooler failure) Rm. is of the opinion that it will be advisable to remove oil coolers from all P.III cars in… | ||
| scan0352 | The condition of big end bearings in several Phantom III cars, noting satisfactory cases and failures. | ||
| View original record | 361 also 1114 c. to Rm/Steadman. HdS/IB.11.11.38. OIL COOLER FAILURES ON PHANTOM III. Note Rm/SDg Reference Rm/Std.6/MH.7.11.38. requesting that we should let you have some information as regards the… | ||
| scan0353 | Query regarding the cause of oily hand brake shoe liners in relation to Phantom III Complaint Report N.1530. | ||
| View original record | 361 W/K. To GWH. from Rm/AFM. c. Br. W/N. Rm/AFM.7/MH.22.11.38. PHANTOM III COMPLAINT REPORT NO. N.1530. With reference to this report, can you say why the hand brake shoe liners were oily ? Where had… | ||
| scan0354 | Report regarding a faulty thermometer on Chassis No. 3-CP-178 which was reading 10 degrees high and subsequently replaced. | ||
| View original record | N/W. Rm/Std. c. Hd. c. D/BP. huth 1/SM 3603 Br/G3/G.12-11-38 FULL X6003 re. Chassis No. 3-CP-178. G.S.Engle.Esq. Whilst on test with this car yesterday, we noticed the Thermometer to be reading 10°… | ||
| scan0355 | The testing of a faulty calorstat unit from chassis No. 61.MW. | ||
| View original record | W/N. To Br. from Rm/Std. c. Hd. c. D/BP. 361 Rm/Std.3/MH.5.12.38. CHASSIS No. 61.MW. Referring to Br/G.2/G.19.10.38, we have checked the calorstat unit returned from above chassis and find that it… | ||
| scan0356 | Requesting an examination into the cause of a cracked central tube on a Phantom 111 hydraulic damper. | ||
| View original record | HH/Mr. Whitehead. c. Rm/AFM. 361 BY.1/G.6.12.38. PHANTOM 111 - HYDRAULIC DAMPER. 3.BT.55 - Mileage 17,323. RE: FAILURE IN THE CENTRAL TUBE BY CRACKING COMPLETELY ALONG THE LENGTH ON EACH SIDE OF THE… | ||
| scan0357 | Maximum pressure expected in the Phantom III front damper tube. | ||
| View original record | 36/k To By. from Rm/AFM. c. H1/EJW. Rm/AFM.7/MH.7.12.38. PHANTOM III - FRONT DAMPER. In reply to your By.1/G.6.12.38. The pressure reached in this damper tube is unlikely to exceed 200 lbs/sq.in. with… | ||
| scan0358 | Returning an Oil Cooler Matrix for Chassis No. 3-AZ-112 based on Complaint Report No1575. | ||
| View original record | N/W. Rm/Std. Hd. D/BP. 361. Br/GS/G.7-12-38. re. Chassis No. 3-AZ-112. Astor. Complaint Report No1575. Noted Rm/STD In accordance with this Report, we are returning for your attention - the E/87820… | ||
| scan0359 | Cracked 'F' type oil cooler on chassis 3-AZ-144, advising it be returned to the Works. | ||
| View original record | N/W. Rm/STD. c Hd. c D/BP. 361 Br/G2/M. 14.12.38. re, Chassis No. 3-AZ-144. -------------------------- This Car has been in our hands for an R.15 Decarbonisation. Whilst cleaning out the Oil Cooler,… | ||
| scan0360 | Defect in an oil cooler for chassis no. 3.AZ.144, caused by excessive machining. | ||
| View original record | 361 W/N. To Br/G. from Rm/Std. c. By. c. Hd. c. Roy/JT. c. D/BP. Rm/Std.6/MH.17.12.38. OIL COOLER - CHASSIS NO. 3.AZ.144. Referring to Br/G.2/M.14.12.38, we have examined the oil cooler referred to -… | ||
| scan0361 | Laboratory analysis report on the hardness, microstructure, and defects of a Phantom III Front Hydraulic Damper central tube. | ||
| View original record | M.1756. 361 By. from H1/EJW. Rm/AFM. H1/EJW. 1/JM. 19.12.38. Laboratory. Phantom III - 3BT.55 - Front Hydraulic Damper Central Tube - Your ref. By.1/G. 6.12.38.… | ||
| scan0362 | Laboratory report with two micrographs showing material structures at x300 magnification. | ||
| View original record | ROLLS-ROYCE LABORATORY REPORT: H1/EJV. 1/JM. 19.12.38. M.1756/1. x300. Cementite in the spheroidal condition. M.1756/2. x300. Pearlitic structure restored. | ||
| scan0363 | Laboratory report with a micrograph showing oxidised seams on the inner surface of a tube. | ||
| View original record | ROLLS-ROYCE LABORATORY REPORT: hl/EJW. 1/JM. 19.12.38. M.1756/3. x150. Oxidised seams on inner surface of tube. | ||
| scan0364 | Complaint case requesting the examination of an oil cooler matrix, thermometer and oil gauge from chassis 3-CM-199. | ||
| View original record | 361 Rm/Std. c. Roy/JT. c. D/BP/WH. Hd/HER10/JMB. 19.12.38. CHASSIS NO. 3-CM-199. o/49633. [Illegible handwritten note] COMPLAINT CASE. Please receive herewith for your examination one oil cooler… | ||
| scan0365 | Unresolved customer complaints regarding steering and body movement for chassis 3-BT-81. | ||
| View original record | 361 Rm. --- Hdl/IB.20.12.38. ------------- re CHASSIS NO. 3-BT-81. SIR HERBERT SMITH, BT. -------------------- The above customer owns 3-AZ-168, which is a Sports Sedanca de Ville, and 3-BT-81 Sedanca… | ||
| scan0366 | Continued memo seeking opinions on improving a car's springing, steering, and body movement. | ||
| View original record | - 2 - Hdl/IB.20.12.38. CHASSIS 3-BT-81. ----------------- Continued:- As briefly as possible, the above is the history of the motor car, and I should like you to have a run in the car and let me have… | ||
| scan0367 | To Sir Herbert Smith regarding the difficulty of improving coupé bodies on chassis 3-BT-81. | ||
| View original record | 361 Hd. from Rm. c. Hs. c. By. Rm4/R.22.12.38. SIR HERBERT SMITH, BT. Confirming our conversation when we tried Chassis No. 3-BT-81, we do not believe that we shall be able to improve materially this… | ||
| scan0368 | The fitting of a heater and defroster for a Phantom III model, chassis 3.DL.156. | ||
| View original record | To W/S (Hn) from By. c.c. Da. Rm. BY/FD. BY.34/N.6.2.39. F J. HARDY Re: Heater & Defroster for P.III. 3.DL.156. ------------------------ We are now able to send to you a print of F.CD.1193 shewing the… | ||
| scan0369 | Requesting the manufacture and dispatch of heater and defroster parts for a Phantom III 3-DL-156 vehicle to Hooper & Co. for fitting. | ||
| View original record | 361. S/Hr. By. c to Ds Rm. By/BD Hn6/IH.10.2.39. Heater and Defroster for P.III 3-DL-156. BY.34/N.6.2.39. / 361. We submitted print FCD.1193 to Hooper's, and are glad to report that they see no… | ||
| scan0370 | Internal memorandum detailing proposed alterations to chassis 3.BT.81 for Sir Herbert Smith to resolve ride and handling issues. | ||
| View original record | 361. To Hd. c. to W/S. C c. to Rm. BY/SB3/MG.21.2.39 CHASSIS 3.BT.81 - SIR HERBERT SMITH We are going to have a final go at getting Sir Herbert to take this car without recourse to changing the… | ||
| scan0371 | List of required adjustments and tests for steering and suspension components. | ||
| View original record | BY/SB3/MG.21.2.39 (continued) 2. 3 - Revert to the standard rear shock damper setting, i.e., no leaks. 4 - Make the poundage of the cross steering tube ball joints 4 lbs. 5 - Attend to the slipper… | ||
| scan0372 | Modification to the Phantom III clutch thrust housing. | ||
| View original record | 361 & 312 To By/SB. c. to Hd/WT. Rm/NRC.4/JH.7.3.39. Phantom III Clutch Thrust Housings. We have just had 3.CP.52 at W. and find that N. have recently modified the housing to SCD.496, instead of the… | ||
| scan0373 | Request to examine worn clutch linings from Lord Rea's car and to comment on the owner's driving habits. | ||
| View original record | 361 W/N. from Rm/NRC. c. Hd. Rm/NRC.2/MH.8.3.39. RE 3.AZ.226. - The Rt. Hon. Lord Rea. Owner's Complaint Report N.1667. We note that the clutch linings of the above car appear to be worn and burnt. In… | ||
| scan0374 | Clutch issue on chassis 3-AZ-226 for The Rt. Hon. Lord Rea, attributing the fault to driver mal-treatment. | ||
| View original record | N-W Rm/NRC. 361 Br/M5/A. 9.3.39 re Chassis 3-AZ-226 - The Rt.Hon.Lord Rea Your Rm/NRC2/MH.8.3.39. With regard to the clutch on this car, we are quite certain that its condition was entirely due to… | ||
| scan0375 | Correspondence regarding a confirmed failure due to mal-treatment on Chassis 3.AZ.226 belonging to The Rt. Hon. Lord Rea. | ||
| View original record | 361 W/N. c. to Hd. Rm/NRC.1/JH.10.3.39. re Chassis 3.AZ.226. The Rt.Hon.Lord Rea. Thanks for your Br/m5/A.9.3.39. In view of the fact that you are able to confirm that this failure is definitely due… | ||
| scan0376 | Modifications to a Phantom III Coupe body to resolve issues of 'shake and dither'. | ||
| View original record | F. Dodel - 361? This is a much improved car. The technique should be useful on the Coupé BV To: Rm. Da. Da/Ev. Mx. Hd. LA. C. BY/SB.1/MG.15.3.39 PHANTOM III COUPE BODIES We have now obtained some… | ||
| scan0377 | Fitting a harmonic bumper to the Phantom III to control frame oscillation and shimmy. | ||
| View original record | 2. BY/SB.1/MG.15.3.39 (continued) (7) We have fitted a harmonic bumper specially designed for the Phantom III. This is a most marked improvement in controlling the torsional oscillation of the front… | ||
| scan0378 | Inquiry regarding suitable springs for Phantom III chassis 3.DL.152, to be fitted with a 5-seater Touring Limousine body from chassis 39-EX. | ||
| View original record | 361 F. DODD Rm. D/BP/WK1/DP.16.3.39. Re: Phantom III Chassis No.3.DL.152. We are told by Sales Dept. that they propose completing this chassis with the 5-seater Touring Limousine body removed from… | ||
| scan0379 | The weight of a specially light body for the Phantom III, chassis 39.EX. | ||
| View original record | 361 3006 To D/BP. Rm/FD.6/JH.21.3.39. re Phantom III body ex 39.EX. This was a specially light body and weighed - 12 cwts. 1 qr. 18 lbs. Rm/FD. | ||
| scan0380 | Complaint report requesting the return of worn roller cones and cages from chassis steering for inspection. | ||
| View original record | 361 + 350 W/N. To Br. from Rm/FJH. Rm/FJH.11/MH.3.4.39. PH.III COMPLAINT REPORT N.1777. Will you please return for the writer's attention the worn roller cones and cages removed from the steering of… | ||
| scan0381 | Complaint about defective roller cones and cages on chassis 3-DL-106. | ||
| View original record | 361? N/W. Rm/FJH. Br/Bk2/W.4.4.39. re Chassis 3-DL-106 - Complaint report N.1777. We are arranging to return the defective roller cones and cages, removed from the above chassis, to you under separate… | ||
| scan0382 | Letter discussing the potential exchange of a car for an older model plus a cheque. | ||
| View original record | TELEPHONE: METROPOLITAN 3688. 361? BASILDON HOUSE, MOORGATE, E.C.2. Private April 4th Dear Roy I have told Barclays that if I could exchange my Rolls for an older model plus a fat cheque I might think… | ||
| scan0383 | Letter to The Honourable W. Bethell regarding the possibility of acquiring a smaller, newer car model like the Wraith after an exchange. | ||
| View original record | 361? Rml2/R. 5th April, 1939. The Honourable W. Bethell, Basildon House, MOORGATE, E.C.2. Dear Bill, I have your letter of the 4th April. I think you would hate an older model Rolls-Royce, but you… | ||
| scan0384 | Sir Herbert Smith Bt.'s chassis, stating the issue is now a sales problem, not an engineering one. | ||
| View original record | 361. To: W/S - O from BY. c. to Rm. c. to EA. c. to Hd. BY.4/MG.19.4.39 CHASSIS NO.3.BT.81. Sir Herbert Smith Bt. ------------------------------------------- I attach BY/SB's report on his visit to… | ||
| scan0385 | Conversation with customer Sir Herbert Smith Bt. regarding steering issues with his car, chassis number 3.BT-81. | ||
| View original record | W/S - c. from BY/SB. c. to Rm. c. to Ld. c. to Hd. BY/SB.3/MG.19.4.39 CHASSIS NO. 3.BT-81. Sir Herbert Smith Bt. ------------------------- As arranged, I saw Sir Herbert yesterday afternoon, and had a… | ||
| scan0386 | Typed internal memorandum regarding advice on a new car body and a potential part-exchange deal. | ||
| View original record | BY/SB.3/MG.19.4.39 (continued) - 2 - 3. If he had another chassis, did we advise a new body similar in type? I advised him not to have a Coupe but to choose a close coupled Saloon. Having got our… | ||
| scan0387 | Letter concerning customer Sir Herbert Smith's dissatisfaction with car 3-BT-81 and its potential sale. | ||
| View original record | 361 S/W....BY. c. to Rm. LA. Hd. C9/C21.4.39 Re 3-BT-81..Sir Herbert Smith,Bt. BY4/MG19.4.39 I am in receipt of your BY4/MG19.4.39 enclosing BY/SB3/MG19.4.39, from which I note you now look upon this… | ||
| scan0388 | Cover letter forwarding a chauffeur's remarks on No-Co-Ro and hydraulic plunger return springs for chassis 3.AX-97. | ||
| View original record | 361. PY [struck through] Rm. Hd/Sd6/HR.13.5.39. [Handwritten in red:] EDWARDS re CHASSIS NO. 3.AX-97. C. H. Rigg, Esq. ------------------- [Handwritten signature] Herewith copy of a letter we have… | ||
| scan0389 | Letter from a chauffeur detailing experiences with a radiator solution and issues with piston assemblies on a Phantom III. | ||
| View original record | COPY. 89, REDINGTON ROAD, LONDON. N.W.3. 10th May 1939. Messrs. Rolls-Royce, Ltd., DERBY. Dear Sirs, re CHASSIS NO. 3.AX-97. ----------- Some months ago, my employer handed me a tin of No-Co-Ro… | ||
| scan0390 | Page 2 of a chauffeur's report regarding the resolution of a loosening component on chassis 3.AX-97. | ||
| View original record | - 2 - Chassis No. 3.AX-97. Continued:- was apparently doing slowly, i.e. loosening it off. I cleaned the enamel off them all in the same manner, and after re-assembly, had no further trouble from that… | ||
| scan0391 | Owners complaint report investigating the failure of a Fabroid idler gear on chassis 3.AX-153. | ||
| View original record | W/S-C c. to Hd. c. to Rm. c. to Da. c. to Mx. c. to GWH (K) 361 Files BY/SB.4/MG.19.5.39 CHASSIS NO. 3.AX-153. Prof. Lambert Rogers Owners Complaint Report No. W.343 This car broke down in service due… | ||
| scan0392 | Continued report on gear failure analysis, discussing wedging, knocking, stripped teeth, and a change in gear material. | ||
| View original record | BY/SB.4/MG.19.5.39 (cont'd) became wedged between the timing case and one of the gears producing a knock which was complained of by the Owner. Thirdly, the wedging action became suddenly more… | ||
| scan0393 | Acknowledging the conclusions reached regarding a mishap and noting it as an isolated case. | ||
| View original record | 361 C1/C22.5.39 S/W....BY/SB. c. to Hd. c. to Rm. c. to Du. x. to Ax. [Text is struck through] c. to GWH (R) [Text is struck through] Re 3-AX-153...Prof. Lambert Rogers. BY/SB4/MG19.5.39 We are in… | ||
| scan0394 | Investigation into the failure of a Fabroil idler gear, possibly due to material ageing, on chassis g-AZ-172. | ||
| View original record | W/S. (c). 361. BY/SB.1/G.10.6.39. c. BY. c. Rm. c. Mx. c. Hd. Handwritten: F.J.H - Is this No 19/6. Rm 19/6. Close grained material CHASSIS NO. g-AZ-172. SIR NORMAN WATSON. Further investigation of… | ||
| scan0395 | Acknowledging the cause of a failure and awaiting recommendations following further tests. | ||
| View original record | 361 C12/C12.6.38 S/W... HY/GB (struck through) c. to PY. -> Rm. Mx. Hd. ------ Re Z-AZ-172...Sir Norman Watson. HY/SB1/G10.6.39 I note what you consider to be the cause of this failure, and also the… | ||
| scan0396 | Report investigating idler gear failures on the Phantom III, detailing test results and alternative gear materials. | ||
| View original record | 361 - c. Rm c. Da c. Hs c. LA c. Hd c. W/S-C c. Hy/NS Mx/SB.1/MG8.7.39 IDLER GEAR FAILURES - PHANTOM III ------------------------- We have been concerned as to what we might expect in the way of idler… | ||
| scan0397 | Report comparing different gear types and recommending a new gear for replacement work based on torque and load data. | ||
| View original record | 2. grain Fabroil, and it is considerably cheaper. We recommend we adopt this gear for replacement work and for the remaining production cars. We have two gears of this type which we will fit to… | ||
| scan0398 | Idler gear failures, comparing the reliability of fabroil gears to chain drives used in American cars. | ||
| View original record | 361 By. from Rm. c. Mx. Rm4/R.15.7.39. IDLER GEAR FAILURES - P.III. Referring to Mx/SB.1/MG.7.7.39., we are beginning to dislike fabroil gears. All the high-grade American cars are now using chains,… | ||
| scan0399 | Steering defect discovered on Chassis No. 3-DL-90 during its reconditioning for resale. | ||
| View original record | N/W. Rm/FJH. C. Hd C. D/BP 361 Br/G2/G.9-8-39. re. Chassis No. 3-DL-90. This car is being reconditioned for resale. Whilst on test with it, beforehand, we noticed a slackness and lumpiness in the… | ||
| scan0400 | Repeated tappet and camshaft trouble on a Phantom III, chassis 3-AX-95, after conversion to solid tappets. | ||
| View original record | 361 SWD2 Mx/SB.5/G.14.8.39. Hd. o. Ry. o. Rm. c. W/S. (C). e. Rm/GWH. File TAPPETS & CAMSHAFT - PHANTOM III. CHASSIS NO. 3-AX-95. PLAYER. We wish to confirm the recommendations made verbally… | ||
| scan0401 | Engine modifications to improve oil circulation and reduce friction. | ||
| View original record | - 2 - (2). Drill three vent holes in each tappet block to sketch herewith in order to improve the circulation of oil by getting rid of the possibility of an air pocket inside each block as exists at… | ||
| scan0402 | Hand-drawn diagrams illustrating modifications to the Phantom III tappet mechanism. | ||
| View original record | 2" ³⁄₈" Copper pipes Remaining drain holes plugged. Three ⁵⁄₁₆" dia holes in each tappet block. MODIFICATIONS TO PHANTOM III TAPPET MECHM SB | ||
| scan0403 | Camshaft and tappets for the Phantom III model, referencing file 1113. | ||
| View original record | 361. Rm. Rm/GWH.23/N.18.8.34 re. P.III camshaft + tappets see file 1113. | ||
| scan0404 | Owners Complaint Report No. W.363 regarding persistent tappet trouble and recommended modifications for chassis 3.AX-11. | ||
| View original record | 361 Hd. c. W/S - C c. N. c. Rm. c. Ry. c. Hm/GWH (K.) Mx/SB5/MG.24.8.39 CHASSIS NO. 3.AX-11. Joseph ------------------------- Owners Complaint Report No. W.363 ------------------------------- This car… | ||
| scan0405 | Letter discussing Phantom III engine oil issues, comparing Castrol XL and Mobiloil Arctic viscosities. | ||
| View original record | 361 WAB/SJC Pen Please answer NS. TELEPHONE: SLOANE 9274 "COALITE" CARBONISATION PROCESS TELEGRAMS: "SMOKELESS, PHONE, LONDON." LOW TEMPERATURE CARBONISATION LIMITED. COL. W. A. BRISTOW, M.I.E.E.,… | ||
| scan0406 | Response to Colonel Bristow regarding a drop in oil pressure attributed to the fluidity of Arctic oil. | ||
| View original record | 361 Rm.13/MH. 10th. October, 1939. Colonel W.A.Bristow, Coalite Works, Bolsover, Nr. CHESTERFIELD. Dear Colonel Bristow, Mr. Hives has asked me to answer your letter of the 8th. October. There is no… | ||