Attempt to get credit from Gleasons for incorrectly labelled faulty gears.
| Identifier | ExFiles\Box 111\4\ scan0090 | |
| Date | 29th November 1938 | |
| 802 To Yl. from Rm {William Robotham - Chief Engineer} /Gry. {Shadwell Grylls} Rm {William Robotham - Chief Engineer} /Gry. {Shadwell Grylls} 2/MH. {M. Huckerby} 29.11.38. It is regrettable that we should have attempted to get Gleasons to credit us with the scored pair of gears which we returned, and which were only labelled faulty.from a customer's point of view. We have written them a letter, copy of which we send you, and hope that we shall not be put in this position again owing to a similar error. Rm {William Robotham - Chief Engineer} /Gry. {Shadwell Grylls} [Handwritten on right] Rm {William Robotham - Chief Engineer} /Gry {Shadwell Grylls} 1/MH {M. Huckerby} 29/11/38 | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).