Urgent internal memo regarding a dissatisfied customer's chassis, GNK-74, with a handwritten reply.
| Identifier | ExFiles\Box 47\5\ Scan134 | |
| Date | 8th March 1927 | |
| S/W {Sales / Derby Works} Hs. {Lord Ernest Hives - Chair} URGENT X4118 Whr. {Mr Wheeler} 12/FP. {F. Potts} 8.3.27. Re: GNK-74 - Alberto. The above is in Switzerland. The owner is very dissatisfied with the chassis and wants us to make some offer for taking it back in part payment for a new chassis, or exchanging it for a secondhand chassis. I have put the matter up to C., who wishes to know whether you have available any experimental chassis which would be suitable to offer in exchange for a chassis such as the above. Will you please make a point of replying by telegram tomorrow morning, as we are anxious to make our decision and telegraph it to Mac. {Mr Macintosh} at Geneva before he leaves there. [Handwritten reply at bottom] [Text crossed out] WHEELER NO EXPERIMENTAL CHASSIS AVAILABLE HIVES [Handwritten Signature on right] Whr {Mr Wheeler} [Illegible Signature] | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).