Complaints of shock damper knocks, requesting details for investigation.
| Identifier | ExFiles\Box 130\4\ scan0141 | |
| Date | 30th April 1937 | |
| Hd. {Mr Hayward / Mr Huddy} from Rm {William Robotham - Chief Engineer} /Les. 1112. Rm {William Robotham - Chief Engineer} /Les8/R.30.4.37. SHOCK DAMPER KNOCKS. Re: Quarterly Complaints Hd {Mr Hayward / Mr Huddy} 8/AR.23.4.37. I see there are 6 complaints on P.III. Last quarter there were none, and I understand from Rm {William Robotham - Chief Engineer} /GWH {George W. Hancock - Head Chateauroux} that there are none for this quarter from N. Could you, therefore, let us have the following information of these six complaints:- (1) Chassis number (2) Depot reporting knock (3) Alterations found necessary to overcome complaint. If it is convenient to get similar information of the 2 30 HP. complaints this would also be helpful. At the moment it appears that certain depots do a lot of shock damper repair work, and others do nothing. Although there have been obvious causes of justifiable complaints, there are a number of cases where dampers are removed and refitted without alteration or further complaint. As far as I know the dampers now being turned out from the Works with good bushes are entirely satisfactory. I should like to know if you agree. Rm {William Robotham - Chief Engineer} /Les. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).