Customer complaints about broken front springs and noisy tappets for Pre-India and India Series cars.
| Identifier | ExFiles\Box 47\2\ Scan160 | |
| Date | 13th November 1929 guessed | |
| -4- Nature of Complaints. No. of Cars. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes). India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series. Last Qtr's. Total. Remarks. Springs Front Broken. W. 2. N. - P. - W. 2. N. - P. - 4. 14. Pre-india(Production 20 HP. with 4-speed box and Front Wheel Brakes) type cars chiefly affected. The stiffer springs as used on India(Production 20 HP. with 4-speed box and Front Wheel Brakes) chassis are fitted whenever spring trouble arises. Up-to-date they appear to be giving satisfactory service. Tappets Noisy. W. 1. N. 1. P. - W. 4. N. 8. P. - 12. 8. Improved methods of manufacture, improved clearances and better hardening. We have a lubrication scheme which can now be fitted when necessary. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).