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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Policy of recommending alternative oils versus selling a specific brand for profit.

Identifier  ExFiles\Box 32\4\  Scan155
Date  3rd April 1924
  
X1588

WOR.{Arthur Wormald - General Works Manager} from Hs.{Lord Ernest Hives - Chair}

Hs{Lord Ernest Hives - Chair}1/LG3.4.24.

RE. ALTERNATIVE OILS.

X9240
X1588

We had anticipated being in a position to report on the above before now but we arranged that our tests on oils should be carried out in parallel with the tests on 4-wheel brakes.

There are supplies of oil in France which will be used on the cars running 10,000 miles in connection with brakes.

The policy we expect to put forward is that we shall recommend three or four different brands of oil.

Our tests have gone far enough for us to know that we can recommend two or three alternatives to Prices. This policy however may not agree with our arrangement of selling oil for a profit. We consider, technically, that whilst we are interested in selling a particular brand of oil at a profit, we cannot expect customers to accept our recommendations in the same manner as they would if we were free from the oil business.

Hs.{Lord Ernest Hives - Chair}
  
  


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