From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Apology from the S.U. Company for damaged carburetter needles caused by incorrect assembly tools.
| Identifier | ExFiles\Box 121\4\ scan0015 | |
| Date | 10th May 1935 | |
| STATION: ADDERLEY PARK, L.M.&S. RY S.U. CARBURETTER FLEXIBLE SILENT THE S.U. COMPANY. PROPRIETORS: MORRIS INDUSTRIES LTD TELEPHONES: EAST 1662 AND EAST 1663. General Manager: T. C. SKINNER. East Works, Bordesly Green Road, Adderley Park-Birmingham, 8. TELEGRAMS: FLEXCARBUR, BIRMINGHAM. Your Ref. Our Ref. TCS/DR May 10/35. File (handwritten) J.C.Bowering Esq., Messrs. Rolls-Royce Ltd., DERBY. Dear Mr. Bowering, Further to our telephone conversation, I have examined the needles again and agree your remarks. On investigation of the matter I find that although these needles are inspected after being finished, and moreover the girl fitting them has a brass hammer to tap them on to their seatings, the lady in question has been using a hardened/spanner, thus damaging them. My apologies! Yours sincerely, T. C. Skinner | ||