From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary table of reported vehicle complaints, car counts, and remarks on fixes.
| Identifier | ExFiles\Box 47\5\ Scan166 | |
| Date | 30th September 1927 guessed | |
| -4- Nature of complaint. | No. of Cars. | Remarks. Fabric Coupling Failures. No. of Cars: W. 7. N. - P. 2. Total 9. Last qtr's total - 10. Remarks: Failures occur due to rivets working loose, and we are fitting a new type of fabric with a loose plate. Faulty Dynamos. E.F.C No. of Cars: W. 2. N. 7. P. - Total 9. Last qtr's total - 14. Remarks: A new dynamo has been standardised and we hope will reduce these complaints. Slipper Drive Seized. Handwritten: Experiments on hand with cotton fabric friction washers No. of Cars: W. 13. N. - P. 2. Total 15. Not recorded last quarter. Remarks: The Bakelite washers become seized probably caused by variation of lubrication. The oil grooves in the washers appear to be an improvement. Clutch Jaggers and Slipping. Handwritten: Lubrication the only present cure for jaggers if alignment is O.K. Slipping due to over lubrication only. No. of Cars: W. 11. N. 19. P. 7. Total 37. Not recorded last quarter. Remarks: A 50% mixture of oil and paraffin will overcome the jaggers but if overdone will cause slipping. Carburetter Flooding. Handwritten: Does not occur if carburetter is periodically cleaned and examination of valve seating made as per instruction book No. of Cars: W. 5. N. 19. P. 1. Total 25. Not recorded last quarter. Remarks: Corrosion on faces of valve seatings. N. suggest seatings made of non-corrosive material. | ||