From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Painting error on the bonnet of a Coupe Limousine for Mr. Ryce and the subsequent resolution.
| Identifier | ExFiles\Box 5\2\ 02-page190 | |
| Date | 22th August 1928 | |
| ns.{Norman Scott} from DA{Bernard Day - Chassis Design}/EV.{Ivan Evernden - coachwork} c. to R.{Sir Henry Royce} BJ. Sg.{Arthur F. Sidgreaves - MD} X5830 EV{Ivan Evernden - coachwork}1/22.8.28. RE. INDIA 3. X.5830 X.5260 COUPE LIMOUSINE FOR MR. RYCE. From your Hsl/LGBO.8.28 it would appear that our opening remark in DA{Bernard Day - Chassis Design}/EV{Ivan Evernden - coachwork}3/M14.8.28 might have been more carefully worded. We regret that we did not make the evidence more detailed. We agree that our original instruction was that the Bonnet should be painted black. Barkers made the scuttle grey in error and were unable to put the mistake right without considerable delay. It was decided that the best solution would be to paint the bonnet grey to match the scuttle. We wired you from ElmsteadHenry Royce's home in West Wittering on July 24th, as follows:- "BARKERS MUST HAVE BONNET OF 12G-4 CELLULOSE TO MATCH FABRIC" On the same day we instructed Barker's to send you some grey paint for painting any such parts that you could not let them have. We therefore feel that we did all that we could to put the matter right. We do not agree that Derby or Sales took over our job when in a mess and made a success of it. We always understood that Dery's responsibility commenced with the delivery of the body. Given the days of grace which Mr. Royce conceded to Derby we could have done as well. We would much prefer that the actual supervision of the building of Expl: bodies be transferred to the Expl: Dept: It is essential contd:- | ||