From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Extract from a customer complaint letter regarding serious defects in a new car.
| Identifier | ExFiles\Box 47\5\ Scan039 | |
| Date | 21th March 1926 | |
| COPY. EXTRACT FROM A LETTER FROM MR. J.E. HUTTON. HOTEL MAJESTIC, HARROGATE. 21. 3. 26. "I'm sorry to say I am having rather serious trouble with my new car. I've been to Derby and they want the car several days. I don't know how I can spare it unless you lend me another. It is very tiresome and I cannot understand how the car got out with such serious defects." | ||