From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about a leaking battery for Chassis 66-AS.
| Identifier | ExFiles\Box 46\3\ Scan082 | |
| Date | 17th July 1922 | |
| c. to EFC. RE. CHASSIS 66-AS - BROADHURST. Further to our memo ref. EP{G. Eric Platford - Chief Quality Engineer}/CEP4/EC17.7.22, we fitted a recently renovated and not previously used Battery in place of the one reported faulty in the above. The following day this customer complained that the renovated battery we had given to him was leaking acid. We immediately supplied him with a third battery and removed the one alleged to be leaking acid for inspection. After a fairly lengthy test we traced the leakage to one cell only, the remaining five were in order and have since been placed in use. The leaking cell has been placed on one side for the inspection of the Chloride Co's., representative. Exide EP{G. Eric Platford - Chief Quality Engineer} RECEIVED. JUL 19 1922 | ||