From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Report page detailing customer complaints, the number of affected cars, and engineering remarks.
| Identifier | ExFiles\Box 47\2\ Scan084 | |
| Date | 30th June 1928 guessed | |
| -2- Nature of Complaint. | No. of Cars. | Last Qtr's. Total. | Remarks. Steering. Joggles & Wobbles. | W. 21. N. 27. P. 3. 51. | 90. | The various designs of worm and nut new type side and cross steering tubes enable us to deal with all complaints satisfactorily. Latest Production chassis appear to be almost free from complaints. Noisy Magnetos. | W. 9. N. 22. P. 4. 35. | 22. | Improved design now in use. Overoiling. | W. 4. N. 7. P. 7. 18. | Not kept separate last qtr. | Honing cylinder bores and fitting new pistons overcomes this. Piston Knocks. | W. 1. N. 6. P. -. 7. | -do- | Piston knocks are improved but may still exist in a few cases owing to variations in the aluminium alloy. Damaged Pipe to Hot-Spot due to Distortion. | W. 14. N. 20. P. 2. 36. | 47. | A new design is now standard on Production and a modified design for repairs. Both these appear to be satisfactory. | ||