From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Memo outlining a plan to arrange a part replacement for customers via agents, including logistical and training requirements.
| Identifier | ExFiles\Box 78\2\ scan0084 | |
| Date | 6th September 1912 | |
| (not one man to go from one to the other but several men contemporaneously in all districts - not one man for all Midland Counties. Garage Coo distinct but several men) Tell agents we consider it is important that this alternate shall be made forthwith. Ask them to write pointing out that a man with the new part will be at such & such place for a fortnight from such & such date & will effect change for free of charge if owner will send car to that place. Say how long part will take. Meantime put in hand necessary new part & supply of Jacks & training of men. See & Consult with W Cormald J 6/9/12 | ||