From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Summary table of vehicle complaints, the number of cars affected, and corresponding remarks.
| Identifier | ExFiles\Box 47\5\ Scan146 | |
| Date | 24th June 1927 guessed | |
| -2- | Nature of Complaint. | No. of Cars. Prior to India. | No. of Cars. India Series. | Remarks. | |-----------------------------|------------------------------|------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Rear Axle Thrust Bearings. | W. 14. N. - P. - | W. 5 Last N. - qtr's P. - total 19. 15. | We have no record of failures of the latest design. | | Engine knocks (various). | W. 2. N. 2. P. - | W. 3. Last N. 3. qtr's P. - total 10. 5. | No definitely permanent cure. | | Broken Front Springs. | W. 12. N. 5. P. - | W. - Last N. - qtr's P. - total 17. 20. | When the Front Springs break we invariably fit stronger springs. Early specification for 20HP. springing was too light. | | Burning Platinum Points. | W. 2. N. 1. P. - | W.11. Last N. 3. qtr's P. - total 17. 15. | We are ventilating the Distributor Cover in cases of complaint. | | Dynamo failures. | W. 4. N. 4. P. - | W. 4. Last N. 6. qtr's P. - total 18. 12. | An improved Dynamo has been standardised. | | Noisy Tappets. | W. 6. N. - P. - | W.11. Last N. 3 qtr's P. - total 20. 13. | The greatest number of complaints are caused by wear on the Pins for the Rollers. The smallest amount of wear here makes it impossible to get quiet Tappets. The trouble is generally overcome by supply new Pins. | | ||