From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints regarding Bentley chassis clutch, gearbox, or transmission rattle.
| Identifier | ExFiles\Box 85\2\ scan0075 | |
| Date | 27th April 1934 | |
| Hs{Lord Ernest Hives - Chair}/Rm{William Robotham - Chief Engineer} c.c. Wer E.{Mr Elliott - Chief Engineer} DI EP{G. Eric Platford - Chief Quality Engineer}4/MH.{M. Huckerby}27.4.34 re BENTLEY CHASSIS - CLUTCH GEAR BOX OR TRANSMISSION RATTLE ----------------------------------------- With reference to my discussion with you on the above, and the fact that it has been one of our serious complaints with chassis for some time, the attached is copy of a memo we have today received from Sales in connection with the matter, which rather confirms the fact that we are actually definitely receiving complaints from customers about this weakness, which you agree is now having your urgent attention. We refer you to reply to S memo attached EP{G. Eric Platford - Chief Quality Engineer} | ||