From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter discussing a customer's complaint about Dunlop tyres skidding and the potential for re-treading.
| Identifier | ExFiles\Box 45\2\ Scan112 | |
| Date | 1st November 1928 | |
| To Hm.{Capt. W. Hallam - Head Repairs} from Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} X4650 Hs{Lord Ernest Hives - Chair}/Rm{William Robotham - Chief Engineer}5/LG2.11.28. DUNLOP TYRES. X4118 Mr. Worth, who is a personal friend of mine, has two 20 HP. RR. cars. He has complained that they skid badly so that he dare not let his wife drive them. Actually, I think the trouble is due to his tyres having worn rather badly. As you know, the present Dunlop tyre is a very poor non-skid for 50% of its effective life due to the depth of the non-skid tread being considerably less than the rubber beneath it. I was at Dunlops the other day and they agreed that they could make a satisfactory job of re-treading tyres if we had cases where customers complained. When such tyres were sent to them, a covering note should be addressed to The Development Department. I have written direct to Mr. Worth as I talked to him about the tyres the other day and we attach a copy of the letter. Perhaps the re-treading information will be of some use to you. Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} | ||