From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Copy of a letter regarding a complaint case for chassis 3-AZ-56, discussing correspondence with Kellow-Falkiner Ltd.
| Identifier | ExFiles\Box 96\1\ scan0096 | |
| Date | 27th April 1937 | |
| Copy Per Bag. S-W --- Complaint Case H1/RH.{R. Hollingworth}27.4.37. re Mrs. A.M.Nicholas- Chassis 3-AZ-56 ----------- Please refer to your copy of our letter of March 5th to Messrs Kellow-Falkiner Ltd. of Melbourne, which was based on information given to us by Mr. Leslie of Experimental Department who was averse to any alteration to the springs of the above car being made by Kellow-Falkiner. We have now a letter from Messers Kellow-Falkner, of which we attach a copy, and you will note what they have done and the results and what they report with regard to the springing and steering of the car. They would like, as you see, all the information and help you can send them by the next Air Mail and we shall be very glad, as we are unable from here to make suggestions, if you will deal with it and let us have a copy of what you send by the next Air Mail for our complaint file. We are not, meanwhile, writing to Kellow-Kalkiner. H.{Arthur M. Hanbury - Head Complaints} | ||