From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints about Bentley brakes after washing and a proposed solution involving new liners.
| Identifier | ExFiles\Box 84\2\ scan0157 | |
| Date | 13th June 1934 | |
| BP [Circular Stamp: 14 JUN 1934 S/W I] [Stamp: RECEIVED] C12/C13.6.34 Re BENTLEY BRAKES. - This morning we have had two people complain of drying off their brakes after washing (Sir Malcolm Campbell and Miss Marjorie Smith). We have explained the advantages and disadvantages and offered in both cases to change the material if they would like us to. What we had in mind was that we would fit the liners which you fitted to Paton's car, which has apparently satisfied him. If you agree, will you please give instructions for two or three sets to be sent to Kingsbury so that they may deal with these two if necessary, and have a set in stock in case of another customer wishing to change. C. [Illegible signature] | ||