From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Memo suggesting giving a customer a chance to test a modification against the standard model, acknowledging a grievance and a potential for increased backlash.
| Identifier | ExFiles\Box 18\4\ Scan105 | |
| Date | 29th December 1933 guessed | |
| Suggest we have argued about this sufficiently, & might now give the customer a chance to say if he likes it better than STD. Lang is still suffering under a grievance. We have done enough running to be certain that the worst that can happen is a small increase in backlash. | ||