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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Collection of adverse criticisms and feedback regarding the Phantom III (35-EX) model.

Identifier  ExFiles\Box 96\3\  scan0048
Date  18th January 1936
  
4360

S/W.
Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}
c. to Wor.{Arthur Wormald - General Works Manager}
C. " E.{Mr Elliott - Chief Engineer}

Cx{Major Len W. Cox - Advertising Manager}2/KW18.1.36.

re- Phantom III.

I have been keeping a careful record of any adverse criticisms of 35-EX from those who try it, as we often get interesting and possibly valuable opinions from people who are not accustomed to the car.

The following is the collection to date :-

" Noticeable vibration on the overrun.
Mr.Smith of Ford Motors"

" Americanised in appearance as regards steering wheel, instrument board, etc.
Mr.Sam Harris (owner of P.II)"

" On could get housemaid's knee holding out the clutch in traffic.
Mr.Geoffrey Duveen (owner of Packard 12-cyl)"

" Thought that 35-EX had more engine noise at about 60 m.p.h. than his Bentley.
Mr.Taylor (owner of Bentley 3 1/2 litre)"

" Disappointed with acceleration compared with his P.II. Admits it is better but not as much better as he had been led to suppose.
Capt.Butler (owner of P.II)

" Slow-running Inclined to swing on corners with full load and luggage.
Capt.McEacharn's driver (former owns P.I) "

(contd)
  
  


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